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expiredffly45 posted Nov 1, 2019 12:33 PM

Costco Warehouse: Purchase iPhone 11/XR/XS (TMO) + Trade-In + New Line & Get

Up to $580 Back

via One Time Bill Credit/Prepaid Cardat Costco Wholesale
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45

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Nov 13, 2019 11:27 PM
51 Comments
Joined Mar 2013
dealguy9999Nov 13, 2019 11:27 PM
51 Comments
Quote from Marathi :
Folks, after they receive it, it takes at least 1 week for them to open it and inspect it so calm down and chill...lol
my trade in was received last week and it was sitting in process.
there was an issue with the device number so they are saying they assessed the value at warehouse to be lower than i have been given at costco.. during the purchase..

call tmobile and check with them.. if its been sitting more than a week and no account credit received.

the rep's can see the phone and the phone condition in their systems etc once recd in york PA address.(warehouse).

so it might take 2-3 days to resolve the issue in my case.
Last edited by dealguy9999 November 13, 2019 at 04:44 PM.
Nov 13, 2019 11:52 PM
1.9K Comments
Joined Nov 2015
rattlingabhiNov 13, 2019 11:52 PM
1.9K Comments
Every Costco within the 40 mile radius is out of iPhones 11 pro and maxes for the last 2 weeks. Why do they run such promo with limited stock ?
Nov 14, 2019 12:03 AM
401 Comments
Joined Sep 2017
PasonTrilliumNov 14, 2019 12:03 AM
401 Comments
Quote from qzhyp :
CONFUSING COSTCO REP

So I went in yesterday for this deal. The rep tells me I don't need to add a line as my line is upgrade eligible. BUT he said, if I add a line I'd qualify for some extra $125 promo that they don't normally allow but he'd try double dipping. I replied I don't want extra line if i don't have to. I get all the paperwork from the OP's thread.

At first I start to panic as it says Accepted offer value $131 for my IPhone 8 64GB I plan to send it to them. Then I realized they did same thing for an IPhone during Samsung S10e where I received $40 but received it on the bill and rest of the amount on a gift card. I filled out the rebate and its says pending which is probably because they haven't received my phone yet, which I still haven't mailed.

I called T-Mobile promotions dept and the lady said the COSTCO promo says add a line and she doesn't see extra line added. She also said my offer might get rejected but told me to wait and call again until my offer shows and rebate tracking number shows up on their end which it didn't because rep said I just filed yesterday.

I am so confused on whether I should proceed further or just return the phone and play it safe. Don't want to get screwed by only getting $131 for my IPhone 8.

I called Costco and luckily it was the same guy singing a different tune that it depends on what model, memory size and condition the phone is and its not a guarantee of $580 but rebate form clearly says "All variants and sizes" accepted. Sorry for a lengthy post. Hoping someone could chime in
The Costco rep you dealt with is either on his first week at the job or on drugs.
Would love to know which location you went to
Nov 14, 2019 12:07 AM
1.4K Comments
Joined Oct 2009
qzhypNov 14, 2019 12:07 AM
1.4K Comments
Quote from PasonTrillium :
The Costco rep you dealt with is either on his first week at the job or on drugs.
Would love to know which location you went to
I found out today he is the manager
Nov 14, 2019 12:12 AM
3.2K Comments
Joined May 2008
calisoldier83Nov 14, 2019 12:12 AM
3.2K Comments
Quote from dealguy9999 :
my trade in was received last week and it was sitting in process.
there was an issue with the device number so they are saying they assessed the value at warehouse to be lower than i have been given at costco.. during the purchase..

call tmobile at * 1-800-937-8997 and check with them.. if its been sitting more than a week and no account credit received.

the rep's can see the phone and the phone condition in their systems etc once recd in york PA address.(warehouse).

so it might take 2-3 days to resolve the issue in my case.
Thanks I had the same issue. I noticed they credited one of my devices even though it was sent it in a few days after one that was not processed yet. They had to accept an adjustment on the trade in value, but it sounds resolved.
Nov 14, 2019 12:18 AM
130 Comments
Joined Oct 2013
xesiumDealsNov 14, 2019 12:18 AM
130 Comments
what's the trade-in value for 6s?
Nov 14, 2019 12:25 AM
525 Comments
Joined Nov 2016
dmart9Nov 14, 2019 12:25 AM
525 Comments
Quote from dealguy9999 :
my trade in was received last week and it was sitting in process.
there was an issue with the device number so they are saying they assessed the value at warehouse to be lower than i have been given at costco.. during the purchase..

call tmobile at * 1-800-937-8997 and check with them.. if its been sitting more than a week and no account credit received.

the rep's can see the phone and the phone condition in their systems etc once recd in york PA address.(warehouse).

so it might take 2-3 days to resolve the issue in my case.
Quote from calisoldier83 :
Thanks I had the same issue. I noticed they credited one of my devices even though it was sent it in a few days after one that was not processed yet. They had to accept an adjustment on the trade in value, but it sounds resolved.
I am in this same boat right now.

I sent in 4 devices at the same time. Tracking info says they were all received at the same time/day. I only received credit for 3 devices last Thursday. The T-Mo rep says he does see the receipt of delivery and scanned in, but cant see any other activity for the 4th device.

I am sitting in limbo still waiting for them to process forward with the 4th device. It's been 6 days now since the others were processed.

The T-Mo rep said it could take up to 3 months, but assured me they would take care of it if nothing further happens... I don't want to wait for that to happen as I want my gift cards sooner.

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Nov 14, 2019 12:39 AM
3.2K Comments
Joined May 2008
calisoldier83Nov 14, 2019 12:39 AM
3.2K Comments
Quote from dmart9 :
I am in this same boat right now.

I sent in 4 devices at the same time. Tracking info says they were all received at the same time/day. I only received credit for 3 devices last Thursday. The T-Mo rep says he does see the receipt of delivery and scanned in, but cant see any other activity for the 4th device.

I am sitting in limbo still waiting for them to process forward with the 4th device. It's been 6 days now since the others were processed.

The T-Mo rep said it could take up to 3 months, but assured me they would take care of it if nothing further happens... I don't want to wait for that to happen as I want my gift cards sooner.
I'd call in again especially if you got someone offshore. I hung up on the first person I was talking then called back and got someone from Colorado who was helpful.
Nov 14, 2019 12:46 AM
51 Comments
Joined Mar 2013
dealguy9999Nov 14, 2019 12:46 AM
51 Comments
Quote from calisoldier83 :
I'd call in again especially if you got someone offshore. I hung up on the first person I was talking then called back and got someone from Colorado who was helpful.
call from random number not ur tmo number.. i use google voice so it wont identify my caller id.. as otherwise it picks up your local tmo cust service team n they have no clue about all this confused process.
Nov 14, 2019 2:32 AM
168 Comments
Joined Feb 2017
dealspalNov 14, 2019 2:32 AM
168 Comments
Quote from achilles_xboxmode :
You dont activate anything on ATT. You just get an ATT number, acc and Pin. You can buy this on ebay, like I did. I have a couple more if you want. PM me.

When u go to boost, tell them this is ur ATT number and u wanna port in for the 25$ iphone 6s deal. They'll ask u the ATT phone number, acc and pin. You give the details of the port in number you purchased from Ebay. They'll port in that number to boost. Simple!
Sent PM.
Nov 14, 2019 2:45 AM
53 Comments
Joined Mar 2009
sunmountainNov 14, 2019 2:45 AM
53 Comments
I learned it pretty late and I went to Costco today and they told me they are out of iphone 11. They told me to check tomorrow (8/14). Do they restock every morning? Thanks.
Nov 14, 2019 2:50 AM
486 Comments
Joined Aug 2013
CrispyDangNov 14, 2019 2:50 AM
486 Comments
New account with 2 new lines opened 11-2 and rebate for those submitted 11-6. Two additional lines opened 11-6 and rebates for those submitted 11-7. All trade in devices dropped off at USPS on 11-8. All delivered on 11-11. Two trade-in credits of $31 each have been credited as of today to my account--both for the newer lines whose rebates I submitted 11-7. I did receive an e-mail each alerting me of the trade in credits being issued. The rebates submitted 11-6 have not yet been credited/no updates from Tmobile pertaining to those.
Nov 14, 2019 2:54 AM
486 Comments
Joined Aug 2013
CrispyDangNov 14, 2019 2:54 AM
486 Comments
Quote from sunmountain :
I learned it pretty late and I went to Costco today and they told me they are out of iphone 11. They told me to check tomorrow (8/14). Do they restock every morning? Thanks.
If only it were still August!

I don't know if they restock every morning but the biggest/most popular Costco in my area received a shipment the morning I came in for two devices. They had over 50 iphone 11s that morning. I would check around the other Costcos - the costco online chat can help you check stock or you can try calling the Costco before you go.
Nov 14, 2019 3:01 AM
143 Comments
Joined Nov 2011
greentea23Nov 14, 2019 3:01 AM
143 Comments
got a 11 pro at costco today but had few questions,
1. the rep said I need to stay with t-mobile for 6 months, otherwise they would ask the rebate back. all the people here said 3 months, so is it 3 or 6 months I need to stay with t-mobile to keep the rebate?
2. now all the sim cards are inside the phone in the box, does that mean there is no way I can sell the phone sealed in the box? and the rep said I need to activate the phone and the sim card, if I don't I might lost the promotion.

so how can I use the sim on my spare phone and sell the iphone 11 as NEW?

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Nov 14, 2019 3:04 AM
2.5K Comments
Joined Jul 2005
accountedNov 14, 2019 3:04 AM
2.5K Comments
Quote from xesiumDeals :
what's the trade-in value for 6s?
$31.
I just received credit today $31; they received my 6s on Saturday, 11/09

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