Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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The short_open_tag is set to On, and the extension=php_mbstring is commented out I believe.
I'm not sure how to check the permissions.
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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I do believe so but I assume nothing and just want to verify before moving on.
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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59 Replies
2,399 Views
Usually 500 errors are due to permission issues with the scripts that need to be run. More than likely the main php or cgi file doesn't have execute permissions.
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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I've had similar problems a couple times in the past, and the host has generally been able to resolve it. Do you monitor the email address you signed up with? Maybe they sent out something about...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Well let's see. If you reset the database password for the gallery, then you can go into the config.php or whatever the file name is, and change the mysql password to that of the reset password. ...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Interesting. :scratch: I still have my folders with all of the pics I originally uploaded though.
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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If you want to, go for it. I'd certainly appreciate any insight you have. I'm at my wit's end as far as what to do at this point.
It's possible. They could always research my pics and then...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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"we" = the makers of the program. which makes me think you used your host installer to install it for you.
me personally, I would have no problem allowing menace access to my site to fix a problem....
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Once I reinstalled, I was able to enter my old sql server address, but everything was gone. I went back to look at all of the files on my website, and under the "var" directory, there wasn't...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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double check before you go uploading everything again... remember the difference between relative and fully qualified paths
/var is not necessarily the same as ./var
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Thanks for your help on this, menace. I don't have anything that has php on it other than addresses on the side like: PHP Version and Path to PHP.
Here are some images of what I see.
...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Okay. I turned them off and it is an internal server error 500.
How do I do that? Come on F1....step up to the plate and bust out some detailed tech support like Menance if you're man...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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I would sincerely doubt it. If you can upload and run a file with the following code then it's definitely a problem with the gallery or something else that the gallery depends on
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Alright great. Log into your cPanel and you should see an icon amongst all of the cPanel icons for PHP Configuration. Click on that.
At the top it should state which version of PHP that all...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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I wasn't able to find that in the .htaccess option in the cpanel. But I did change the custom error messages. I set a different website as a redirect for every error, and it looks like the error is...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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I reset the MySQL password for my login, but it won't take my password for access to phpMyAdmin. :annoyed:
This is really starting to piss me off.
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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I'm using 5, and the display errors were already set to on. I changed the startup errors to on as well, and I got the same error I originally posted. :confused:
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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The main index.php, login.php, or whichever entry php file to your gallery, check the File Manager to see what permissions are set on it. It needs to have execute permissions in order to run when...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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It would be in the gallery3 .htaccess file. It also assumes that the server will honour overrides, but that is out of your control
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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I don't believe i'm using it. So do you think just copying the contents of the php.ini to another file and renaming it would work?
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Did you use Fantastico or a similar scripted installer for Gallery?
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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2,399 Views
I'll give it a shot, but it took all three gerbils in my head to get it installed in the first place.
I have no idea. It's been a year. I don't remember what I did yesterday. I guess I just...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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are you sure mysql is running?
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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59 Replies
2,399 Views
I use fatcow and log in through the cPanel....at least that's what they use to call it. It's unlimited as far as bandwidth and storage so I don't think that's the issue. I saw on some forums where...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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In php.ini, is short_open_tag set to 1?
Also in php.ini, is extension=php_mbstring* uncommented?
Does the directory where the pictures reside have 777 permissions?
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Alright, here goes with the web install...
Step 1 - It states where the files are stored and then asks for a database name, username, password, host, and table prefix. It defaults to root as the...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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If it does come down to that, the older versions supported uploading of ZIP files, then it would unzip and process them. Can't imagine they'd dump such a useful feature.
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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In my case, the forum was recording messages to a table in the database that was the largest of the tables. The users table was large as it is a public forum, or was. And the data that was uploaded...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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It reads like the database password has changed from what the gallery is expecting when it was set up. I'm not sure what the database password was when the gallery was installed, but if you...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Negative.....this time the error page is for error 500, but it told me to contact support@fatcow-inc.. I reopened the ticket they wanted to close. This is ridiculous. :facepalm:
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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rather than create new... can you make sure the username/password for the gallery table on the MySQL database matches what the admin part of Gallery3 thinks it should be?
For the new install, is...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Okay.....so I'm reinstalling and starting all over. I'm thinking something happened to my index.php file -- like it got redirected some how. But again, it's been months since I've done anything...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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2,399 Views
Can someone help me out here? Only my parents and sisters go to my website because it's nothing but photos of my kids. They like to keep in touch that way. Can someone please tell me what this...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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From the Gallery FAQ (on getting a blank white screen)
Edit your apache configuration file to allow per-directory overriding of Options or All (note that this has implications to broad to discuss...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Yeah....it is 500 error. I'm going to have to check from my other computer what the log says. I also put in a ticket with my host since that was the problem seems to be from what I've read.
I...
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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2,399 Views
Nada. All they've sent me is stuff asking me to use google ads.
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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59 Replies
2,399 Views
That doesn't look like a friendly HTTP error to me.
Chewie, do you have access to the server error log?
Have you checked the disk space?
http://gallery.menalto.com/node/100839
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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59 Replies
2,399 Views
if it's php, and you have access to php.ini, you can see the real error - but it will also be available to the world. Otherwise, look in the web server error logs
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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Viva, any idea how I view that error log? Here is what the host support told me:
Gallery 3 is no longer working for my website
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Thread created 05-24-2012 by chevvy
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59 Replies
2,399 Views
You may need to make sure whatever disk space MySQL is using isn't full, it may be partitioned.
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