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Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51808956 added 07-20-2012 9:36 AM by menace33 in Archived Deals
All depends on your budget, if you want new or refurb or best deal, or a combination of both, and what all do you have on your network currently as far as devices go?
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52267930 added 08-06-2012 10:23 PM by the.J129 in Archived Deals
Gone 2 days without a reset.Fingers crossed. If it resets again during a storm, then I'll know for sure that it's something to do with the line. (The last time it reset was during a storm.
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51807234 added 07-20-2012 8:31 AM by the.J129 in Archived Deals
So do you have a recommendation for the wireless router. I'd really like to purchase one today.
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51808578 added 07-20-2012 9:21 AM by the.J129 in Archived Deals
So I've decided on the Motorola SB6121 modem and the Netgear WNR2000 N300 Wireless Router...
Help with Cable Modem- TROUBLESHOOTING.
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Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51809336 added 07-20-2012 9:50 AM by the.J129 in Archived Deals
getting the Motorola SB6121 modem and the Netgear WNR2000 N300 Wireless Router... $85 for the modem and $40 for the router. So within my budget. And a good balance of quality and price. ...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51810066 added 07-20-2012 10:18 AM by the.J129 in Archived Deals
None of the Cons matter to me, except for the "dual band" thing..what is that? It's got good range and a good speed. So I guess, I made the right choice. Thanks anyway!
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52207812 added 08-04-2012 10:38 AM by menace33 in Archived Deals
Sadly, the SB6121 does not have a reboot modem where you can set it to do it weekly. You can do it manually but not task it to do it weekly.
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52200990 added 08-03-2012 10:21 PM by xxalanxx in Archived Deals
I had the exact problem a few months ago. Internet kept resetting itself totally randomly. Called optimum many many times. Technicians came over a few times, replace the modern, rewire the cable....
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51995338 added 07-27-2012 8:56 PM by the.J129 in Archived Deals
So now I've got a new problem. I've updated the OP. I'd appreciate any advice.
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52020468 added 07-29-2012 10:29 AM by Left4Deal in Archived Deals
what's the signal strengh? 192.168.100.1 what's the modem logs say. did you remember the time it loss signal? exact time everynight?
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52022126 added 07-29-2012 12:16 PM by the.J129 in Archived Deals
My Upstream stays at a steady 49 dBmV. And everytime the modem reset/restarted, I've seen those numbers jump to 51-52. Now the Motorola techie says that , that increase is causing the refresh (though...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52022860 added 07-29-2012 1:11 PM by menace33 in Archived Deals
Honestly there is no way to prove Motorola right or Comcast wrong. Comcast downstream levels to the modem are on point so no complaints there. However, these blips that reset the modem are so short...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52392464 added 08-11-2012 2:54 PM by the.J129 in Archived Deals
I have 2 bluray players that are hooked up to the router via ethernet cable and 1 PC, 1 laptop and an iPhone and iPad that are wirelessly connected. All the wireless devices could detect the...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52392742 added 08-11-2012 3:16 PM by jkee in Archived Deals
Unplug both the modem and router for 10 minuets. Plug both back in, modem first. If that doesn't help try swapping out the ethernet cable from to modem to the wan interface on the router.
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52388946 added 08-11-2012 10:26 AM by menace33 in Archived Deals
Broadcasting WIFI? Last of my knowledge, the SB6121 has no such wireless antennas. Or do you mean no internet through the modem but the Netgear still has you going across the local LAN through WIFI?
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52391052 added 08-11-2012 1:09 PM by the.J129 in Archived Deals
No the troubleshooting was only for the router. I called Netgear. and they made me perform all these steps...but nothing worked. The modem doesn't come into the picture at all. It's been working fine...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52395320 added 08-11-2012 7:01 PM by jkee in Archived Deals
All that means in windows is that for any number of reasons windows can't get to the internet. The problem could be your modem, router, or ISP. It doesn't tell you anything specific about what's...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52400506 added 08-12-2012 1:25 AM by oyouno in Archived Deals
Doesnt comcast provide you with a modem when you sign up for service? Doesnt the comcast technician call into HQ and activate the modem while at your house? Just wondering why you had to buy your...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52200494 added 08-03-2012 10:08 PM by the.J129 in Archived Deals
Okay so the technician came...did some rewiring outside the house and climbed up the pole to check things out... Every thing looked fine... And then the resetting began again. So, he said, maybe...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52207536 added 08-04-2012 10:16 AM by h4b1t in Archived Deals
FYI I had random problems losing Internet.but not LAN. I found a setting to reboot my modem weekly in. The early morning. Now I don't have issues
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52389650 added 08-11-2012 11:16 AM by the.J129 in Archived Deals
:O:O I seemed to have used the wrong terminology there. What I meant is- Laptop and PC show a WIFI connection and show it connected. But it says " No Internet Access". All lights on the router...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52391176 added 08-11-2012 1:16 PM by menace33 in Archived Deals
Were any of these computers wired to the Netgear router? Did they have internet access or were they all wireless? Trying to figure if it was the wireless radio going out or if it is the WAN...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52393320 added 08-11-2012 4:09 PM by the.J129 in Archived Deals
Thanks. But these were the things that I tried FIRST of all. changed ethernet cables. Did power resets...Everything. Nothing helped. It just started working again suddenly and I'd like to know what's...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52393738 added 08-11-2012 4:49 PM by UniformedHorse in Archived Deals
You need to isolate the problem. Next time it happens, ping both the router, the modem and an external IP address (8.8.8.8 for example) If you can't ping the router then that is the issue. If...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52395342 added 08-11-2012 7:03 PM by the.J129 in Archived Deals
There's nothing wrong with the modem. I was having modem issues before, but I've not been having them for a while now. This is a NEW and unrelated(I think) issue. All the lights on the modem are...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52395376 added 08-11-2012 7:06 PM by the.J129 in Archived Deals
oh ok. then I know how to ping the modem. When I lose internet connectivity, I can't ping 192.168.100.1 I know this because I have that page set as a bookmark from back when I was having modem...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52395598 added 08-11-2012 7:25 PM by the.J129 in Archived Deals
I'm sorry but I don't follow. If my router is ALREADY connected to my modem and everything is working fine, and I'm browsing the internet on my PC and suddenly I have no internet access- where does...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52395126 added 08-11-2012 6:48 PM by jkee in Archived Deals
That is generally a good idea when you're having problems but the order shouldn't matter. It is important to realize most cable modems lock onto the MAC address of whatever is attached and won't...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52395166 added 08-11-2012 6:51 PM by the.J129 in Archived Deals
How do I ping the router? and the modem? Usually when the problem occurs, NOTHING connects. It just says NO Internet Access. Like in this picture. Sorry, but I have no idea what that...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52275996 added 08-07-2012 8:47 AM by gangsterazn in Archived Deals
I've had a similar problem in the past as well. (I'm at work so bare with me on the details since I don't have the equipment and interface in front of me) I used to get this: Mon Jun 18 12:00:25...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51804258 added 07-20-2012 6:33 AM by menace33 in Archived Deals
1. It is recommended that you get a modem that Comcast supports, no doubt. 2. A refurb could be nothing more than a modem that a customer opened and then returned. It could be a device that has...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52030652 added 07-29-2012 9:58 PM by jkee in Archived Deals
It could be a reset signal that's getting sent to the modem but there are all sorts of other asinine possibilities like your neighbors poorly shielded microwave from the 70's is turned on, the wind...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52021278 added 07-29-2012 11:25 AM by the.J129 in Archived Deals
I've uploaded 2 screen shots. Is that what you're talking about? The logs just has a whole bunch of cryptic stuff that I don't understand. But it mentions my MAC address a whole bunch of times,...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52021494 added 07-29-2012 11:40 AM by menace33 in Archived Deals
Alright so your SNR is wonderful. It should be between 30 and 40 dB. Your downstream power levels are pristine at 0 dBmV. That means that Comcast is not struggling to send a signal to your modem....
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #52210310 added 08-04-2012 1:40 PM by cruizerfish in Archived Deals
I had 2 lightning strikes in less than one week, the first one blew out the Ethernet on my Motorola SBV5xxx (established online link) and the Ethernet port on my QoS 'optimizer'. Replaced it with a...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51810574 added 07-20-2012 10:36 AM by menace33 in Archived Deals
Means it can transmit on both the 2.4 GHz and 5 GHz wireless bands. Or in this case it only works on the single 2.4 GHz band like most routers.
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51811568 added 07-20-2012 11:10 AM by menace33 in Archived Deals
Very true but please know that the 5 GHz band does not have the range as that of the 2.4 GHz and hence why it is more crowded when it comes to wireless internet usage. Just remember, higher the...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51814540 added 07-20-2012 12:40 PM by jkee in Archived Deals
Just to be accurate with the terminology, most dsl wireless gateways can be made to function as wireless access points with built in switches NOT wireless routers. There is a big distinction as the...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51800170 added 07-19-2012 11:19 PM by the.J129 in Archived Deals
Another huge Hello to the Tech Gods of SlickDeals. :wave: I recently switched to Comcast internet from ATT. I will be paying $19.99/ month for the Performance Internet. I bought the Motorola...
Help with Cable Modem- TROUBLESHOOTING.
Expired
Thread created 07-19-2012 by the.J129
0 Score 57 Replies 12,429 Views
Post #51800514 added 07-19-2012 11:53 PM by jkee in Archived Deals
You want a modem from this list: http://mydeviceinfo.comcast.net/ The "DSL Wireless Router" you have is technically a wireless gateway. Which means is is a combination router and modem. In most...
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