These people will waste your time.
I waste a week with them after buying a Lenovo 14 Ryzen that they sold and had no idea if Office depot had it in stock or how many units.
They will tell you they are researching the issue, then that they will look further into it, then that they are really interested in escalating this issue, then that they have cancelled your order due to a technical issue.
Never buy from them again.
Hi Valuable Customer,
I am responding from our customer resolution team regarding your Rakuten order
I am sorry to inform you that this order was cancelled.
In this regard, due to some technical issue this order has been cancelled and please
know that your order has been refunded in full $518.84 via Rakuten. You will receive
the refund confirmation shortly.
We are not authorized to place order from our end. In this regards, I request you to
place a new order for the item.
Please consider this issue as an one time exception and our intention is always to
satisfy the customers requirement to the best of our efforts.
Office Depot appreciates your business. Thanks for contacting Office Depot.
Rakuten Marketplace Support
Office Depot Inc.