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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans

532 167 March 20, 2019 at 01:52 PM in Tech & Electronics (7) Sprint
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Last Edited by jupiterman April 6, 2019 at 02:05 PM
+60 Deal Score
195,473 Views
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.

Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprint.com/t5/E...swAdDfoPeA



Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or $50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:

http://www.sprint.com/swacconversion

Plan details

Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.

Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.

Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories

Community Wiki

Last Edited by Schooby April 5, 2019 at 09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprint.com/t5/E...-p/1033393 is the newer, corrected one.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager


----------------------------------------------------------------------------------------------------------------------

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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.

Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.

602 Comments

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Joined Jan 2009
L5: Journeyman
> bubble2 979 Posts
621 Reputation
emperus
03-27-2019 at 06:42 AM.
03-27-2019 at 06:42 AM.
Does anyone know how to add Prime after conversion.
Reply
Joined Mar 2015
L3: Novice
> bubble2 218 Posts
22 Reputation
HurleyStud
03-27-2019 at 07:57 AM.
03-27-2019 at 07:57 AM.
How does this benefit me if I have premium international experience on my sero plan? Also, My data has been getting deprioritized since I upgraded to iPhone X in 2017.

Looks like there aren't any major benefits by switching to $30 plan, as I think PIE is unlimited data, text, calling, but after conversion I will get 50gb hotspot.

The alternative is $55 plan which is $5 more, converting talk to unlimited(I barely use 60 min/month) and gives me Tidal, prime and 100gb hotspot.

On another note, I've had an airave put away in my storage for years, any benefit with that any more compared to being connected to WiFi(calling)?
Reply
Joined Feb 2010
L3: Novice
> bubble2 242 Posts
98 Reputation
romerohiker
03-27-2019 at 08:28 AM.
03-27-2019 at 08:28 AM.
Quote from dble00dumb :
Thanks, yea, I saw that. Will try it if it's not converted by the end of the week.
Quote from HurleyStud :
How does this benefit me if I have premium international experience on my sero plan? Also, My data has been getting deprioritized since I upgraded to iPhone X in 2017.

Looks like there aren't any major benefits by switching to $30 plan, as I think PIE is unlimited data, text, calling, but after conversion I will get 50gb hotspot.

The alternative is $55 plan which is $5 more, converting talk to unlimited(I barely use 60 min/month) and gives me Tidal, prime and 100gb hotspot.

On another note, I've had an airave put away in my storage for years, any benefit with that any more compared to being connected to WiFi(calling)?
Not sure about your current plan; but, I was sitting on the fence and wondered about the benefits of SWAC over SERO, or vice versa, too. Reports on recent Reddit threads of SERO plans being converted, initiated by Sprint, seemed to me to indicate that the end of SERO was inevitable. Additionally, I questioned how SERO plans would be handled if and when the TMobile/Sprint merger occurred and given everything that the SWAC plan offers (and also taking into consideration SWAC's $35/month vs. SERO's $57/month-after surcharges), it seemed to be a better fit for me today, than my 10+ year old SERO plan (which, interestingly, was at $30 when it was first introduced). I also have an unused AirRave device and now use wi-fi calling when needed.

I switched to SWAC last month and after reading subsequent posts, I've had no regrets with the conversion. The process was seamless and, in addition, I now have phone/data coverage in Mexico/Canada (I currently volunteer with a non-profit that operates medical clinics in Baja California, MX so this is a big plus for me), as well as a 50gb hotspot and Hulu and Tidal Premium, all for $20 less/month. In the end, it was a pretty easy choice and I'm very pleased with the result. Nice to see that Sprint remembered we "old timers", that hung in there with SERO and it's various iterations, over the years. Good luck.


BTW, if you choose to convert your SERO plan and intend to take advantage of the SWAC plan's "International Roaming", which is included, you will have to call Sprint and have it enabled on your account, as it isn't done automatically through the conversion process. When questioned, Sprint directed me to call their "Sprint Worldwide" department, at 888-226-7212 Option 3 and they were able to easily enable the International Roaming feature.
Reply
Joined Oct 2010
L2: Beginner
> bubble2 52 Posts
14 Reputation
jtruck21
03-27-2019 at 08:41 AM.
03-27-2019 at 08:41 AM.
Thanks everyone,

I just submitted an email to the CEO as well as filled out the option 1 from the website in OP link.

Been with Sprint since 2000. Sero for a good long portion of it. 2 lines. asked for one Premium and one Plus.

Thanks again,
J
Reply
Joined Jun 2003
L6: Expert
> bubble2 1,347 Posts
421 Reputation
dble00dumb
03-27-2019 at 08:48 AM.
03-27-2019 at 08:48 AM.
Quote from jtruck21 :
Thanks everyone,

I just submitted an email to the CEO as well as filled out the option 1 from the website in OP link.

Been with Sprint since 2000. Sero for a good long portion of it. 2 lines. asked for one Premium and one Plus.

Thanks again,
J
Let us know when you get the confirmation of the conversion.
Reply
Joined Mar 2015
L3: Novice
> bubble2 218 Posts
22 Reputation
HurleyStud
03-27-2019 at 09:00 AM.
03-27-2019 at 09:00 AM.
Quote from romerohiker :
Not sure about your current plan; but, I was sitting on the fence and wondered about the benefits of SWAC over SERO, or vice versa, too. Reports on recent Reddit threads of SERO plans being converted, initiated by Sprint, seemed to me to indicate that the end of SERO was inevitable. Additionally, I questioned how SERO plans would be handled if and when the TMobile/Sprint merger occurred and given everything that the SWAC plan offers (and also taking into consideration SWAC's $35/month vs. SERO's $57/month-after surcharges), it seemed to be a better fit for me today, than my 10+ year old SERO plan (which, interestingly, was at $30 when it was first introduced). I also have an unused AirRave device and now use wi-fi calling when needed.

I switched to SWAC last month and after reading subsequent posts, I've had no regrets with the conversion. The process was seamless and, in addition, I now have phone/data coverage in Mexico/Canada (I currently volunteer with a non-profit that operates medical clinics in Baja California, MX so this is a big plus for me), as well as a 50gb hotspot and Hulu and Tidal Premium, all for $20 less/month. In the end, it was a pretty easy choice and I'm very pleased with the result. Nice to see that Sprint remembered we "old timers", that hung in there with SERO and it's various iterations, over the years. Good luck.


BTW, if you choose to convert your SERO plan and intend to take advantage of the SWAC plan's "International Roaming", which is included, you will have to call Sprint and have it enabled on your account, as it isn't done automatically through the conversion process. When questioned, Sprint directed me to call their "Sprint Worldwide" department, at 888-226-7212 Option 3 and they were able to easily enable the International Roaming feature.

Thanks for info!

Question regarding your service in Mexico. I've been getting charged every single month for the last year and a half for texts sent/received with my gf who is from Mexico. This only happens when they don't go through as iMessages. I was always under the assumption that I shouldn't be getting charged for texts with a Mexico number but have yet to get a solid answer from sprint.
Reply
Joined Jun 2003
L6: Expert
> bubble2 1,347 Posts
421 Reputation
dble00dumb
03-27-2019 at 09:06 AM.
03-27-2019 at 09:06 AM.
I have one month of flex lease credit remaining from when I traded in my iphone 6s for the iphone x. Will it affect my conversion?
Reply

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Joined Apr 2009
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> bubble2 1,071 Posts
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espionagelfe
03-27-2019 at 09:21 AM.
03-27-2019 at 09:21 AM.
Has anyone experienced deprioritization yet with Sprint? What is it like? Do pages load significantly slower or something? How long did the deprioritzation last and how often does it occur?
Reply
Joined Apr 2005
L7: Teacher
> bubble2 2,172 Posts
453 Reputation
Arex
03-27-2019 at 10:31 AM.
03-27-2019 at 10:31 AM.
Quote from midn9strkr :
Submitted the form on Thursday. Got the initial email "EWD Phone Conversion Option1", but still waiting to receive confirmation of the change.

When does your billing cycle end? Mine is the end of March & hoping they switch it soon.

Might just email the CEO to speed up the process. Also want to take advantage of the free line offer for SWAC accounts before it's too late.
My billing cycle ends on the 12th of each month. And I misspoke; I actually submitted the form on Wednesday, 3/20. Hopefully you'll receive your confirmation soon.
Reply
Joined Apr 2005
L7: Teacher
> bubble2 2,172 Posts
453 Reputation
Arex
03-27-2019 at 10:41 AM.
03-27-2019 at 10:41 AM.
Does anyone on the $50 SWAC plan (or who previously subscribed to Amazon Prime through Sprint) know whether it is possible to add premium channels, like HBO, to the Sprint-provided Prime service and, if so, whether that gets billed through Sprint?

I know we can't do that for our free Hulu subscriptions, but I'm hoping it's different for Prime since that's normally a separate charge on the bill anyway.
Reply
Joined Oct 2012
L5: Journeyman
> bubble2 516 Posts
188 Reputation
Bob2012
03-27-2019 at 10:43 AM.
03-27-2019 at 10:43 AM.
Quote from emperus :
Does anyone know how to add Prime after conversion.

Further info: https://www.sprint.com/en/shop/se...prime.html

Before doing the process below, I'd first recommend you confirm your Sprint plan was successfully converted prior to enrollment.

How do I sign up for Amazon Prime offered by Sprint?

Visit www.sprint.com/amazonprime, call 1-(800)-SPRINT1 or go to your nearest Sprint store. After adding Prime to your Sprint account, you will get a text message with an activation link, where you can complete the registration process. Once you have successfully activated your Prime membership, you can immediately start enjoying all the benefits of Prime. To enhance your Prime experience, you will also be prompted to download the Amazon apps which will allow you to get Prime content on your phone.
Reply
Joined Aug 2005
L7: Teacher
> bubble2 2,437 Posts
362 Reputation
chucktang
03-27-2019 at 10:48 AM.
03-27-2019 at 10:48 AM.
Quote from espionagelfe :
Has anyone experienced deprioritization yet with Sprint? What is it like? Do pages load significantly slower or something? How long did the deprioritzation last and how often does it occur?
I know this doesn't answer your question, but it made me search for when this actually applies, in case it wasn't answered elsewhere in this thread.

Quality of Service (QoS): To help protect against the possibility that unlimited data plan customers that use high volumes of data may occupy an unreasonable share of network resources, Sprint employs network prioritization or QoS on the Sprint network. Customers who choose unlimited data handset plans launched on or after October 16, 2015, or customers who choose to upgrade their handsets or activate new lines of service on or after October 16, 2015, and are on unlimited data plans, that use more than 50GB (35GB for Virgin Mobile and Boost Mobile) of data during a single billing cycle (the QoS Threshold) will be de-prioritized for the remainder of that billing cycle as compared to other customers at times and places where the availability of network resources is constrained. Affected unlimited data customers will continue to be able to enjoy unlimited amounts of data without the worry of overage charges or hard, full time bandwidth reductions. Customers subject to de-prioritization may experience reduced throughput and increased latency compared to other customers on the constrained site and as compared to their normal experience on the Sprint network. Unlimited customers may also notice temporary changes in the performance of data intensive applications such as streaming video or online gaming when subject to de-prioritization. These temporary reductions in performance will only occur at times and places where capacity is constrained. Performance will return to normal as soon as the resource constraints have been relieved or the customer has relocated to a non-constrained location. Unlimited data customers potentially subject to lower QoS will be notified when their individual data usage reaches approximately 75% of the QoS Threshold so that they may modify their usage to avoid network management practices that may result in slower data speeds. We will also notify customers when they have reached the QoS Threshold and are now subject to de-prioritization.
Reply
Joined Feb 2010
L3: Novice
> bubble2 242 Posts
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romerohiker
03-27-2019 at 11:16 AM.
03-27-2019 at 11:16 AM.
Quote from HurleyStud :
Thanks for info!

Question regarding your service in Mexico. I've been getting charged every single month for the last year and a half for texts sent/received with my gf who is from Mexico. This only happens when they don't go through as iMessages. I was always under the assumption that I shouldn't be getting charged for texts with a Mexico number but have yet to get a solid answer from sprint.
I'm heading down to Baja California Sur this weekend and will be the first opportunity to try phone/text service since migration to SWAC. Will let you know if I see any unusual activity on my billing or friends/family see issues on theirs, when I return. Thanks for the heads up.
Reply
Last edited by romerohiker March 27, 2019 at 12:40 PM.
Joined Feb 2010
L3: Novice
> bubble2 242 Posts
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romerohiker
03-27-2019 at 11:51 AM.
03-27-2019 at 11:51 AM.
Quote from HurleyStud :
Thanks for info!

Question regarding your service in Mexico. I've been getting charged every single month for the last year and a half for texts sent/received with my gf who is from Mexico. This only happens when they don't go through as iMessages. I was always under the assumption that I shouldn't be getting charged for texts with a Mexico number but have yet to get a solid answer from sprint.
This might help. My account describes my international roaming feature as:

"Premium Can/Mex up to 10GB $0.00/mo

In addition to all benefits of Sprint Global Roaming, your Premium International Experience includes at no additional charge International Long Distance calling from U.S. to Mexico & Canada, as well as free calling, texting, and high-speed international data while roaming in Canada and Mexico."


That doesn't, specifically, address texts TO Mexico, but, Sprint Worldwide, at 888-226-7212, might be able to answer that question.
Reply
Last edited by romerohiker March 27, 2019 at 12:34 PM.

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Joined Jun 2013
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> bubble2 4,130 Posts
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CubanMissile
03-27-2019 at 11:59 AM.
03-27-2019 at 11:59 AM.
Quote from espionagelfe :
Has anyone experienced deprioritization yet with Sprint? What is it like? Do pages load significantly slower or something? How long did the deprioritzation last and how often does it occur?
personally, I have not noticed any speed difference between SERO and SWAC since I switched mid february.
Reply
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