fixing HP Officejet 4500 scanner failure
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Thread created 08-17-2012 by p_s_92
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Oh well not good as this printer is far out of warranty.
It very well could be this:
It may not be recoverable if that bulb thing doesn't work and you may be in the market for a new AIO.
fixing HP Officejet 4500 scanner failure
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Thread created 08-17-2012 by p_s_92
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7 Replies
13,488 Views
So can you scan from the printer itself through the panel on the printer? Or are you merely unable to print through the software?
I presume the error is coming from the software correct?
fixing HP Officejet 4500 scanner failure
Expired
Thread created 08-17-2012 by p_s_92
0 Score
7 Replies
13,488 Views
Your first 2 HP links don't work.
Are you sure its the bulb? If so How?
I have repaired a couple of HP printers and I found the Repair/Service Manual to be very valuable.
No, you won't...
fixing HP Officejet 4500 scanner failure
Expired
Thread created 08-17-2012 by p_s_92
0 Score
7 Replies
13,488 Views
Thanks, I will try opening and cleaning the mirror as shown in the video.
fixing HP Officejet 4500 scanner failure
Expired
Thread created 08-17-2012 by p_s_92
0 Score
7 Replies
13,488 Views
They worked when I posted and now when I clicked on them.
I am not. I was just estimating it could be.
I just get this all in one manual http://h10032.www1.hp.com/ctg/Manual/c02051571.pdf ...
fixing HP Officejet 4500 scanner failure
Expired
Thread created 08-17-2012 by p_s_92
0 Score
7 Replies
13,488 Views
The printer is out of warranty. On turning it on, it reads "Scanner failure. unable to scan, copy or send a fax. Press OK to continue". On pressing OK, the message disappears. The computer can print...
fixing HP Officejet 4500 scanner failure
Expired
Thread created 08-17-2012 by p_s_92
0 Score
7 Replies
13,488 Views
If I had to guess it would be the lamp or mirrors check out this video
http://www.youtube.com/watch?v=lqG_nmi3vC4&feature=fvwrel
does the lamp not come on or does it move
fixing HP Officejet 4500 scanner failure
Expired
Thread created 08-17-2012 by p_s_92
0 Score
7 Replies
13,488 Views
No, I cannot scan at all.
Printing is fine, but scanning cannot be done through the panel or the HP software.
No, on the display which shows the date/time on the scanner(when it starts)