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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans

532 167 March 20, 2019 at 01:52 PM in Tech & Electronics (7) Sprint
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Last Edited by jupiterman April 6, 2019 at 02:05 PM
+60 Deal Score
195,831 Views
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.

Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprint.com/t5/E...swAdDfoPeA



Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or $50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:

http://www.sprint.com/swacconversion

Plan details

Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.

Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.

Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories

Community Wiki

Last Edited by Schooby April 5, 2019 at 09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprint.com/t5/E...-p/1033393 is the newer, corrected one.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager


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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.

Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.

602 Comments

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Joined Apr 2006
RockStar
> bubble2 402 Posts
81 Reputation
VladGlad
03-20-2019 at 05:38 PM.
03-20-2019 at 05:38 PM.
Quote from drossel :
i'm still on SERO Premium 500. does anyone know if i need a new referral to convert to the SWAC plan? or do i just fill out the online form?
I just filed without the referral. You just need to provide your billing information with the PIN number on the account, as well as the email address. They send you an email confirmation and tell you that someone will contact you in regards to your switch.
Reply
Joined Nov 2005
dark passenger
> bubble2 300 Posts
90 Reputation
REI877
03-20-2019 at 05:40 PM.
03-20-2019 at 05:40 PM.
Quote from VladGlad :
I just filed without the referral. You just need to provide your billing information with the PIN number on the account, as well as the email address. They send you an email confirmation and tell you that someone will contact you in regards to your switch.
cool, thanks.

i hope they don't make us sign a new contract. i'm don't plan on switching, but i still have an aversion to contracts.
Reply
Joined Mar 2008
L10: Grand Master
> bubble2 7,108 Posts
1,292 Reputation
ready2rumble
03-20-2019 at 05:46 PM.
03-20-2019 at 05:46 PM.
Quote from drossel :
cool, thanks.

i hope they don't make us sign a new contract. i'm don't plan on switching, but i still have an aversion to contracts.

Contracts haven't been a thing on sero and sprint for a long time
Reply
Joined Aug 2010
L2: Beginner
> bubble2 46 Posts
17 Reputation
euuser1009641
03-20-2019 at 05:55 PM.
03-20-2019 at 05:55 PM.
SERO is how I found this forum so, soooo many years ago! Sprint maybe terrible but the price is right... Was there rumor of them merging with T-mobile for the 5g?
Great PSA I'm on it.
Reply
Joined Nov 2005
dark passenger
> bubble2 300 Posts
90 Reputation
REI877
03-20-2019 at 05:56 PM.
03-20-2019 at 05:56 PM.
Quote from ready2rumble :
Contracts haven't been a thing on sero and sprint for a long time
haha, you're right. shows you how long i've stuck with sprint and the last time i even bothered to check my account
Reply
Joined Apr 2004
L6: Expert
> bubble2 1,821 Posts
171 Reputation
jon2249
03-20-2019 at 06:00 PM.
03-20-2019 at 06:00 PM.
I had the 4 sero plans but 3 years ago they converted me to this family plus plan and I'm paying about 200 a month after fees and taxes.. this plan still has the 2 year contract with subsidized phones(got iPhone X for 299 2 years ago). I am assuming this plan is only for the plan and need to buy phones seperate?
Reply
Joined Nov 2004
Banned Shill
> bubble2 3,497 Posts
1,387 Reputation
phistyle
03-20-2019 at 06:04 PM.
03-20-2019 at 06:04 PM.
I can confirm this works. I switched 3 separate accounts using this method a month ago and have converted all sero 500 premium lines to the Advantage Unlimited Plus.
Reply

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Joined Jul 2006
L3: Novice
> bubble2 184 Posts
172 Reputation
KCatty
03-20-2019 at 06:05 PM.
03-20-2019 at 06:05 PM.
Thanks, OP. Had 3 months left on my $15/mo phone subsidy, but still come out ahead switching now. While I'll pay $45 more for my phone, I'll save $90 on the plan during that time.
Reply
Joined Oct 2008
L5: Journeyman
> bubble2 827 Posts
333 Reputation
evilkeo
03-20-2019 at 06:17 PM.
03-20-2019 at 06:17 PM.
I lost my SERO account, that I worked hard to get, in my divorce 9 years ago and I'm still bitter about it.
Reply
Joined Mar 2008
L5: Journeyman
> bubble2 524 Posts
68 Reputation
reminice
03-20-2019 at 06:29 PM.
03-20-2019 at 06:29 PM.
Which option do I select? Option 1 correct?
Reply
Joined Nov 2005
L4: Lurker→∞
> bubble2 2,572 Posts
719 Reputation
ciswt
03-20-2019 at 06:42 PM.
03-20-2019 at 06:42 PM.
do they currently do the data deprioritization on sero accounts?
Reply
Joined May 2014
L5: Journeyman
> bubble2 655 Posts
143 Reputation
6700i6700
03-20-2019 at 07:07 PM.
03-20-2019 at 07:07 PM.
how long do they take to process the account switchover?
Reply
Joined Sep 2003
Stop the charge!
> bubble2 3,587 Posts
1,358 Reputation
starcaptor
03-20-2019 at 07:14 PM.
03-20-2019 at 07:14 PM.
Omg lol. I was on SERO for almost 10 years... The total lack of value in it towards the end of the time (no in store phone upgrades, no workplace discounts, really odd phone # for support)... Not to mention their horrible speeds, pushed me away.

Went to tmobile, got a free sammy note 8, and plan to stay... And will probably get a free note 10 this fall.
Reply
Joined Jun 2012
L5: Journeyman
> bubble2 646 Posts
209 Reputation
C17chief
03-20-2019 at 07:21 PM.
03-20-2019 at 07:21 PM.
Quote from reminice :
Which option do I select? Option 1 correct?
I would like to know as well. there are 4 choices....which one for an OG SERO account via referral on here ages ago with no other (employee) connection to sprint at all?

And since someone mentioned filling out the form and getting a someone will contact you response.....then what? Does the account just convert automatically despite that message? Does someone actually call you to complete the change? If so, what did that entail? Like did you have to play along like it was a legit referral and stuff?

Edit....and on this SWAC thing...can you get new phones through normal retail channels like bestbuy and the like should something good come up, like with the normal plans, or is it like SERO where they cant do anything with those accounts?
Reply
Last edited by C17chief March 20, 2019 at 07:39 PM.

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Joined May 2008
Pony
> bubble2 2,786 Posts
1,256 Reputation
pony
03-20-2019 at 07:24 PM.
03-20-2019 at 07:24 PM.
I had SERO for a really long time. Only dropped it for the $15 Kickstart.

Didn't SERO have no data deprioritation? How is this an "upgrade"?
Reply
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