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Post #57654286 added 02-18-2013 5:22 AM by gazr in Archived Deals
The big difference being the 0.7mm does not say "DOZEN" :(
Post #57654346 added 02-18-2013 5:28 AM by swatkat1976 in Archived Deals
Page Not Found Error when Clicking Submit Order - Firefox and Chrome.. anybody able to successfully checkout ?
Post #57654184 added 02-18-2013 5:13 AM by pmullinax in Archived Deals
Pental® EnerGize .5mm is out of stock, but the .7mm is currently in stock at the same price. I prefer the .7 anyway!
Post #57823178 added 02-25-2013 3:42 PM by epicd2012 in Archived Deals
The refund showed up on your credit card statement? No refund on my statement yet. Judging by the chat I had and how the rep wouldn't confirm the order total at first, I doubt they actually put any...
Post #57644252 added 02-17-2013 2:01 PM by Otaku in Archived Deals
meh, error, check the confirmation email, says $3.99/each for the pencil
Post #57644686 added 02-17-2013 2:30 PM by sask18 in Archived Deals
Thanks, order a dozen pens and the 0.7mm pencil. Those twist erasers are normally like 6 bucks apiece! :D
Post #57644714 added 02-17-2013 2:31 PM by DanguardAce in Archived Deals
Thanks op. I ordered 2 packs of the pens. I don't need them, but I couldn't resist.
Post #57644750 added 02-17-2013 2:32 PM by lassie in Archived Deals
Actually my order confimration for the twist-eraser does not mention "dozen" also the item no is PENQE517A but it should have been 429400. There's something fishy going on...
Post #57644790 added 02-17-2013 2:33 PM by bosoxdanc in Archived Deals
My order summary says dozen, but my e-mail says each. Here's my email: Item 1 Qty. Subtotal PENTEL ENGERGIZE PENCIL 0 Item No.: 640547 Price: $2.49/each Expected Delivery: 02/20/2013 by...
Post #57644942 added 02-17-2013 2:42 PM by Evan55 in Archived Deals
QE517A is a single pencil, not a box of 12
Post #57644984 added 02-17-2013 2:43 PM by jackbauer24 in Archived Deals
wish the pencil use .5mm instead of the .7 mm lead.
Post #57702666 added 02-20-2013 5:17 AM by JaktheAce in Archived Deals
Just go to the customer service chat on their website. Everyone who got this is complaining, so they're already expecting you and they've just been giving everyone a refund with no hassle(and you...
Post #57654886 added 02-18-2013 6:14 AM by pesto126 in Archived Deals
In for 2 dozen... it says dozen so if it shows up as single - I'm sure they will honor it in store!
Post #57657986 added 02-18-2013 8:41 AM by The Beast in Archived Deals
Interesting, why does my order say: We're sorry, but problems with your order may prevent us from delivering it on time.
Post #57710464 added 02-20-2013 10:56 AM by nohilow in Archived Deals
Same story here. Ordered. Confirmed. Shipped. Disappointed. Emailed. Called. "Discussed". Disgust. Hung up.
Post #57716710 added 02-20-2013 2:39 PM by Allthesame in Archived Deals
Two different shipments, one from Dallas and one from Oklahoma. Big shipping envelop. Chatted and at first they wanted to send for return shipping label. Told them that did not make sense and then...
Post #57709046 added 02-20-2013 10:08 AM by cyuo1 in Archived Deals
I ordered a dozen and got a notification that my package came in the mail... it weighs .80 lbs? I'll see how many pencils I get
Post #57709574 added 02-20-2013 10:26 AM by jackbauer24 in Archived Deals
Just finish chatting with staples rep, got the refund and get to keep my 1 pencil. At least staples know the problem and fixing it.
Post #57711968 added 02-20-2013 11:44 AM by rc9238 in Archived Deals
Got 3 pens and 3 pencils and chat rep just told me to keep them and he is issuing the refund. Great service from Staples. As good as Amazon (maybe better).
Post #57718854 added 02-20-2013 4:29 PM by AK-Washu in Archived Deals
Tina refunded me too... gosh I just ordered one :(
Post #57713892 added 02-20-2013 12:53 PM by StarfirePrime in Archived Deals
My chat rep just passed me along to their telephone based customer service. I'd follow up on it except I have already exceeded my allocated funding for this pursuit and I'm calling the robot police...
Post #57680826 added 02-19-2013 7:43 AM by sask18 in Archived Deals
Mine says 0.20 pounds ... :vomit:
Post #57682072 added 02-19-2013 8:36 AM by game4life in Archived Deals
Got mine today. 2 pens in a plastic mailer. Not the 2 doz I ordered. Edited - Just got home to open up the plastic mailer and they didn't even pack me the correct invoice! They packed me SOMEONE...
Post #57684686 added 02-19-2013 10:03 AM by pokymon in Archived Deals
Got the pen, but only 1 and not 1 dozen.:mad:
Post #57667154 added 02-18-2013 2:55 PM by kel_be in Archived Deals
Don't worry, you didn't break an official rule on SD.
Post #57847288 added 02-26-2013 3:32 PM by maronk in Archived Deals
Just chatted as I finally received my pencils. I ordered two dozen pencils, received two pencils in a giant baggie, went to online chat with a lady who first asked me I wanted to return them, then...
Post #57835554 added 02-26-2013 7:37 AM by arbitrager in Archived Deals
refund hasn't shown up yet.
Post #57938624 added 03-02-2013 11:29 AM by MetalMayhem in Archived Deals
still waiting for a farkin refund chatted with them twice already!
Post #57972762 added 03-04-2013 1:45 AM by xNico in Archived Deals
I got my refund from my orders and got to keep the pencils. Took me two tries but worth it, never going back to using the wood pencils again. Definitely worth the price even if it's just one, but hey...
Post #58099986 added 03-08-2013 10:21 PM by arbitrager in Archived Deals
Got a little over $300 refunded on one order and go to keep 100 of them, generous CS that day.
Post #57689362 added 02-19-2013 12:55 PM by coolzkillaz in Archived Deals
Refunded and suggested to keep/donate via Chat. Admitted that it was a typo that they are in the process of fixing. Had they been in stock, it seems like I would have got my dozen. Good luck to the...
Post #57689500 added 02-19-2013 1:01 PM by ckoobs in Archived Deals
Nothing really, guess I just lucked out on my CSR.
Post #57689522 added 02-19-2013 1:02 PM by sask18 in Archived Deals
Online chat ... got to keep the pencil and pen and got a refund. Wish they would of fulfilled the order like the other guy who ordered 31 but better than nothing...
Received 2 orders of 3 each instead of 36 each. Called and they were very familiar with the mistake and said sorry it's a mistake and won't send out additional pencils. He did not offer a refund. ...
Post #57693278 added 02-19-2013 3:42 PM by bosoxdanc in Archived Deals
Eh, at least now I have a pencil for my Calculus class, lol.
Post #57694558 added 02-19-2013 4:46 PM by Hoshida in Archived Deals
"Your return will not be picked up. Instead we will issue a refund in the amount of $4.32 back to your original method of payment. Please feel free to keep or donate the item to a local charity if it...
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