Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Paste the letter here and make it easier...
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Thread created 08-17-2011 by Chrscott22
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More changes? Very interesting, but it could just be (like you said) lip service to get you off the phone.
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Thread created 08-17-2011 by Chrscott22
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I just spoke to someone in Retentions who is telling me that their terms and conditions state that they can increase the fee to 1.99 and they are within the 1.99 range and therefore won't cancel my...
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Thread created 08-17-2011 by Chrscott22
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I posted this up on the Sprint message board and figured it might be of some use here. Originally I said this:
The T&C state:
If a change we make to the Agreement is material and has a material...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Refused to remove the ETF. Filed a complaint with FCC. If that doesn't do the trick, I will file a complaint with my state AG and phone up my rep and see what they can do.
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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So basically Sprint rather pay a fine for violating rights than allow all the subscribers to leave?
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Thread created 08-17-2011 by Chrscott22
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So, I've been in touch with a reporter over at MSNBC who is interested in possibly doing a story on this. Since I personally didn't get stonewalled by Sprint, my account is basically hearsay. He...
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Thread created 08-17-2011 by Chrscott22
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Well that really sucks. I was gone on business so I really had no idea what was going on around that time in the outside world. Guess I should have read the thread about the Evo 3D, saw it some...
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Thread created 08-17-2011 by Chrscott22
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Yes you can (I mentioned both times in my post already.) That is exactly what you do.
Note that Sprint->Tracfone port will automatically terminate your two old Sprint lines.
Also don't forget the...
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Thread created 08-17-2011 by Chrscott22
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Wicked plan. If it works, I am sure other SDers will take advantage of it.
Just don't cancel your Tracfone before you port back to Sprint.
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Thread created 08-17-2011 by Chrscott22
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I called just their regular 611 number from my phone, then talked to retentions by "calling in to disconnect service"
The codes are there..it's just a matter of if the rep wants to add the codes...
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Thread created 08-17-2011 by Chrscott22
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I have been having issues cancelling.
I have called several times and done the chat. I have had issues and had been with sprint 7 years.
Sprint promised I would be a gold customer and did not...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Sprint should be in contact with you via letter in response and with an assigned rep at Executive Services. Thats what happened after I sent a complaint years ago to Sprint in regards to a change in...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Anyone have any success in the last few days?
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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I tried using them adding a prohibition against rooting to get out. The original terms said that you couldn't modify your device. Ya know, soldier on a booster antenna or something. Obviously you...
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Thread created 08-17-2011 by Chrscott22
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About JAMS
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Thread created 08-17-2011 by Chrscott22
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It worked! I'm out. Follow up to BBB letter with Sprint Executive Services.
I told them that I would never be a customer with Sprint because of the way they treated me (lies, rudeness). I said that...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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SCORE!!!!!!!!!!!!!
I got them to go month-to-month on all 7 lines.
Basically they agreed to no ETF early Sept. I talked to them thru chat to confirm this, and there was still no ETF. ...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Great going Smartie!
I wonder what the outcome will be for all of us.
The grass roots has started to take hold.
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Awesome :highfive: You :rock: --- now we play the music....and Sprint Dance Dance
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Congrats!! We need all the attention towards this we can get!!!:nod: I was amazed at all the people on Consumerist.com who had posted comments questioning your story!!!! Apparently many people have...
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Thread created 08-17-2011 by Chrscott22
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That is the Executive Service line. They have not been helpful either. They are telling lies to customers. I know what they do because I was an ex employee. They will say anything. I refused to be...
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Thread created 08-17-2011 by Chrscott22
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Another plan is to roam on 3G data. I got a letter for doing it too much on the Verizon PRL I have bad coverage in my area. Seems they watch your data for 6 months then warn you. After that...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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I sent this letter to Sprint ([email protected] and [email protected]), the BBB, The FCC, the Consumerist, The FTC, and the Anti-Trust Division of the Justice Department. Maybe someone will listen!...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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I had a similar issue with a phone. I weekly trips to the service center and spent hours on the phone with them. I had numerous reps tell me that they should just put me in a similar model and get...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Been fighting these morons all day.... got up to the "Lead Supervisor of Escalations" so the moron at the end of the row basically who kept claiming the arbitration and Administrative changes are not...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Yep. It was posted here on SD. Sprint was giving people that last upgrade back then if you complained. I managed to snag an upgrade to get the EVO 3D. Less than a year after I got my Evo 4G.
...
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Thread created 08-17-2011 by Chrscott22
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Unfortunately, it will keep happening until the real bosses (the shareholders) fire the incompetent employees (the management). The only way we can get that done is to keep fighting and make sure all...
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Thread created 08-17-2011 by Chrscott22
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http://web.archive.org/web/20110716190658/http://shop2.sprint.com/en/legal/legal_terms_privacy_popup.shtml?ECID=vanity:termsandconditions
Current Terms:
...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Hi,
Thought I'd share what my recent experience was. If possible, I also have a few questions at the bottom I'd appreciate any thoughts or advice on:
I have a few questions for tomorrow:
...
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Thread created 08-17-2011 by Chrscott22
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According to Sprint, that's exactly correct.
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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It's on MSNBC.com now http://redtape.msnbc.msn.com/_news/2011/09/28/8020661-sprint-raises-fee-but-wont-free-users-from-two-year-contracts?preview=true
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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YES! The reporter came through!
Thank you to everybody that helped me by contacting him with your story.
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Did you already port out? Did you receive a bill with the ETF charge?
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Thread created 08-17-2011 by Chrscott22
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no but I will now! :)
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Thanks for the input!
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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when they get the Iphone all the sackriders will jump in and not give 2 shits and sprint will be raking the $$$ in from them.
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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That's pretty unethical. Anyone else think the same? Cancelling just to sell the phone for a profit and wanting to come back? Aren't you saying you aren't satisfied with the service by cancelling?...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Yeah, I'd say if it said that your account now qualifies for Gold, then that means you were Gold before the end of the program, which means you'd have one upgrade left at minimum...maybe 2 if your...
Cancel your Sprint contract with no ETF (9/9/11-10/9/11) **Live now**
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Thread created 08-17-2011 by Chrscott22
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Thoroughly read this entire thread. If that doesn't help, everyone is probably out of ideas. If they knew something different, they probably would have posted it.
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