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expiredffly45 posted Nov 1, 2019 12:33 PM

Costco Warehouse: Purchase iPhone 11/XR/XS (TMO) + Trade-In + New Line & Get

Up to $580 Back

via One Time Bill Credit/Prepaid Cardat Costco Wholesale
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45

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4.1K Comments

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Nov 15, 2019 2:53 PM
18.9K Comments
Joined Sep 2003
chaossNov 15, 2019 2:53 PM
18.9K Comments
Quote from geedeen :
There are no stocks of iPhone 11 in any of the nearby Costco warehouses. The customer care and the wireless reps are not very helpful in providing if it'll be restocked. Any other way to find out if it'll be restocked or when it'll be restocked?
live chat with Costco.
Reps know people are cancelling so If you seem eager, they will sometimes lie because they know you will cancel sooner than they want.
Nov 15, 2019 2:56 PM
6 Comments
Joined Jan 2013
geedeenNov 15, 2019 2:56 PM
6 Comments
Quote from chaoss :
live chat with Costco.
Reps know people are cancelling so If you seem eager, they will sometimes lie because they know you will cancel sooner than they want.
Checked with live chat. They didn't know the date when it'll be restocked Confused
Nov 15, 2019 2:57 PM
18.9K Comments
Joined Sep 2003
chaossNov 15, 2019 2:57 PM
18.9K Comments
Quote from stingygrrl :
So if a better deal comes around for BF, how do I undo this? I haven't sent my trade in yet. Call tmobile to cancel the line and then return the phone to costco?

We are eligible for like 12 lines based on the credit check, so do we just go back to costco and start all over with another line? Is this how it was done in previous years?
why would you do that?
Seriously, these are good deals and returning a whole thing like this just makes it worse for everyone.


You mentioned you are eligible for 12 lines, is this a brand new account or just have been adding lines? If it's a new line and you cancel and try to sign up again with the same SS, you will not be able to.
If you return the phones and cancel the line(s) that you added in order to do a 'Black Friday' deal, this will not work because one of the terms is that you have to reactivate lines that were canceled within the past 90 days.

You would have to set up a whole brand new account.


Someone in the thread canceled a complete account and then tried to open up a new account at costco and the rep saw this and said he wasn't able to open up a new account until 6 months had passed.
Nov 15, 2019 2:58 PM
18.9K Comments
Joined Sep 2003
chaossNov 15, 2019 2:58 PM
18.9K Comments
Quote from geedeen :
Checked with live chat. They didn't know the date when it'll be restocked Confused
correct, they won't know. They can just see what stock is available.
It's people who are opening brand new accounts with 4 iPhone 11's and cancelling the complete account that are buying up all the stock.
Nov 15, 2019 3:11 PM
896 Comments
Joined Oct 2012
dmk1974Nov 15, 2019 3:11 PM
896 Comments
So I just chatted with a T-Mobile "Expert" asking if the iPhone deals are only for newer plans and she said it's not. I have SimpleChoice. Per these threads, is she wrong or did they by chance change it for the current deal?
Nov 15, 2019 3:14 PM
552 Comments
Joined Jan 2013
Steve_TogoNov 15, 2019 3:14 PM
552 Comments
Quote from dmk1974 :
So I just chatted with a T-Mobile "Expert" asking if the iPhone deals are only for newer plans and she said it's not. I have SimpleChoice. Per these threads, is she wrong or did they by chance change it for the current deal?
I just called Costco and they said it is only for the new plans and legacy is excluded.
Nov 15, 2019 3:16 PM
36 Comments
Joined Nov 2014
toniyaoNov 15, 2019 3:16 PM
36 Comments
Quote from dmk1974 :
So I just chatted with a T-Mobile "Expert" asking if the iPhone deals are only for newer plans and she said it's not. I have SimpleChoice. Per these threads, is she wrong or did they by chance change it for the current deal?
I also talked to a rep in Costco, he said as long as it is unlimited, it is eligible. I also have simple choice plan with unlimited data, so he said it is eligible.

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Nov 15, 2019 3:17 PM
552 Comments
Joined Jan 2013
Steve_TogoNov 15, 2019 3:17 PM
552 Comments
Quote from toniyao :
I also talked to a rep in Costco, he said as long as it is unlimited, it is eligible. I also have simple choice plan with unlimited data, so he said it is eligible.
Its unlimited lte not the 4 gb lte then unlimited 2 g.
Nov 15, 2019 3:17 PM
896 Comments
Joined Oct 2012
dmk1974Nov 15, 2019 3:17 PM
896 Comments
Quote from toniyao :
I also talked to a rep in Costco, he said as long as it is unlimited, it is eligible. I also have simple choice plan with unlimited data, so he said it is eligible.
Interesting. Yeah, my SimpleChoice family plan is the one that was 10gb/mo and then all of the lines upgraded to Unlimited for free earlier this year. Maybe it will work then! Smilie
Nov 15, 2019 3:21 PM
36 Comments
Joined Nov 2014
toniyaoNov 15, 2019 3:21 PM
36 Comments
Quote from dmk1974 :
Interesting. Yeah, my SimpleChoice family plan is the one that was 10gb/mo and then all of the lines upgraded to Unlimited for free earlier this year. Maybe it will work then! Smilie
right, I had similar originally 6gb/mo and then all of the 4 lines were upgraded to unlimited. I even had the Costco rep to look into my account to ensure it is eligible and he confirmed yes. the issue is there is no stock for iPhone 11...
Nov 15, 2019 3:25 PM
40 Comments
Joined Jun 2010
dealsnerdNov 15, 2019 3:25 PM
40 Comments
It says rebates in MasterCard and only valid for 6 months. For multiple lines, how do we use all this in 6 months?
Nov 15, 2019 3:27 PM
1.2K Comments
Joined May 2006
stingygrrlNov 15, 2019 3:27 PM
1.2K Comments
Quote from chaoss :
why would you do that?
Seriously, these are good deals and returning a whole thing like this just makes it worse for everyone.


You mentioned you are eligible for 12 lines, is this a brand new account or just have been adding lines? If it's a new line and you cancel and try to sign up again with the same SS, you will not be able to.
If you return the phones and cancel the line(s) that you added in order to do a 'Black Friday' deal, this will not work because one of the terms is that you have to reactivate lines that were canceled within the past 90 days.

You would have to set up a whole brand new account.


Someone in the thread canceled a complete account and then tried to open up a new account at costco and the rep saw this and said he wasn't able to open up a new account until 6 months had passed.
my spouse has the main account. I was line 2.
I'm not opening a new account. I guess I'll mail in the trade

thx for the walk thru
Nov 15, 2019 3:28 PM
1.2K Comments
Joined May 2006
stingygrrlNov 15, 2019 3:28 PM
1.2K Comments
Quote from dealsnerd :
It says rebates in MasterCard and only valid for 6 months. For multiple lines, how do we use all this in 6 months?
search this thread for venmo
Nov 15, 2019 3:29 PM
598 Comments
Joined Aug 2014
LGNFNov 15, 2019 3:29 PM
598 Comments
For those of you of say Simple Choice is eligible after talking to Wireless Advocate reps at Costco or the T-Mo "Experts"...

If your rebate got denied, it's simply because the plan is not listed on the promo sheet. I only trust directly where the source is.

I also talked (one email, two phone calls) to T-Mo experts about my rebate. Guess what, three people gave me three distinctly different answers.

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Nov 15, 2019 3:31 PM
598 Comments
Joined Aug 2014
LGNFNov 15, 2019 3:31 PM
598 Comments
Quote from newbie101 :
I ask tmobile-help on twitter, here is what they replied:

I hope all is well and thanks for reaching out to T-Force.
congrats on your new service with T-Mobile!
That's a great question about your first bill, and I'd love to help provide some clarification.
T-Mobile does use a Bill Current billing system. Bill Current billing pulls postpaid customer's payments forward one month, helping to reduce bad debt by moving up the payment received date by 30 days. The first bill cycle will close within 1 - 4 days of activation, so this is why you received the bill just a few days after activation, to cover the next month.
Please let me know if this makes sense, and if you have any account specific questions, you can verify your account below. ^VinnyFrancisco..

2nd message:
Id be happy to continue clarification. Any Post Paid account activated on or after May 20, 2012 are Bill Current. And you are correct, this is much like Pre Paid, in terms of paying upfront. All wireless companies practice this, again to prevent bad debt.

You can see on page 2 of your bill, you actually paid for Nov 10th-Dec 9th. Our billing system will forgive the prorated monthly reoccurring charges charges, associated taxes, and regulatory fee for the 1-4 days of the first bill cycle. This is why page 2 says Nov 10 - Dec 09. You actually did not pay for Nov 07, 2019 - Nov 09, 2019 as again, our system forgives those first few days. ^VinnyFrancisco
Not the case with my Sprint bill.

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