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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans
March 20, 2019 at
01:52 PM
in
Tech & Electronics
(7)
Sprint
Deal Details
Last Edited by jupiterman April 6, 2019 at 02:05 PM
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.
Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprin
Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or$50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:
http://www.sprint.com/swacconversion
Plan details
Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.
Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.
Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories
Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprin
Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or
http://www.sprint.com/swacconversion
Plan details
Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.
Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.
Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories
Community Wiki
Last Edited by Schooby
April 5, 2019
at
09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprin
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager
----------------------------------------------------------------------------------------------------------------------
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.
Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.
Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager
----------------------------------------------------------------------------------------------------------------------
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.
Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.
Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.
601 Comments
Your comment cannot be blank.
Sign up for a Slickdeals account to remove this ad.
Thank you for contacting Sprint. We received your request to move your
SERO account number xxxxxxxxx to the Advantage Club program.
Upon reviewing the account I am showing that your account does not
qualify to be migrated over to the Advantage Club program. In order to
qualify for migration, the current account type should be SERO. This
account is currently an individual liable account.
If you still wish to move forward with converting the account we are
able to do so, however we would need an active employee to sponsor the
account. If you have an active employee in mind, please provide their
name and we can move forward with the migration.
Please understand that our pricing plans are consistently reviewed to
promote customer satisfaction. If you wish to see what is currently
available for individual liable accounts please feel free to visit us
online at www.sprint.com.
Let us know if you have any further questions by contacting us at one of
the below customer service paths:
You can dial *3 for bill payment and *4 for account usage and balance
questions. These services are free and can be accessed from any Sprint
device.
Call: (800) 927-2199 to speak to a customer service representative.
We appreciate your business with Sprint.
Thank you,
Phillip E.
***********************************
Has this happened to anyone here?
Apparently they converted my account to an individual account in 2017 without informing me and now cannot convert my SERO Premium 500 to SWAC. I still have SERO but they say it's not even though it is. I am very confused.
***********************************
Hello XXXXX
It is account xxxxxxxxx,which has the SERO Premium 500 plan but the
account type is an Individual/Individual and not a swac account.To
convert the account to a swac we would need an active sprint employee
to
sponsor the account.
Thank you,
Phillip E.
***********************************
Hello XXXXX
I understand your frustration.
I took some time to review your account thoroughly and found that back
on 12/24/2017 your corporate ID SERO was removed and converted to an
individual account type. Your account has been this type since then.
We always encourage our customers to review their monthly billings in
order to address any discrepancies at that time.
The SERO type account is an expired account type and is no longer
available to our customers.
At this time, your account would require being sponsored by an active
Sprint employee in order to be placed on a SWAC account.
I apologize for any inconvenience.
Thank you,
Phillip E.
Thank you for contacting Sprint. We received your request to move your
SERO account number xxxxxxxxx to the Advantage Club program.
Upon reviewing the account I am showing that your account does not
qualify to be migrated over to the Advantage Club program. In order to
qualify for migration, the current account type should be SERO. This
account is currently an individual liable account.
If you still wish to move forward with converting the account we are
able to do so, however we would need an active employee to sponsor the
account. If you have an active employee in mind, please provide their
name and we can move forward with the migration.
Please understand that our pricing plans are consistently reviewed to
promote customer satisfaction. If you wish to see what is currently
available for individual liable accounts please feel free to visit us
online at www.sprint.com.
Let us know if you have any further questions by contacting us at one of
the below customer service paths:
You can dial *3 for bill payment and *4 for account usage and balance
questions. These services are free and can be accessed from any Sprint
device.
Call: (800) 927-2199 to speak to a customer service representative.
We appreciate your business with Sprint.
Thank you,
Phillip E.
***********************************
Has this happened to anyone here?
Apparently they converted my account to an individual account in 2017 without informing me and now cannot convert my SERO Premium 500 to SWAC. I still have SERO but they say it's not even though it is. I am very confused.
***********************************
Hello XXXXX
It is account xxxxxxxxx,which has the SERO Premium 500 plan but the
account type is an Individual/Individual and not a swac account.To
convert the account to a swac we would need an active sprint employee
to
sponsor the account.
Thank you,
Phillip E.
***********************************
Hello XXXXX
I understand your frustration.
I took some time to review your account thoroughly and found that back
on 12/24/2017 your corporate ID SERO was removed and converted to an
individual account type. Your account has been this type since then.
We always encourage our customers to review their monthly billings in
order to address any discrepancies at that time.
The SERO type account is an expired account type and is no longer
available to our customers.
At this time, your account would require being sponsored by an active
Sprint employee in order to be placed on a SWAC account.
I apologize for any inconvenience.
Thank you,
Phillip E.
This is the e-mail that they use to correspond with me after I requested SERO to SWAC conversion: [email protected]
they can stop either / both programs.
This but wanted to ask, are you able to sign up with prime on an existing prime plan? Long time prime customer and hate to lose my history/etc by opening a brand new account
Sign up for a Slickdeals account to remove this ad.
Hmmm....what will this mean for our plan......???
Hmmm....what will this mean for our plan......???
This but wanted to ask, are you able to sign up with prime on an existing prime plan? Long time prime customer and hate to lose my history/etc by opening a brand new account
Hmmm....what will this mean for our plan......???
We'll see if we're included in that statement or not.
Sign up for a Slickdeals account to remove this ad.
Please send your 9 digit CID/Employee number of termed employee.
If you do not have it you can contact your HR Dept., they will gladly
provide it to you.
Did the chat and the rep told me they will automatically convert it to a consumer account if they dont receive the employee number. He told me he can create a case with corporate accounts. He told me there is no going back to sero.
Anyone else had this happen?