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No more one month prime extension if delivery is late?

-2 Deal Score
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A few times a year I take amazon up on their offer to extend my prime membership by a month if they miss their guaranteed delivery date however i tried it again today and the rep was not going for it. I checked their site and it looks like they have redacted this policy https://www.amazon.com/gp/help/cu...=201910260.. a copy of the old page shows up in the wayback machine. https://web.archive.org/web/20170...=201117450

Anyone have recent experience with this?
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Joined Dec 2011
L1: Learner
> bubble2 16 Posts
Bostonboy513
10-28-2017 at 02:53 PM.
10-28-2017 at 02:53 PM.
About a few months ago they were late a few days with mine. All they did was give me a $10 credit
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Joined Aug 2017
Above U
> bubble2 105 Posts
74 Reputation
brandonlee81
10-28-2017 at 05:43 PM.
10-28-2017 at 05:43 PM.
Only one free extension per free prime trial or per month ie if you pay monthly each month you can only get one free month for item being late. Up to 7 months free if you pay yearly though

and yes it still works as Mine just got extended via paribus for an item I did not realize was even late
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Joined Jul 2005
L5: Journeyman
> bubble2 860 Posts
438 Reputation
marzxbarz
10-28-2017 at 08:20 PM.
10-28-2017 at 08:20 PM.
I *just* received an extra month of Prime for my Super Mario Odyssey pre-order. It was supposed to arrive Friday, but it didn't. Now it's Saturday night and it still hasn't arrived. They offered me both a $10 credit and Prime extension by a month.
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Joined Jan 2008
lookin for another target
> bubble2 331 Posts
218 Reputation
DealHog
10-28-2017 at 08:27 PM.
10-28-2017 at 08:27 PM.
How do you get the credit or extension?
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Joined Nov 2012
L8: Grand Teacher
> bubble2 3,743 Posts
3,608 Reputation
GoodLuckPenny
10-28-2017 at 10:38 PM.
10-28-2017 at 10:38 PM.
Quote from DealHog :
How do you get the credit or extension?
Call or chat with them & tell them you are upset about your order being late.
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Joined Jan 2008
lookin for another target
> bubble2 331 Posts
218 Reputation
DealHog
10-30-2017 at 07:45 PM.
10-30-2017 at 07:45 PM.
Quote from SparklePenny :
Call or chat with them & tell them you are upset about your order being late.
Thanks!
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