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expiredffly45 posted Nov 1, 2019 12:33 PM

Costco Warehouse: Purchase iPhone 11/XR/XS (TMO) + Trade-In + New Line & Get

Up to $580 Back

via One Time Bill Credit/Prepaid Cardat Costco Wholesale
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Deal Details
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $580 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11, XR or XS w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices (Up to $580; depending on condition)
  • Apple iPhone XS/XS Max/XR or X
  • Apple iPhone 8/8 Plus
  • Apple iPhone 7/7 Plus
  • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by Discombobulated | Staff
Offer valid through November 14, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications - Discombobulated

Original Post

Written by ffly45

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4.1K Comments

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Dec 4, 2019 12:29 PM
33 Comments
Joined Dec 2014
talplotkinDec 4, 2019 12:29 PM
33 Comments
i got paid submitted 11/3
Dec 4, 2019 1:53 PM
71 Comments
Joined Jan 2005
mdmckDec 4, 2019 1:53 PM
71 Comments
Quote from wi2la :
I have add card to Venmo and pay to my wife. She transfer it to bank account. Too see how it works.
I'm pretty sure she is going to take your money and run! LMAO
Dec 4, 2019 2:42 PM
3.2K Comments
Joined Apr 2008
seiromemDec 4, 2019 2:42 PM
3.2K Comments
Quote from wi2la :
I just got the T-mobile msg, it says my prepaid virtual card is ready! I bought the Phone on 11/1, submit the request on 11/4.
Was the message sent to the new line that was added?
Dec 4, 2019 2:51 PM
238 Comments
Joined Jan 2011
j1s2Dec 4, 2019 2:51 PM
238 Comments
Quote from wi2la :
I just got the T-mobile msg, it says my prepaid virtual card is ready! I bought the Phone on 11/1, submit the request on 11/4.
When did they receive the trade in phone? Trying to figure out how long I should wait to call them. They received my phone last week.
Dec 4, 2019 2:52 PM
238 Comments
Joined Jan 2011
j1s2Dec 4, 2019 2:52 PM
238 Comments
Quote from seiromem :
Was the message sent to the new line that was added?
Pretty sure it was to the line used to submit the rebate. During online submission you have to select the line it is for.
Dec 4, 2019 3:31 PM
33 Comments
Joined Dec 2014
talplotkinDec 4, 2019 3:31 PM
33 Comments
when you submitted the rebate it asked for a line to send the message to. you can also check on the tmobile promotions paid. there mine showed paid and i was able to open up the gift card there too. this process has been about a month for me
Dec 4, 2019 5:07 PM
236 Comments
Joined Nov 2017
wi2laDec 4, 2019 5:07 PM
236 Comments
Quote from j1s2 :
When did they receive the trade in phone? Trying to figure out how long I should wait to call them. They received my phone last week.
Actually they issue the trade in credit in pretty late, almost 3 weeks after I mailed my old phone. but the debit card come in very quick, only one week after.

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Dec 4, 2019 5:44 PM
71 Comments
Joined Jan 2005
mdmckDec 4, 2019 5:44 PM
71 Comments
Quote from j1s2 :
When did they receive the trade in phone? Trying to figure out how long I should wait to call them. They received my phone last week.
I'm not sure it matters when they receive the trade in, it matters more on when you purchased the phone/submitted the form. I purchased 11/3; completed form 11/5. They received phone 11/9 but there were issues that didn't get resolved until 11/26. I received my notification of the rebate card on 12/3.

If you don't have a bill credit within 3 days of them getting your phone, I would call as there could have been an issue. I never got any communications from them about issues or even that my bill credit posted. I had to call them to find out there was an issue and then log into my account to see my bill credit. Had I not called and followed up, I likely would have missed out on the promo.
Dec 4, 2019 6:14 PM
18.9K Comments
Joined Sep 2003
chaossDec 4, 2019 6:14 PM
18.9K Comments
did anyone who purchased a purple iPhone 11 or a green iPhone 11 get their rebate accepted?

What about the space gray iPhone 11 pro?

I read someone who purchased 4 iPhone 11 purple was denied. Not sure what the status of that person is at the current moment. Keep in mind these colors were available a few weeks after the promo started. Prior to that, they only had the black, white and red iPhone 11 available.
Dec 4, 2019 6:38 PM
525 Comments
Joined Nov 2016
dmart9Dec 4, 2019 6:38 PM
525 Comments
Quote from mdmck :
I'm not sure it matters when they receive the trade in, it matters more on when you purchased the phone/submitted the form. I purchased 11/3; completed form 11/5. They received phone 11/9 but there were issues that didn't get resolved until 11/26. I received my notification of the rebate card on 12/3.

If you don't have a bill credit within 3 days of them getting your phone, I would call as there could have been an issue. I never got any communications from them about issues or even that my bill credit posted. I had to call them to find out there was an issue and then log into my account to see my bill credit. Had I not called and followed up, I likely would have missed out on the promo.
I'm not sure the timeline of purchase is the key.

I bought on 11/2, submitted on 11/4, sent trade-in on 11/4, received delivery notice on 11/6, received credit on 3 units on 11/7 & 11/8, received 1 credit on 11/15 for a "adjustment of credit value".

I still have not received any notice of my rebate since then. (of course now that I am writing, I hope I'll get it today at some time) I am a new T-Mo customer for this promo.
Last edited by dmart9 December 4, 2019 at 10:44 AM.
Dec 4, 2019 10:30 PM
73 Comments
Joined Nov 2019
Nhan0101Dec 4, 2019 10:30 PM
73 Comments
Called T-Mobile a few time about my trade in credit. Received 2 credits for 2 phones but missing 2 more. 4 trade in total. All the phone were delivered on the 11/25 and received credit for 2 phones on the 11/28. Called today and one rep said they haven't opened 2 of them yet and said I should receive credit by Monday the latest. Time for more waiting...
Dec 4, 2019 10:45 PM
9 Comments
Joined Dec 2014
msmissyDec 4, 2019 10:45 PM
9 Comments
Quote from Nhan0101 :
Called T-Mobile a few time about my trade in credit. Received 2 credits for 2 phones but missing 2 more. 4 trade in total. All the phone were delivered on the 11/25 and received credit for 2 phones on the 11/28. Called today and one rep said they haven't opened 2 of them yet and said I should receive credit by Monday the latest. Time for more waiting...
What phone # did you call? I need to call them too, its more than a week since they received my trade ins, no credits yet. TIA
Dec 4, 2019 11:12 PM
71 Comments
Joined Jan 2005
mdmckDec 4, 2019 11:12 PM
71 Comments
Quote from msmissy :
what phone # did you call? I need to call them too, its more than a week since they received my trade ins, no credits yet. Tia
(877) 311-8853‬
Dec 4, 2019 11:26 PM
1.4K Comments
Joined Aug 2008
Krish009Dec 4, 2019 11:26 PM
1.4K Comments
Quote from akre :
i'm able to schedule the transfer to my bank and it says 3 days.
From Venmo or something else?

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Dec 4, 2019 11:27 PM
1.4K Comments
Joined Aug 2008
Krish009Dec 4, 2019 11:27 PM
1.4K Comments
Quote from talplotkin :
i got paid submitted 11/3
Great, i submitted 7th so probably 7th would get paid.

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