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expired Posted by novum_bonum • Sep 15, 2019
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expired Posted by novum_bonum • Sep 15, 2019

$250 Visa card when upgrading existing Xfinity mobile line to iPhone 11 & Samsung Galaxy Note 10 - Must go to store

$250

Xfinity
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I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*

Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/
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About the Poster
I'm starting a new thread since the existing one is for new line or port in.

I called Xfinity mobile customer care to ask if they are offering any promotion to existing customers to upgrade to latest iPhone 11 phones and I was informed, in no uncertain terms , that I'm eligible for $250 Visa card if I were to buy a new iPhone 11 (Max or otherwise). He even read some written promotion to confirm when I told him I was suspicious of that offer. I even pointed out their website states that a new line or a port in is required... but I was informed that is not required.

The only requirement is I will have to buy the phone at a local Xfinity store.

Recommended: Place your order for the new iPhones on or after September 20th, 2019 *IN STORE ONLY*

Try your luck at your local store. YMMV.

https://www.xfinity.com/mobile/su...ung-galaxy

https://www.xfinity.com/mobile/

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258 Comments

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Oct 20, 2019
1,424 Posts
Joined Feb 2009
Oct 20, 2019
utcung
Oct 20, 2019
1,424 Posts
I think this answer much be somewhere in this post, but don't know which page it will be.. anyways, I wonder if I can port in a number, get a new iPhone, use that iPhone for another Xfinity existing number, and the port number on the older iPhone? Basically, I"m trying to upgrade my iPhone and give my current iPhone to my daughter.. TIA
Oct 24, 2019
340 Posts
Joined Aug 2012
Oct 24, 2019
ssarava9
Oct 24, 2019
340 Posts
Can anyone confirm whether the iphone can be unlocked after 48 hours if its bought out fully, i want to order two phone today but interested only on unlocked, please help
Oct 25, 2019
1,257 Posts
Joined Nov 2007
Oct 25, 2019
brestbry
Oct 25, 2019
1,257 Posts
Quote from ssarava9 :
Can anyone confirm whether the iphone can be unlocked after 48 hours if its bought out fully, i want to order two phone today but interested only on unlocked, please help
You need to also complete 1 full billing/payment cycle. Then you can request an unlock:

https://www.xfinity.com/support/a...ile-device
Oct 25, 2019
1,257 Posts
Joined Nov 2007
Oct 25, 2019
brestbry
Oct 25, 2019
1,257 Posts
Does anyone know if the newly upgraded/purchased iPhone needs to remain active/on for the full 90 days, or can I use the SIM in another device, to fulfill the rebate terms? Is the 90 days tied to the phone itself or just as long as the line is not canceled before 90 days?
Oct 29, 2019
591 Posts
Joined Nov 2006
Oct 29, 2019
frannyjunk
Oct 29, 2019
591 Posts
Darn it, promotion appears to be over. I was going get in on the deal in November (for a birthday present), but the iPhone XR no longer have the $250 Visa card promotion. $350 after the Visa card would have been a great deal.

Anyone have a suggestion for a similar deal? Visible?
Oct 29, 2019
701 Posts
Joined Dec 2006
Oct 29, 2019
xtermination
Oct 29, 2019
701 Posts
Can someone tell me how long it took to get the unlock after the submission was done ?
Nov 1, 2019
2 Posts
Joined Dec 2017
Nov 1, 2019
neerajkr
Nov 1, 2019
2 Posts
I upgraded my 2 existing lines. Previous phone were not xfinity bought phones. I ordered in store on 9/17 and received both phone by fedex and activated them on 10/17 but still don't the rebate updates XfinityRewardCenter . Any advice what i can do ?
Thanks in advance.

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Nov 3, 2019
117 Posts
Joined Jun 2012
Nov 3, 2019
kenpal
Nov 3, 2019
117 Posts
Quote from neerajkr :
I upgraded my 2 existing lines. Previous phone were not xfinity bought phones. I ordered in store on 9/17 and received both phone by fedex and activated them on 10/17 but still don't the rebate updates XfinityRewardCenter . Any advice what i can do ?
Thanks in advance.
I think the phone was supposed to be activated in-store before 9/30/2019. All you can do is hope that the rebate will show as pending. Customer service is useless too regarding this deal.
Nov 24, 2019
1,257 Posts
Joined Nov 2007
Nov 24, 2019
brestbry
Nov 24, 2019
1,257 Posts
Quote from xtermination :
Can someone tell me how long it took to get the unlock after the submission was done ?
I submitted via chat on a Friday and it took just over 72 hours to get the unlock email from them.
Dec 7, 2019
1,089 Posts
Joined May 2010
Dec 7, 2019
Moonwalkr
Dec 7, 2019
1,089 Posts
I called the unlock phone # on their site and it was unlocked right away. By the way just got notification my $250 gc is on its way.
Dec 19, 2019
1,257 Posts
Joined Nov 2007
Dec 19, 2019
brestbry
Dec 19, 2019
1,257 Posts
Quote from Moonwalkr :
I called the unlock phone # on their site and it was unlocked right away. By the way just got notification my $250 gc is on its way.
Surprised you are getting yours so quickly. Has it even been 90 days?

Hmm, I just checked xfinity reward center and now I don't see anything regarding this promotion. It was there before. Anyone else not seeing it anymore?
Dec 19, 2019
1,089 Posts
Joined May 2010
Dec 19, 2019
Moonwalkr
Dec 19, 2019
1,089 Posts
Quote from bryanus :
Surprised you are getting yours so quickly. Has it even been 90 days?

Hmm, I just checked xfinity reward center and now I don't see anything regarding this promotion. It was there before. Anyone else not seeing it anymore?
I guess tomorrow will be 90 days. This is what my rebate status says:
Dec 19, 2019
1,257 Posts
Joined Nov 2007
Dec 19, 2019
brestbry
Dec 19, 2019
1,257 Posts
Quote from Moonwalkr :
I guess tomorrow will be 90 days. This is what my rebate status says:
Thanks. I ordered/activated the same day, was in pending fulfillment status, but now that entire line regarding the promotion is missing from my status dashboard!
Dec 19, 2019
1,089 Posts
Joined May 2010
Dec 19, 2019
Moonwalkr
Dec 19, 2019
1,089 Posts
Quote from bryanus :
Thanks. I ordered/activated the same day, was in pending fulfillment status, but now that entire line regarding the promotion is missing from my status dashboard!
Hopefully that's just a glitch. You should call and check.

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Dec 24, 2019
2,420 Posts
Joined Jul 2003
Dec 24, 2019
kaabob
Dec 24, 2019
2,420 Posts
Quote from bryanus :
Surprised you are getting yours so quickly. Has it even been 90 days?

Hmm, I just checked xfinity reward center and now I don't see anything regarding this promotion. It was there before. Anyone else not seeing it anymore?
I had two rebates ongoing in October: 7/30 for $100 BYOD + new line + activation, and 09/23 for $250 rebate iPhone 11. I received a $250 rebate 11/07, and now 09/23 order doesn't even show on the rebate tracker website. Called Xfinity Mobile # (888) 936-4968 and said "rebate". Otherwise redemption center # 800-526-3268

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