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expired Posted by novum_bonum • Sep 15, 2019
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expired Posted by novum_bonum • Sep 15, 2019

$250 Visa card when upgrading existing Xfinity mobile line to iPhone 11 & Samsung Galaxy Note 10 - Must go to store

$250

Xfinity
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I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*

Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/
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Community Notes
About the Poster
I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*

Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/

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258 Comments

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Sep 26, 2019
34 Posts
Joined Nov 2017
Sep 26, 2019
longfeewin
Sep 26, 2019
34 Posts
Quote from JasonG6850 :
They can be ordered.
I just went to store and was told no. Device must be in stock at stores
Sep 26, 2019
87 Posts
Joined Jun 2016
Sep 26, 2019
ephemera01
Sep 26, 2019
87 Posts
Quote from Moonwalkr :
I checked mine with a free IMEI checker and says it's unlocked, not sure how accurate that is. I didn't submit any requests because the in-store rep did say that 48 hrs after purchase my phone should unlock automatically.
To check this, simply try putting a different SIM in the phone. It should automatically ask for an Unlock code.
Sep 27, 2019
329 Posts
Joined Feb 2007
Sep 27, 2019
zergie808
Sep 27, 2019
329 Posts
Activated on Wednesday afternoon and xfinityrewardcenter shows pending status today (Friday). woot
Sep 28, 2019
75 Posts
Joined Jun 2019
Sep 28, 2019
Kalbal
Sep 28, 2019
75 Posts
I went to the store today and I was told no gift card for BYOD for existing customer. Current phone needs to be Xfinity Mobile on the account.I thought any phone is eligible.
Last edited by Kalbal September 28, 2019 at 12:22 PM.
Sep 29, 2019
81 Posts
Joined Aug 2007
Sep 29, 2019
shinjiplus
Sep 29, 2019
81 Posts
Quote from longfeewin :
I just went to store and was told no. Device must be in stock at stores
I asked on online chat and they confirmed as long as the order is placed by 9/30 in the store, even if the device is backordered it still counts.
Sep 29, 2019
409 Posts
Joined May 2005
Sep 29, 2019
jayallan01
Sep 29, 2019
409 Posts
Quote from Kalbal :
I went to the store today and I was told no gift card for BYOD for existing customer. Current phone needs to be Xfinity Mobile on the account.I thought any phone is eligible.
They are wrong. That's what I did and we are qualified.
Sep 29, 2019
409 Posts
Joined May 2005
Sep 29, 2019
jayallan01
Sep 29, 2019
409 Posts
Quote from shinjiplus :
I asked on online chat and they confirmed as long as the order is placed by 9/30 in the store, even if the device is backordered it still counts.
I would be nervous because online, it states: If my phone was pre-ordered or backordered, am I still eligible for a prepaid card?No, this offer is only available for qualifying iPhone and Samsung phones in stock in participating Xfinity Retail Stores.

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Sep 29, 2019
81 Posts
Joined Aug 2007
Sep 29, 2019
shinjiplus
Sep 29, 2019
81 Posts
Quote from jayallan01 :
I would be nervous because online, it states: If my phone was pre-ordered or backordered, am I still eligible for a prepaid card?No, this offer is only available for qualifying iPhone and Samsung phones in stock in participating Xfinity Retail Stores.
Haha yeah I'm def nervous
Sep 30, 2019
44 Posts
Joined Jan 2011
Sep 30, 2019
siliconvalley
Sep 30, 2019
44 Posts
BYOD customer who ordered a 128 gb phone on Sept. 22, received and activated it on Sept. 26 and today on Sept. 30 shows that I have a gift card pending.
Sep 30, 2019
7 Posts
Joined Dec 2014
Sep 30, 2019
rambabuch
Sep 30, 2019
7 Posts
Today I ordered Iphone 11 RED ( ships Home on October 9) BYOD customer. I was told all BYOD customers are eligible for the offer. Even if the device is not available in store, They can order and it is eligible for $250 Visa card. Hope this helps for someone. Xfinity store near my home is new store and they said it is not eligible. Store at my work says it works and ordered. Online Reps different one's are saying different things. So please do your own research and what Reps are says is not completely true some times.
Sep 30, 2019
87 Posts
Joined Jun 2016
Sep 30, 2019
ephemera01
Sep 30, 2019
87 Posts
To those who have their reward status as Pending Fulfillment Eligibility, any idea when they will actually ship?
Sep 30, 2019
52 Posts
Joined Mar 2005
Sep 30, 2019
leeormorris
Sep 30, 2019
52 Posts
Hello , I am existing customer with 2 payments left on my iPhone X - would like to get an 11 Pro Max in store with existing inventory and get the $250 per paid card. I am being told its not possible with an upgrade where you keep the phone. Only if I turn in the old phone. I guess I could do a new line and then port my number over once its all paid and no payments are left. Would like to keep my old phone. Has anyone been able to do what Im describing and if so how ?
Sep 30, 2019
1,089 Posts
Joined May 2010
Sep 30, 2019
Moonwalkr
Sep 30, 2019
1,089 Posts
Quote from ephemera01 :
To those who have their reward status as Pending Fulfillment Eligibility, any idea when they will actually ship?
The 3 cards I've gotten in the past took around 16 weeks.

Quote from leeormorris :
Hello , I am existing customer with 2 payments left on my iPhone X - would like to get an 11 Pro Max in store with existing inventory and get the $250 per paid card. I am being told its not possible with an upgrade where you keep the phone. Only if I turn in the old phone. I guess I could do a new line and then port my number over once its all paid and no payments are left. Would like to keep my old phone. Has anyone been able to do what Im describing and if so how ?
If you have 2 payments left I would just pay off the balance and then you own the phone.
Sep 30, 2019
52 Posts
Joined Mar 2005
Sep 30, 2019
leeormorris
Sep 30, 2019
52 Posts
Quote from Moonwalkr :
The 3 cards I've gotten in the past took around 16 weeks.



If you have 2 payments left I would just pay off the balance and then you own the phone.
Gotta but they are saying that wouldn't qualify for the 250 prepaid card promo

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Sep 30, 2019
1,089 Posts
Joined May 2010
Sep 30, 2019
Moonwalkr
Sep 30, 2019
1,089 Posts
Quote from leeormorris :
Gotta but they are saying that wouldn't qualify for the 250 prepaid card promo
My son's phone was paid off last year and he just upgraded to the new iphone and got the $250 pending fulfilment. They never asked for his old phone.

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