Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Yes you should get it back. Email them with the receipt and try explaining again.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
If it isnt on their FAQ sheet then you will never get the correct answer. Simply dispute the difference on your creditcard you tried once to get the tax refunded. It is not worth your time or...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
I purchased a mouse from Logitech's online store for $32.46 (after tax), but ended up returning it for a refund. The refund was issued as a "rebate" check in the mail for the purchase price of the...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
You should have gotten back the tax. Follow up with your state taxing authority.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Ok fine, how about judge judy?
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
you would have better luck with the BBB and you know my stance on that.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Then don't buy Logitech... its your right as a consumer. Face it companies can do whatever they want. You can choose to buy whatever from who ever.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
That is bullshit...it's unjust enrichment for them...because the no longer have the tax liability.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
UPDATE:
Thank you everyone for all the advice. Here is the last email I received from Logitech about two weeks ago:
"I have escalated your concern again and we do understand your frustration...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
When I collect sales tax for my in-state sales through my business I'm acting as an agent for the state and collecting THEIR tax money. I'm paid some small percentage of the tax charged to do so (in...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Source: http://www.boe.ca.gov/lawguides/business/current/btlg/vol1/sutr/1655.html
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Me too. Not only is using sales tax to pay for shipping illegal, but retaining sales tax after the product is returned is illegal as well. I'm shocked that Logitech would be stupid enough to allow...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
This might make sense until the first couple times he tried resolving the issue with other reps/manager.
I'm really interested in how things came to an end here because it's totally illegal if it...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Wow, I wouldn't have guessed it would have been Logitech screwing over customers. They've always been a stand up company in my experiences. This is pretty unnerving though, hopefully other...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Agree with those saying that you need to escalate this with the authorities!
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Ah, thanks for pointing that out. I'll have to go back and check my PayPal and CC statements. I'm not sure which one I used.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Why did they refund you as a check instead of back to your credit card? Did you take too long to return it?
I could see them not refunding the tax portion because the "rebate" check is not tied...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
The BBB....hahaha. The BBB is a pay to play site, it's one of the last places I would go.
I would send them a certified demand letter. File suit in small claims.
I don't see anywhere in their...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
It is illegal to retain sales tax after a return since no sale took place.
So sue them.
or
Get Credit card company involved
or
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Send all the information in to Consumerist.com? I know some companies monitor their posts fairly regularly - might get a different reply if it's all dragged out into the light.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Found the thread so I went to Walmart to return something I had my receipt and had the item less than a week (didn't need it after all). I purchased this in a different town (I was passing by so...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
File a complaint with your state attorney general. They love this stuff, and in most states, it only takes a couple of minutes to do so online.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Cycle10s,
Do you have any more updates? I'm currently in the exact same boat as you were.
I purchased a refurbished Harmony One that showed up on the front page. When I received the remote it...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
for my state:
http://apps.leg.wa.gov/wac/default.aspx?cite=458-20-108
:D
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Sorry for the 4 month delay in reply! :lol: I've been away from slickdeals for awhile. All I did was refute the tax charge with my credit card company and they quickly reversed the charge from...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
I decided to file a dispute through my credit card as well. Unfortunately I think that's the only solution for this problem.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
crazy. :D
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
sue them
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Curious...does this apply here? (The part about $20 Clause...I don't get this stuff.)
http://en.wikipedia.org/wiki/Seventh_Amendment_to_the_United_States_Constitution
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Don't get mad at Walmart. That is not consistent with their policy. You just got stuck with a stupid employee that didn't know how to use the register and adjust the tax rate. This has happened to...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Small claims court for $2.47?
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
just call and file a dispute with your credit card.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
UPDATE: I did in fact pay with a credit card. After another 3 phone calls and the promise that I would be refunded my taxes I received the response below:
Thank you for contacting Logitech Sales...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Notify them that you are passing this info and emails to the BBB and then open up a complaint with the BBB. I like logitech but this is just wrong. Someone is misinformed about this at logitech.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
I sort of glimpse through the first few posts of this thread, but if Logitech is screwing the customer, post their link here so we know where NOT to shop.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
UPDATE: I talked to phone support and they said their reasoning for not refunding the tax was to cover their shipping costs!
I told them that shipping has nothing to do with taxes and then asked...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Forget BBB, go to your attorney general or state tax office and really get them in trouble.
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
it's your right to be lazy and do nothing, but that doesn't mean you should - you also have the right to everything in your previous post, which is a better alternative, precisely to prevent...
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
:slap: smart@ss - I was just agreeing with you :facepalm2:
Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?
Expired
Thread created 03-13-2012 by Cycle10s
0 Score
55 Replies
10,274 Views
Yeah I'm still confused myself. Logitech has been pretty good with product support for me overall and makes me happy, so this is kind of a very weird policy, and I'm sure is somewhat or borderline...
Page 1 of
2
1
2
