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Staples Rewards 2% online

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Staples rewards has returned for online purchases. I don't know if this is a temporary holiday promotion or a change in the program, but according to the Staples website you can now earn 2% for online purchases. (It used to be only in store purchases earned rewards).

https://www.staples.com/
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Staples Rewards 2% online
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Joined Mar 2009
L9: Master
> bubble2 4,428 Posts
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klimb22
12-07-2019 at 10:01 PM.
12-07-2019 at 10:01 PM.
...and Plus members still get nothing unless buying ink or toner. Lol!

https://rewards.staples.com/SRC/RewardsTerms.do
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Last edited by klimb22 December 7, 2019 at 10:03 PM.
Joined Apr 2009
L9: Master
> bubble2 5,507 Posts
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DoobieBrother
12-07-2019 at 11:50 PM.
12-07-2019 at 11:50 PM.
Let us see what happens Thursday if plus members were screwed out of the $4 recycling deal.. My membership ends in a week after Thursday. It is time to rethink my relationship with that membership..
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Joined Apr 2013
L10: Grand Master
> bubble2 7,930 Posts
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rastaman32
12-08-2019 at 05:12 AM.
12-08-2019 at 05:12 AM.
With all the recent reversals (spending rewards online, earning rewards online) maybe Sycamore will bring back rebates! Lol
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Joined Jun 2005
L9: Master
> bubble2 4,287 Posts
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Examiner44
12-08-2019 at 10:11 AM.
12-08-2019 at 10:11 AM.
They probably saw their online sales tank when they stopped giving rewards. I know I switched most of my buying to Costco and Amazon when i stopped getting rewards for online purchases.
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Joined Dec 2014
L6: Expert
> bubble2 1,121 Posts
euuser4581982
12-08-2019 at 10:18 AM.
12-08-2019 at 10:18 AM.
Staples has been stumbling around for several years now. They price match in the store but not online, they price match this competitor and then they don't, their coupons have become so ridiculously cryptic that I have to make several trips to the register to see if the breakroom item I picked counts as a "breakroom" item for the coupon...

But with all their games and the horribly inflated prices I still find ways to make the trouble save me money on (mostly) stuff I would have purchased elsewhere. Hard times for retailers and they are certainly not hiring out of M.I.T. for their promotions staff. But of all the brick and mortar stores I hope Staples and Office Depot stick around and can stay strong.
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Joined Sep 2005
Bye. Too much spam.
> bubble2 14,481 Posts
HapShaughnessy
12-08-2019 at 10:28 AM.
12-08-2019 at 10:28 AM.
When in the Staples store in Portland OR yesterday, it was close to deserted. Meanwhile, the huge shopping complex near the airport was jam-packed with vehicles. I had to drive around and follow people returning to their cars to find a place to park.

The fat lady may be warming up...
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Joined Mar 2009
L9: Master
> bubble2 4,428 Posts
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klimb22
12-08-2019 at 10:57 AM.
12-08-2019 at 10:57 AM.
Quote from rastaman32 :
With all the recent reversals (spending rewards online, earning rewards online) maybe Sycamore will bring back rebates! Lol
I'd say online PM would come back before rebates. Baby steps.
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Joined Apr 2009
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> bubble2 5,507 Posts
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DoobieBrother
12-08-2019 at 01:39 PM.
12-08-2019 at 01:39 PM.
Ahhh Staples EZ rebates... Life was good...
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Joined Jun 2019
L3: Novice
> bubble2 139 Posts
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Original Poster
bbsearchlight3
12-08-2019 at 02:01 PM.
12-08-2019 at 02:01 PM.
The reason staples rebates were a dismal failure (and eventually eliminated) was that their Easy Rebates were too...easy. The whole idea of a rebate is to make it difficult for people to cash in so that way at least 50% of the people don't cash in and the company actually makes money. Compare this to the way Macy's does their rebates where you must mail it in (can't do it online) and you must send in the UPC symbol and you can only do 1 rebate in each envelope. You make it as hard as possible. Or compare it to the way Dell recently did a rebate with staples in the summer where you weren't allowed to fill out the rebate for at least 14 days after the purchase (ensuring many people will forget about it) and then you had to wait 60 days and then I had to call them 3 times before they actually sent the rebate.

Staples Easy rebates never made any sense and violated the whole concept of running a rebate.

The second problem was when they had their paper rebates (paper for 1 cent) and even though it was supposed to be limited to 1 per store visit, the store employees never enforced it. So they ended up losing tons of money.

If they ever bring back rebates, I highly doubt they will be easy rebates.
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Joined Mar 2009
L9: Master
> bubble2 4,428 Posts
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klimb22
12-08-2019 at 02:19 PM.
12-08-2019 at 02:19 PM.
Quote from bbsearchlight3 :
The reason staples rebates were a dismal failure (and eventually eliminated) was that their Easy Rebates were too...easy. The whole idea of a rebate is to make it difficult for people to cash in so that way at least 50% of the people don't cash in and the company actually makes money. Compare this to the way Macy's does their rebates where you must mail it in (can't do it online) and you must send in the UPC symbol and you can only do 1 rebate in each envelope. You make it as hard as possible. Or compare it to the way Dell recently did a rebate with staples in the summer where you weren't allowed to fill out the rebate for at least 14 days after the purchase (ensuring many people will forget about it) and then you had to wait 60 days and then I had to call them 3 times before they actually sent the rebate.

Staples Easy rebates never made any sense and violated the whole concept of running a rebate.

The second problem was when they had their paper rebates (paper for 1 cent) and even though it was supposed to be limited to 1 per store visit, the store employees never enforced it. So they ended up losing tons of money.

If they ever bring back rebates, I highly doubt they will be easy rebates.
You forgot the third problem (or excuse) that was documented by OotP and sent down to stores: "Customer confusion." Customer: "...your ad says this ream of paper should be 1 cent why is it ringing up for $7.99?" Associate: "...you pay $7.99 now and submit rebate..." Customer: "...that's BS, I'm going to Costco..."
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Joined Sep 2015
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> bubble2 33 Posts
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theTorrey77
12-08-2019 at 10:32 PM.
12-08-2019 at 10:32 PM.
The Staples in my city (a UT college town) just closed shop. Sign on the door says visit their other store in the next city over, and they are auctioning off their fixtures.
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Joined May 2018
L6: Expert
> bubble2 1,372 Posts
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vaiof1
12-08-2019 at 10:44 PM.
12-08-2019 at 10:44 PM.
Will see if I get another year of Premier for free. Hopefully they don't fix the glitch.
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Joined Jun 2019
L3: Novice
> bubble2 139 Posts
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Original Poster
bbsearchlight3
12-09-2019 at 02:12 AM.
12-09-2019 at 02:12 AM.
Quote from klimb22 :
You forgot the third problem (or excuse) that was documented by OotP and sent down to stores: "Customer confusion." Customer: "...your ad says this ream of paper should be 1 cent why is it ringing up for $7.99?" Associate: "...you pay $7.99 now and submit rebate..." Customer: "...that's BS, I'm going to Costco..."
They can say that was the reason, but Macy's still does that (I bought numerous free after rebate items on Black Friday) and doesn't seem to have any problem.

No, they are just a mismanaged store - although I think Office Depot is even more mismanaged that Staples.

I see Office Depot folding shop first, and then maybe Staples some time after that.
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Joined May 2005
L10: Grand Master
> bubble2 11,582 Posts
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smartdeals
12-09-2019 at 05:29 AM.
12-09-2019 at 05:29 AM.
welcome back staples
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