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expired Posted by ffly45 • Nov 22, 2019
expired Posted by ffly45 • Nov 22, 2019

Costco Warehouse: Purchase iPhone 11 or XR (TMO) + Trade-In + New Line & Get

via One Time Bill Credit/Prepaid Card

Up to $700 Back

Costco Wholesale
5,528 Comments 1,123,071 Views
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Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Membership Wireless via Costco Warehouse [Warehouse Locator] is offering Up to $700 Back via Rebate (One Time Bill Credit + Virtual Prepaid Card) when you purchase an Apple iPhone 11 or XR w/ New Line Activation for T-Mobile + Qualifying Apple iPhone Trade-In (listed below) valid at participating Costco Warehouse Wireless Center locations. Thanks ffly45

Note, offer valid only at Costco Warehouse. Device/carrier selection may vary by locations.

Qualifying/Eligible Trade-In Devices
  • Up to $700 (depending on condition):
    • Apple iPhone XS/XS Max/XR or X
    • Apple iPhone 8/8 Plus
    • Apple iPhone 7/7 Plus
  • Up to $500 (depending on condition):
    • Apple iPhone 6s/6s Plus
Also, get 1-Year Apple TV+ for Free w/ your new iPhone purchase [Info]

Editor's Notes

Written by SaltyOne | Staff
Offer valid through November 27, 2019 or while promotion last. Qualified activation at Wireless Center + New Line of service and qualifying trade-in phone is required at time of redemption. Allow 6-8 weeks for rebate processing; max 4/account. Please refer to the forum thread for all internal discussion/advice on offer. Ask a Wireless Sales Expect for complete offer details/qualifications.

Original Post

Written by ffly45

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Top Comments

Jeez...

-Simple Choice is NOT eligible. No, your account isn't special. It won't work. You have to change plans

-If you don't walk out of the store w/ the new Iphone in your hand, you will get bill credits. Which means you are stuck for 2 years and the extra you're paying for the line lessens this deal.

-Deal is $500 rebate for 6s phones, $700 for iPhone 7 and beyond. If you have an iPhone 6 or lower, you're getting no rebate. End of story. There are no loopholes or "what ifs".

-Phone screen can't be cracked. Not a "what about a little crack in the corner" comment. It will be rejected. Same goes for "what about a home button not working." Try it, but don't be surprised when it gets rejected. It's your $700 gamble. Stop asking if it will work.

-If your screen is cracked, get it fixed by a 3rd party place before sending in. It's typically less than $100

-Phone can be unlocked after 40 days w/ a request to Tmobile, and then used with any wireless service.

-Can't cancel line until you get your rebate; then go ahead and cancel or port out. Rebate takes 2-3 months to get

-Phone supports dual sim, so put your current ph# on the Esim (just go to a Tmobile store and ask) and the sim card with your new # in the phone. Yes, you can now have 2 numbers on new iPhones. Then you don't risk the phone # not being active while waiting for the rebate.

-If you want a cheap iPhone 7, look on the internet. Don't be lazy. Otherwise try a boost mobile store and read the "instore promo" offers on their website. Some are shady, so ask everything they're charging you for.

-Lastly, don't trust the Costco wireless reps. Hundreds of people here have done this and similar deals. They know better than any rep you will meet, as they've all done these deals.
Please make sure that you buy the phone outright, meaning limited colors and storage options.

My local store didn't have the iPhone 11 in stock and I was told I'd still get the GC rebate. After reading all the paperwork, when I got home, this isn't the case. Had to go back to cancel the line and wait for the phone shipment to arrive to go back and return that (which you have to mail yourself with the label provided). 2 weeks later, EIP is still on my account.
You are talking CRAP.....stop telling untruths.

This is ABSOLUTELY wrong

ANY listed phone, ANY carrier.....as long as its in good condition and not icloud locked

5,527 Comments

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Jan 6, 2020
47 Posts
Joined Nov 2017
Jan 6, 2020
manas101
Jan 6, 2020
47 Posts
Quote from alevinia :
I noticed there are two submission dates

one is on https://promotions.t-mobile.com/status/XXXXXX

the other one is on https://promotions.t-mobile.com/rebates.

so which one we should rely on?
Doesnt matter... same for me.. wait till end of month.. be ready to pay the bill for 3rd month as well
Jan 6, 2020
18,036 Posts
Joined Sep 2003
Jan 6, 2020
chaoss
Jan 6, 2020
18,036 Posts
what is the twitter handle that everyone is using in regards to the rebate issue?
@tmobilehelp?
Jan 6, 2020
624 Posts
Joined Feb 2014
Jan 6, 2020
envy270
Jan 6, 2020
624 Posts
Quote from chaoss :
what is the twitter handle that everyone is using in regards to the rebate issue?
@tmobilehelp?
Yes.
Jan 6, 2020
83 Posts
Joined Aug 2012
Jan 6, 2020
Pppar
Jan 6, 2020
83 Posts
Quote from chaoss :
what is the twitter handle that everyone is using in regards to the rebate issue?
@tmobilehelp?
Do you want to start new twitter thread? Let's all of us who stuck with 11/27-11/30 rebate team up and retweet to get their attention. I dont think they like negative media tweets.
Jan 6, 2020
51 Posts
Joined Jan 2019
Jan 6, 2020
PowerfulField756
Jan 6, 2020
51 Posts
Quote from Dkpar :
Do you want to start new twitter thread? Let's all of us who stuck with 11/27-11/30 rebate team up and retweet to get their attention. I dont think they like negative media tweets.
Except nothing has gone wrong (yet). They say rebates take 6-8 weeks to process. It happens that in reality, 4 weeks is usually all the time that is needed. However, they have until the end of 8 weeks before they have broken any sort of promise.
Jan 6, 2020
83 Posts
Joined Aug 2012
Jan 6, 2020
Pppar
Jan 6, 2020
83 Posts
Quote from PowerfulField756 :
Except nothing has gone wrong (yet). They say rebates take 6-8 weeks to process. It happens that in reality, 4 weeks is usually all the time that is needed. However, they have until the end of 8 weeks before they have broken any sort of promise.
Deleted
Last edited by Pppar January 6, 2020 at 02:10 PM.
Jan 6, 2020
807 Posts
Joined Jul 2008
Jan 6, 2020
rampen
Jan 6, 2020
807 Posts
Quote from Dkpar :
Can we complain that they procees the rebate not in order of submission date? Rebates submitted on dec have been processed before those submitted on 11/27-11/30, which is a broken system.
I think we shud wait...unless it says denied...they might have escalation process once 8 weeks passes and rebate is still in received status

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Original Poster
Jan 6, 2020
2,176 Posts
Joined Mar 2011
Jan 6, 2020
ffly45
Original Poster
Jan 6, 2020
2,176 Posts
Quote from Dkpar :
Can we complain that they procees the rebate not in order of submission date? Rebates submitted on dec have been processed before those submitted on 11/27-11/30, which is a broken system.
why are you asking others' permission to complain to t-mobile about your account? do whatever you want. what's the worst that can happen? t-mobile still owes you the rebate even if you complain.
Quote from rampen :
I think we shud wait...unless it says denied...they might have escalation process once 8 weeks passes and rebate is still in received status
everyone here followed all their rules. what's the problem with putting a spotlight on this issue through social media right now? even though the rules said we had 30 days after purchase to submit for rebate, did we wait 30 days to get the "imei not found" issue fixed? why does this have to be different?
someone who submitted both before and after 12/1 and had the latter approved already can make a much stronger case that there's some problem with their system which needs to be fixed right now.
Jan 6, 2020
1,271 Posts
Joined Jan 2013
Jan 6, 2020
alevinia
Jan 6, 2020
1,271 Posts
Quote from manas101 :
Doesnt matter... same for me.. wait till end of month.. be ready to pay the bill for 3rd month as well
it matters according to the reports from the forum. dec submissions are processed prior to the nov submissions.
Jan 6, 2020
900 Posts
Joined Nov 2017
Jan 6, 2020
gk6740
Jan 6, 2020
900 Posts
Quote from Dkpar :
Can we complain that they procees the rebate not in order of submission date? Rebates submitted on dec have been processed before those submitted on 11/27-11/30, which is a broken system.
No, you can not complain or take any other action just because someone feels it is not FAIR.

Geez..
Original Poster
Jan 6, 2020
2,176 Posts
Joined Mar 2011
Jan 6, 2020
ffly45
Original Poster
Jan 6, 2020
2,176 Posts
Quote from gk6740 :
No, you can not complain or take any other action just because someone feels it is not FAIR.

Geez..
will t-mobile charge him extra or put him on some kind of blacklist if he complains?
Jan 6, 2020
1,186 Posts
Joined Mar 2010
Jan 6, 2020
deeddawg
Jan 6, 2020
1,186 Posts
Point of information:
  • Nov 26 - Purchased iPhone11 64GB for $630+tax
  • Dec 2 - Mailed trade-in iphone8
  • Dec 3 - Filed rebate online after verifying USPS tracking number showed shipment active, received text confirmation with rebate submission tracking info.
  • Dec 5 - Trade delivered
  • Dec 7 - Received text stating the iphone 8 (64GB) trade credit of $127 was applied to my account.
  • Jan 3 - Received text with link to virtual mastercard worth $573 - logged into wirecard, performed an ACH transfer of the fund to my checking account
  • Jan 6 - I see the funds as a pending deposit in my account
Once the deposit clears (likely tomorrow), I'll cancel the line by porting it out to NumberBarn.
Jan 6, 2020
1,186 Posts
Joined Mar 2010
Jan 6, 2020
deeddawg
Jan 6, 2020
1,186 Posts
Quote from ffly45 :
will t-mobile charge him extra or put him on some kind of blacklist if he complains?
We can hope...

The only obligation is that the rebate be processed in the timeline stated in the paperwork - "Allow up to 6 weeks for processing."
Jan 6, 2020
553 Posts
Joined Apr 2011
Jan 6, 2020
UNevernoLuv
Jan 6, 2020
553 Posts
Quote from ffly45 :
will t-mobile charge him extra or put him on some kind of blacklist if he complains?
When did you submit your rebate? Have you received the rebate?

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Jan 6, 2020
19 Posts
Joined Feb 2014
Jan 6, 2020
my6010236
Jan 6, 2020
19 Posts
When can we cancel the new line? I have received the prepaid card. Will Tmobile revoke the card if I cancel the line right now?

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