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+233 Score 927 Replies 98,484 Views
Post #55801572 added 12-07-2012 1:44 PM by kevgret in Archived Deals
I think you are missing the point.. people are NOT upset over waiting... they (including myself) are a little miffed at the way the company is dolling out information relating to our orders. People...
+233 Score 927 Replies 98,484 Views
Post #55803136 added 12-07-2012 2:29 PM by OstrichSak in Archived Deals
Double post.
+233 Score 927 Replies 98,484 Views
Post #55803160 added 12-07-2012 2:29 PM by AnimeIsPoopy in Archived Deals
I just got this email: To Our Valued SodaStream Customer: Thank you for your recent order with SodaStream USA. We know that you're excited to get your new home soda maker and/or supplies and...
+233 Score 927 Replies 98,484 Views
Post #55803196 added 12-07-2012 2:30 PM by OstrichSak in Archived Deals
And, in related news... I made ZERO phone calls and just got this email about 2min ago: "To Our Valued SodaStream Customer: Thank you for your recent order with SodaStream USA. We know that...
+233 Score 927 Replies 98,484 Views
Post #55765800 added 12-06-2012 3:37 PM by kevgret in Archived Deals
I ordered one when this thread had less than 20 replies.. and I live 10 minutes from their warehouse... and I have no idea when/if I will get my sodastream
+233 Score 927 Replies 98,484 Views
Post #55766986 added 12-06-2012 4:19 PM by i_is_surf in Archived Deals
Exactly! But no one did that because then the deal isn't as sweet. As far as the tracking information and emails, that's not new either. Going back to my Kohl's order, I ordered during their...
+233 Score 927 Replies 98,484 Views
Post #55767794 added 12-06-2012 4:46 PM by Tred009 in Archived Deals
my god... the only person complaining is YOU... I was simply asking if other people had any info.. YOU'RE the one who went all on my case... I don't see ANYWHERE I "complained"... I just wanted to...
+233 Score 927 Replies 98,484 Views
Post #55794310 added 12-07-2012 10:39 AM by shrirambhat in Archived Deals
I live out in So CAL and ordered around 4pm PST and have no shipping information I called their support they said i should get an email by the end of the day with shipping info and when i should...
+233 Score 927 Replies 98,484 Views
Post #55785210 added 12-07-2012 6:38 AM by Vegas Slim in Archived Deals
the company was slammed with orders and i do think they are doing all they can to clear the orders it will arrive sooner or later and for the price i can wait
+233 Score 927 Replies 98,484 Views
Post #55787592 added 12-07-2012 7:47 AM by gbenj in Archived Deals
Just got off the phone with CS, she said they are guaranteeing that all orders placed on the 26th will arrive within 10 business days which would be this coming monday. When I pressed her about...
+233 Score 927 Replies 98,484 Views
Post #55795988 added 12-07-2012 11:20 AM by OstrichSak in Archived Deals
The majority is usually silent, unfortunately. Just because I quoted you as an example for the first part of my post doesn't mean the entire post was directed towards you. You just chose to...
+233 Score 927 Replies 98,484 Views
Post #55982874 added 12-12-2012 1:56 PM by Vegas Slim in Archived Deals
if you were in my shoes then you would have a right to complain ordered cyber monday using a 50 dollar gift card the card was charged so i used the remaining balance plus cash to buy some...
+233 Score 927 Replies 98,484 Views
Post #55985580 added 12-12-2012 3:04 PM by Vegas Slim in Archived Deals
i have called CS and they dont give a damn and they want another 43 bucks meanwhile the sodastream left colorado today should be here friday
+233 Score 927 Replies 98,484 Views
Post #55987158 added 12-12-2012 3:55 PM by i_is_surf in Archived Deals
See OstrichSak's reply. Exactly. That falls under "legitimate complaint." Now Steve, how would you like it if you couldn't get a call through to CS or they didn't respond to your email about...
+233 Score 927 Replies 98,484 Views
Post #56034058 added 12-13-2012 7:11 PM by i_is_surf in Archived Deals
Both of my orders had a sample pack leak and I've seen countless others say the same thing. I wonder if this is a pressurization issue during air shipping (I thought they couldn't do that with the...
+233 Score 927 Replies 98,484 Views
Post #56032556 added 12-13-2012 6:20 PM by halokiti in Archived Deals
Got my second order today, no bottle on this order either. Also saw later tonight that the orange soda flavor pack leaked inside the Genesis box and got syrup everywhere. Going to have to call CS...
+233 Score 927 Replies 98,484 Views
Post #56027556 added 12-13-2012 4:14 PM by adster in Archived Deals
I ordered the Genesis at 1:30pm EST, less the one hour after this thread was posted and I have no movement on my order, no charge, no tracking, nothing. Guess I'll just ait it out a little longer,...
+233 Score 927 Replies 98,484 Views
Post #56018562 added 12-13-2012 11:55 AM by 2unz in Archived Deals
It looks like they only gave the points based on the price you paid less shipping. They didn't give the full 1000 points probably because of the sale price. I ordered both Genesis (still waiting) and...
+233 Score 927 Replies 98,484 Views
Post #56019908 added 12-13-2012 12:24 PM by Javabowl in Archived Deals
The tracking # and tracking details for the package both appeared on the "main" order page today, where it used to say "error getting tracking info." But it was shipped on the 7th, so it was just...
+233 Score 927 Replies 98,484 Views
Post #56021624 added 12-13-2012 1:08 PM by Coyotezeye in Archived Deals
wow guess I got a crappy CS. All he said was he would have to send it to their main office and they would be in contact with me...
+233 Score 927 Replies 98,484 Views
Post #56021834 added 12-13-2012 1:15 PM by i_is_surf in Archived Deals
Maybe try your luck with CS roulette again? They did do that with the flavor pack that was missing on the invoice (this was last week) - the CS rep said she had to get in contact with a...
+233 Score 927 Replies 98,484 Views
Post #56021038 added 12-13-2012 12:51 PM by i_is_surf in Archived Deals
I got my second Sodastream today. Like everyone else that ordered the Genesis, I didn't receive the second carbonating bottle nor did I receive the water essence stuff (sorry Robyn...) Edit - I...
+233 Score 927 Replies 98,484 Views
Post #56019192 added 12-13-2012 12:10 PM by gbenj in Archived Deals
Wait till you get it but you're probably missing the second carbonator bottle like the rest of us. Contact CS and they'll send you one. I dont really care about the sampler packs/flavor essence...
+233 Score 927 Replies 98,484 Views
Post #55803594 added 12-07-2012 2:45 PM by 1fortheteam in Archived Deals
Same here- I can wait!
+233 Score 927 Replies 98,484 Views
Post #55804296 added 12-07-2012 3:09 PM by Giantcrazy in Archived Deals
OK - I didn't get the e-mail and haven't received my unit. A check of the online site shows the 'error' status for shipping. Gonna have to call Monday.
+233 Score 927 Replies 98,484 Views
Post #55807754 added 12-07-2012 5:10 PM by Vegas Slim in Archived Deals
cant we all get along?? its getting close to Christmas and we could all get along for a few weeks a year!
+233 Score 927 Replies 98,484 Views
Post #55692118 added 12-04-2012 7:51 PM by DavidPumpkins in Archived Deals
One word--MONEY :look:
+233 Score 927 Replies 98,484 Views
Post #55854666 added 12-09-2012 10:08 AM by AnimeIsPoopy in Archived Deals
or read the fine print where it says "Not valid for online SodaStream.com purchases"
+233 Score 927 Replies 98,484 Views
Post #55615356 added 12-02-2012 11:15 PM by dvdrdiscs in Archived Deals
Well to be more accurate, a shipment with the tracking # was created. My status was updated around 3-4PM today so it'll probably be picked up tomorrow.
+233 Score 927 Replies 98,484 Views
Post #55605684 added 12-02-2012 5:29 PM by CoffeePleeze in Archived Deals
I think the thing that is killing me now is that there has been 0 communication since the (automated) order confirmation on 11/26/12. Charge appears then disappears. I know that is not unusual here...
+233 Score 927 Replies 98,484 Views
Post #55610860 added 12-02-2012 8:37 PM by xNico in Archived Deals
My pending charge for this product disappeared a few days ago, and no email from them since confirmation. There goes my soda maker.
+233 Score 927 Replies 98,484 Views
Post #55614264 added 12-02-2012 10:47 PM by dvdrdiscs in Archived Deals
Ordered mines when it was a few pages in. Just got shipment confirmation.
+233 Score 927 Replies 98,484 Views
Post #55617986 added 12-03-2012 2:05 AM by i_is_surf in Archived Deals
Everyone just needs to calm down. I had Soda Stream call me as well in regards to an email I sent about not having the free sampler pack included in my order. So they created an order specifically...
+233 Score 927 Replies 98,484 Views
Post #55976562 added 12-12-2012 11:14 AM by kevgret in Archived Deals
I keep forgetting to put you on my ignore list.. Thanks for reminding me.
+233 Score 927 Replies 98,484 Views
Post #55974222 added 12-12-2012 10:19 AM by Coyotezeye in Archived Deals
Thats good to know & cool that they are honoring the 2nd bottle & shipping them.
+233 Score 927 Replies 98,484 Views
Post #55974510 added 12-12-2012 10:26 AM by i_is_surf in Archived Deals
Yep, who cares if you're tying up the lines preventing legitimate complaints from going through or causing work stoppages or mistakes for everyone else as long as they take care of YOU, right? ...
+233 Score 927 Replies 98,484 Views
Post #55904654 added 12-10-2012 4:20 PM by Jasnah in Archived Deals
I still have an error on my tracking info. :( I ordered at 3:27 PM MST. Sniff.
+233 Score 927 Replies 98,484 Views
Post #55904794 added 12-10-2012 4:26 PM by jayc430 in Archived Deals
I did not get a second bottle in the package. The box only says 1 bottle, and I was able to open it up and look inside. Thanks for reminding me about the second bottle. I should have said I...
+233 Score 927 Replies 98,484 Views
Post #56046366 added 12-14-2012 6:08 AM by abdallas in Archived Deals
Finally my order shows tracking status. Called several times. Was told my order shipped on 12/7. Order actually shipped yesterday.
+233 Score 927 Replies 98,484 Views
Post #56050902 added 12-14-2012 8:24 AM by Coyotezeye in Archived Deals
Nope I know about that. Check your email for when you placed your order Here is what mine says: 1017511016 Pearl Genesis - Seltzer Starter Kit 1 - 60 liter Carbonators, 2 Carbonating...
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