See last image in attachment. https://membershipwirel
1. Eligibility:
1. New and existing customers
2. Activate a new line of qualifying service
3. Eligible plans include:
- Essentials,
- Magenta, Magenta Plus,
- Magenta Unlimited 55, Magenta Plus Unlimited 55,
- Magenta Militeary, Magenta Plus Military,
- Magenta First Responder, Magenta Plus First Responder,
- One and One Plus
4. Trade-in of a paid-off, qualifying iPhone:
- See eligible Trrade-in devices list beelow
- Member Must ensure the device is traded in wiithin 30 days of purcahase date
- Member must ensure the device powers up, works, and does not have a broken or cracked screen and has NO water damage. Finde my iPhhoone must be turned off.
- Customer Must Complete the return of their trade-in device to qualify through the T-Mobile / Assurant trade in porcess.
2. How to Redeem Your Offer
1. To receive this offer, you must buy a new Apple iPHone 11, 11 Pro, 11 Pro Max, XR, XS, XS Max and use the device on your new line of T-Mobile service.
2. Trade-in an eligible device.
3. Go to http://www.T-Mobile.com/Promotions within 30 days from date of device purchase.
4. Enter all required fields AND:
- Promo Code: COSTCO2019APPLETRADE
- IMEI of purchased device (Please dial *#06# from your handset to obtain)
5. Upload a copy of your purchase receipt (for Costco Warehouse customers)
6. Upload an image of your device box IMEI.
3. Post Costco Trip
- Trade in old iPhone within 30 days of the purchase
- Submit online the rebate within 30 days of the purchase
- (Optional) sign up Advantage Program within 30 days of the new line activation. Read below. Other discount programs may also be available for you.
4. Pictures in Wiki Attachment
Fig 1: iPhone 11 models that Costco carrier. Check through online Live Chat to see if your local Costco have certain model in stock
Fig 2 & 3: The promotion term conditions. You shall receive an identical copy from your Costco. If you didn't get it, something wrong. Show this picture to the Wireless rep.
Fig 4: Costco's T-Mobile AD. It highlights(1) Essentials charge additional Tax&Fee while Magenta or higher does not; (2) Autopay give $5 discount; (3) No activation fee when add line at Costco
Fig 5: Trade-in checklist. It works together with Fig 8. You should receive this paper and Fig 8 from Costco as well.
FIg 6. T-Mobile Unlock policy. This is also part of a Customer acknowledge page that you will receive from Costco.
Fig 7. T-Mobile Advantage Program that you may qualify depending on your employer.
Fig 8. Trade-in Receipt and Prepaid shipping label. You should receive this from Costco
Do make sure you receive Fig 2, 3, 5, 6, and 8 before you leave Costco.
FAQ
1. Locked Device Trading in
- Network locked phones (e.g. locked to AT&T, T-Mobile, Verizon etc) are OK for trade-in.
- iCloud locked or blacklisted phones are NOT OK for trade-in.
- Cracked screen or water damaged phones are NOT OK for trade-in (as per their terms and conditions).
2. Check local stock
- Call local store
- Costco online live chat. (https://customerservice
.costco.co...ha t_launch).
3. People w/flexpay:
https://slickdeals.net/forums/showpost.php?p=
4. Limit to how many times I may take advantage of this offer
4 Lines per account
5. Free Apple TV+
FREE 1 year Apple TV+ on new Apple device purchases after September 10, 2019. You have to activate the free subscription on the new device.
6. Additional incentive/discount after you join T-Mobile
- Advantage Program: You may qualify $25 Advantage Reward Card due to your employer thanks to T-Mobile Advantage Program (https://support.t-mobile.com/docs/DOC-4791).
- Matched employer discount: If your previous carrier offer employer discount, T-mobile may match that discount (https://www.t-mobile.com/offers/discount-program, bill of previous carrier is required). Unfortunately, my previous carrier is H2O who does not give employer discount.
- Business Family Discount (BFD): If you happen to have a business line paid by your empolyer, you may qualify more generous business family discount (https://support.t-mobile.com/docs/DOC-21923).
7. Rebate Status Check
1. Pending - when you submit online
2. Received- when device is received (3-5 days after #1)
3. Approved- when rebate approved (@30 days)
4. Sent - when rebate card is sent
5. Redeem- card is ready to use (1 day after #4)
6. Bank transfer - 3 days (if you initiated). Only bank A/C and routing number needed.
Finally - Extremely smooth transaction with about 35-40 days.
Rough Math
Example 1: Single line w/ used 6s+port in
Assume iPhone 6s trade in and port in your number that has a current monthly rate of $30/month, Further assume you only have a single line
you essentially will spend net $170 and gave up (trade in) that iPhone 6s, but get an iPhone 11 after three months at T-Mobile (Magenta, $70/month). More line will result in better saving. Detailed calculation is elaborated in this post:
https://slickdeals.net/forums/showpost.php?p=
Example 2: Buy and sell
$ 560 - 4 used Iphones 6s ($140) from Amazon
$ 420 - 3 Months of Magenta Plan for 4 lines ($140 w/ 3rd line free)
$2750 - 4 Iphones 11 64 GB inc tax ($687.5. $630 if no tax)
______
$3730 Out of pocket (Sum above)
-2320 Rebates ($580x4)
-2000 Sell 4 Iphones 11, 3 months later ($500 after seller fee)
= $ 590 Profit
$80 Iphone 6S from TotalWireless https://shop.totalwirel
Unlocking Info:
1. In order to be eligible, the IMEI must have usage by the mobile number requesting the unlock code and the account must have a minimum of two monthly service payments since first use of requested device.
2. In order to be eligible, the device must show at least one day of usage 40 days or more prior to the date of this request. Please submit a new request after this requirement has been met.
_________________________________________________
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Top Comments
READ
Most of the questions asked here are either in the promotion posting, or are just stupid. Read before posting.
The document tells you which items will be accepted for trade. You can NOT do a IP6, or SE, or Samsung, etc.
It really does not matter how much they give you for the trade. The total rebate you will get will total $580.
Yes, this promotion is for people adding T-Mobile new lines. Duh! Think!
Simple math tells you that trading in an XS or XR is probably not going to make sense in most cases. So, if then don't. Duh!
Nobody has asked yet, but yes the phone must be paid for. And yes it must work. And yes it must not be broken. Duh!
And yes, you must have a Costco card to pay for the phone.
How much does ___ cost at Costco? Easy - go to the website. Prices are listed.
iPhone XS through Apple gets you $500
iPhone 8 through this Costco deal gets you $580
iPhone XS through this Costco deal gets you $580
4,127 Comments
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call T-Mo, they have a tool that they can look at the trade-in screen shots and inspection. if so, they will ask you verbally to accept the new offer amount.
this happened to me also. it took me 3 different calls to get a knowledgeable rep to tell me this and resolve it.
call T-Mo, they have a tool that they can look at the trade-in screen shots and inspection. if so, they will ask you verbally to accept the new offer amount.
this happened to me also. it took me 3 different calls to get a knowledgeable rep to tell me this and resolve it.
BTW, if you don't respond to their email and accept the new offer amount, it will be auto- accepted anyway, but of course there will be some delay in this process so better to accept it ASAP !
call T-Mo, they have a tool that they can look at the trade-in screen shots and inspection. if so, they will ask you verbally to accept the new offer amount.
this happened to me also. it took me 3 different calls to get a knowledgeable rep to tell me this and resolve it.
I cannot summit the rebate online because system said the imei number of the purchased phone is not valid. I bought a 11 pro black yesterday at costco.
The Tmobile rep at 877-470-3619 told me that a lot people are having this tech issue, she suggest i keep trying until there tech department fix it. She also suggest i should mail in the trade-in phone asap.
After bombarding wireless advocates twitter and any associated email I could find, I finally got a customer support number (1-888-369-5931). None of their sites or social media have a number or email of course. I explained the situation to the rep on the phone and they absolutely agreed that I was correct, but that could not handle the return over the phone/email. I would have to go to the kiosk to process the return. They suggested either trying another Costco or going to the same Costco and then having the rep call the 888 number and have them explain it to the rep over the phone.
Part of me wants to go to the same rep and rub it in their face. Part of me wants to just go to another Costco that will probably process the return no problem. I guess I'll decide based on how bad traffic is tomorrow.
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I ended up going to another Costco. They called up the original store because they wanted us to do the return through them (when she later talked to the WA rep, she asked if doing the return at her store would hurt her numbers). When the new Costco rep talked to the original rep, she immediately changed her tune and said that she never denied the return, so obviously trying to cover her tracks so she wouldn't get in trouble.After all that and talking to WA again in the store so the associate could follow the correct procedure, I was able to return fairly easily. Still waiting on the check to come in the mail currently.
TLDR:
Yes, I was able to get Costco to process the return. I had to go to another store because the original kiosk rep absolutely refused to process it in the hopes that the 90 days would expire or I would give up and her numbers would not be hurt.
I posted on the 700 promo thread but got no response. Hopefully some Tmobile experts here can help. TIA!
anyone already received rebate ?
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I posted on the 700 promo thread but got no response. Hopefully some Tmobile experts here can help. TIA!
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