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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans

532 167 March 20, 2019 at 01:52 PM in Tech & Electronics (7) Sprint
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Last Edited by jupiterman April 6, 2019 at 02:05 PM
+60 Deal Score
195,473 Views
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.

Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprint.com/t5/E...swAdDfoPeA



Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or $50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:

http://www.sprint.com/swacconversion

Plan details

Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.

Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.

Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories

Community Wiki

Last Edited by Schooby April 5, 2019 at 09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprint.com/t5/E...-p/1033393 is the newer, corrected one.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager


----------------------------------------------------------------------------------------------------------------------

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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.

Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.

602 Comments

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Joined Dec 2018
L2: ϾϿ Expert
> bubble2 1,375 Posts
49 Reputation
slickrickshteinbaum
03-27-2019 at 05:00 PM.
03-27-2019 at 05:00 PM.
Quote from chucktang :
yes, we know for sure they are closing all these lines
has michael confirmed this? might not be worth converting to these and holding out on the grandfather plans as long as you can...

this is the letter i was referring to that they sent after 3 billing cycles.

Dear Valued Sprint Customer,



During a recent audit, it was discovered that your account is set up

incorrectly and it is not eligible for Sprint Wireless Advantage Club

(SWAC) program. According to our records, your account is missing

specific information which will allow us to determine eligibility.



Account Number: XXXXXXXXX

Mobile Number(s): XXX-XXX-XXXX, XXX-XXX-XXXX and XXX-XXX-XXX



To avoid service interruption, please reply to this email within 5

business days with the first and last name of your Sprint employee

sponsor so that we can update your account.



Sprint Employee Sponsor Information



Employee Sponsor CID:

Employee's FIRST and LAST Name:



If you do not have an active Sprint employee sponsor, you will need to

convert off of the Advantage Unlimited plan, and move to a different

consumer plan to avoid service interruption, and have 5 days to do this.

Please reply to this email with your instructions in this regard. To

view current consumer plans, please visit http://www.Sprint.com/shop/plan-wall/
Reply
Joined Dec 2005
L5: Journeyman
> bubble2 646 Posts
89 Reputation
qqluck
03-27-2019 at 05:18 PM.
03-27-2019 at 05:18 PM.
I have SERO and currently out of contract. Shall I go get a new phone first from Sprint, then convert?
Reply
Joined Dec 2018
L2: ϾϿ Expert
> bubble2 1,375 Posts
49 Reputation
slickrickshteinbaum
03-27-2019 at 05:27 PM.
03-27-2019 at 05:27 PM.
Quote from qqluck :
I have SERO and currently out of contract. Shall I go get a new phone first from Sprint, then convert?
what will that get you? are there any deals that would make it worth it to do this?
Reply
Joined Jun 2013
L8: Grand Teacher
> bubble2 4,130 Posts
3,468 Reputation
CubanMissile
03-27-2019 at 05:30 PM.
03-27-2019 at 05:30 PM.
Quote from gvc :
Read through the whole thread and haven't seen these questions answered.

My employer offers a $5 monthly Sprint discount per line, BUT SERO accounts were not eligible. Has anyone tried applying an employer-sponsored plan discount to the SWAC account?

Is Hulu usage restricted to the Sprint device, or does the plan provide a free regular Hulu account that I can log into and use in all of my other TVs and devices?
SWAC not eligible for employer sponsored discounts. Only the $5 autopay.
Hulu is not restricted to phone only. I use on Roku and Xbox.
Reply
Joined Jun 2013
L8: Grand Teacher
> bubble2 4,130 Posts
3,468 Reputation
CubanMissile
03-27-2019 at 05:41 PM.
03-27-2019 at 05:41 PM.
Quote from mrstak :
Has anyone gotten any sort of phone deal in conjunction with converting to SWAC? do they even offer phone deals for SWAC?
I have a G7 for $0, a V40 for $20 and a Note 9 for $20 so, yes
Reply
Joined Jun 2013
L8: Grand Teacher
> bubble2 4,130 Posts
3,468 Reputation
CubanMissile
03-27-2019 at 05:44 PM.
03-27-2019 at 05:44 PM.
Quote from nebody00 :
Anybody try upgrading a phone on their SWAC line? Interested in the IphoneX deal at Bestbuy. I can't seem to get it to work.
don't think bestbuy is able to handle swac upgrades. Or sero.
78% sure.
Reply
Joined Jul 2011
L10: Grand Master
> bubble2 15,667 Posts
2,191 Reputation
Pro
desi_babu_2010
03-27-2019 at 05:49 PM.
03-27-2019 at 05:49 PM.
Quote from CubanMissile :
I have a G7 for $0, a V40 for $20 and a Note 9 for $20 so, yes
very nice..

to clarify...v40 for $20 total (as opposed to per month)
Reply

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Joined Dec 2018
L2: ϾϿ Expert
> bubble2 1,375 Posts
49 Reputation
slickrickshteinbaum
03-27-2019 at 05:49 PM.
03-27-2019 at 05:49 PM.
Quote from CubanMissile :
I have a G7 for $0, a V40 for $20 and a Note 9 for $20 so, yes
how did you get a note 9 for $20? where is that deal available in the swac package?
Reply
Joined Jun 2013
L8: Grand Teacher
> bubble2 4,130 Posts
3,468 Reputation
CubanMissile
03-27-2019 at 05:52 PM.
03-27-2019 at 05:52 PM.
Quote from desi_babu_2010 :
very nice..

to clarify...v40 for $20 total (as opposed to per month)

All 3 are 18mo flex leases. (My employer pays for entire bill either way...)
Reply
Joined Jun 2013
L8: Grand Teacher
> bubble2 4,130 Posts
3,468 Reputation
CubanMissile
03-27-2019 at 06:01 PM.
03-27-2019 at 06:01 PM.
Quote from slickrickshteinbaum :
has michael confirmed this? might not be worth converting to these and holding out on the grandfather plans as long as you can...

this is the letter i was referring to that they sent after 3 billing cycles.

Dear Valued Sprint Customer,



During a recent audit, it was discovered that your account is set up

incorrectly and it is not eligible for Sprint Wireless Advantage Club

(SWAC) program. According to our records, your account is missing

specific information which will allow us to determine eligibility.



Account Number: XXXXXXXXX

Mobile Number(s): XXX-XXX-XXXX, XXX-XXX-XXXX and XXX-XXX-XXX



To avoid service interruption, please reply to this email within 5

business days with the first and last name of your Sprint employee

sponsor so that we can update your account.



Sprint Employee Sponsor Information



Employee Sponsor CID:

Employee's FIRST and LAST Name:



If you do not have an active Sprint employee sponsor, you will need to

convert off of the Advantage Unlimited plan, and move to a different

consumer plan to avoid service interruption, and have 5 days to do this.

Please reply to this email with your instructions in this regard. To

view current consumer plans, please visit http://www.Sprint.com/shop/plan-wall/

I'm confused. How could anyone already have 3 billing cycle? This is a one week old thread...
And besides, my sponsor quit sprint years ago. That's how I ended up in sero.
Reply
Joined Dec 2018
L2: ϾϿ Expert
> bubble2 1,375 Posts
49 Reputation
slickrickshteinbaum
03-27-2019 at 06:06 PM.
03-27-2019 at 06:06 PM.
Quote from CubanMissile :
I'm confused. How could anyone already have 3 billing cycle? This is a one week old thread...
And besides, my sponsor quit sprint years ago. That's how I ended up in sero.
those that got converted by sprint in the early batch forced conversion have more billing cycles
Reply
Joined Oct 2009
L3: Novice
> bubble2 193 Posts
98 Reputation
lordinvincible
03-27-2019 at 06:19 PM.
03-27-2019 at 06:19 PM.
Quote from slickrickshteinbaum :
those that got converted by sprint in the early batch forced conversion have more billing cycles
perfect time to say bye bye to Sprint if that happens to me. Right now the only thing keeps me with them is their cheaper rates despite of its shitty network speed. If they pull this trick on me after the conversion, they will see me terminating my two lines with them in a hurry.
Reply
Joined Jun 2006
L3: Novice
> bubble2 108 Posts
10 Reputation
amao
03-27-2019 at 07:06 PM.
03-27-2019 at 07:06 PM.
Quote from romerohiker :
Glad to hear that worked for you. Congratulations!

BTW, if you intend to use the "International Roaming" feature, you'll have to call Sprint and have that feature enabled as it's not done automatically. When I followed up after my SERO plan was converted to SWAC, requesting information on International Roaming, I was sent this information:

"For all your International needs please contact Sprint Worldwide at
888-226-7212 Option 3. They have the most up to date information on
International rates and travel."

Enabling International Roaming was simple and only took a few minutes. It's included with your plan; but, does require this extra step.

silly question, how does international roam work? do i need to pay extra for the minutes I use?
Reply
Joined Nov 2004
Banned Shill
> bubble2 3,497 Posts
1,387 Reputation
phistyle
03-27-2019 at 07:08 PM.
03-27-2019 at 07:08 PM.
Quote from lordinvincible :
perfect time to say bye bye to Sprint if that happens to me. Right now the only thing keeps me with them is their cheaper rates despite of its shitty network speed. If they pull this trick on me after the conversion, they will see me terminating my two lines with them in a hurry.
True that... I would be off of sprint with a quickness if they boot me off the swac plan.
Reply

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Joined Sep 2011
L3: Novice
> bubble2 2,903 Posts
843 Reputation
edog11
03-27-2019 at 07:10 PM.
03-27-2019 at 07:10 PM.
Quote from slickrickshteinbaum :
has michael confirmed this? might not be worth converting to these and holding out on the grandfather plans as long as you can...

this is the letter i was referring to that they sent after 3 billing cycles.

Dear Valued Sprint Customer,



During a recent audit, it was discovered that your account is set up

incorrectly and it is not eligible for Sprint Wireless Advantage Club

(SWAC) program. According to our records, your account is missing

specific information which will allow us to determine eligibility.



Account Number: XXXXXXXXX

Mobile Number(s): XXX-XXX-XXXX, XXX-XXX-XXXX and XXX-XXX-XXX



To avoid service interruption, please reply to this email within 5

business days with the first and last name of your Sprint employee

sponsor so that we can update your account.



Sprint Employee Sponsor Information



Employee Sponsor CID:

Employee's FIRST and LAST Name:



If you do not have an active Sprint employee sponsor, you will need to

convert off of the Advantage Unlimited plan, and move to a different

consumer plan to avoid service interruption, and have 5 days to do this.

Please reply to this email with your instructions in this regard. To

view current consumer plans, please visit http://www.Sprint.com/shop/plan-wall/
Give them old Russ's info, that is how many got into sero.
jk
Reply
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