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expired Posted by Greenworld123 • Dec 8, 2019
expired Posted by Greenworld123 • Dec 8, 2019

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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May 11, 2020
177 Posts
Joined Jan 2010
May 11, 2020
bballintom22
May 11, 2020
177 Posts
Quote from hungiema :
i just closed on a second loan.. but havent received the credit yet on the second one. took about 8 weeks for the first one to show up.
Question for you (or anyone that has already received their credit) - did you request a check from AMEX once the credit hit your account or are you keeping it in your account for past/future Amex CC purchases?
May 11, 2020
1,510 Posts
Joined Aug 2009
May 11, 2020
coolmann
May 11, 2020
1,510 Posts
Quote from tevans333 :
I'd like to caution everyone with Better based on my recent and ongoing experience.

I'm pretty easy going and make mistakes myself and am more than williing to let a few things slide, but this was a complete disaster form start to almost finished (we still aren't to the finish line dispite closing a week ago). I know not everyone will have this level of experience, but be carefull and be warned.
Interesting, we had the opposite experience. I wonder if different agents or branches handles things differently. We were really happy with how things were handled, and the notary was in and out in 30 minutes. We met her on our deck.
May 11, 2020
606 Posts
Joined Dec 2013
May 11, 2020
cdancer20
May 11, 2020
606 Posts
Quote from bballintom22 :
Question for you (or anyone that has already received their credit) - did you request a check from AMEX once the credit hit your account or are you keeping it in your account for past/future Amex CC purchases?
I have requested a check before for other credits on my account. You can also request to move the credit to a different credit card.
May 11, 2020
281 Posts
Joined Mar 2010
May 11, 2020
hungiema
May 11, 2020
281 Posts
Quote from bballintom22 :
Question for you (or anyone that has already received their credit) - did you request a check from AMEX once the credit hit your account or are you keeping it in your account for past/future Amex CC purchases?
yep, once it posted, i chatted with amex online and requested a physical check. they said itll take about 7-10 dbusiness days.
May 11, 2020
546 Posts
Joined Jan 2013
May 11, 2020
hello3232
May 11, 2020
546 Posts
Funded first week of march, bonus finally posted last week
May 11, 2020
606 Posts
Joined Dec 2013
May 11, 2020
cdancer20
May 11, 2020
606 Posts
Quote from bballintom22 :
Question for you (or anyone that has already received their credit) - did you request a check from AMEX once the credit hit your account or are you keeping it in your account for past/future Amex CC purchases?
Quote from hungiema :
yep, once it posted, i chatted with amex online and requested a physical check. they said itll take about 7-10 dbusiness days.
Note that you don't have to do it through an agent. There is an option to completely do it online.
May 11, 2020
281 Posts
Joined Mar 2010
May 11, 2020
hungiema
May 11, 2020
281 Posts
Quote from cdancer20 :
Note that you don't have to do it through an agent. There is an option to completely do it online.
oh sweet, didnt know that

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Pro
May 11, 2020
6,739 Posts
Joined Dec 2010
May 11, 2020
bluking
Pro
May 11, 2020
6,739 Posts
Quote from only446 :
I just rate locked with Better.com for a 15year fixed 397k loan. The property is in California. Here is my experience so far.

Friday morning, I started putting application in at Better.com and originally I was offered 2.875% w/ no point with over 10k closing costs.

Same morning, I had an Owning agent call me and he was able to pre-approve the same amount loan with their advertised rate (15 YR FIXED 2.625% RATE & APR, NO CLOSING COSTS). 2-3 hours later, another email arrived with a link to Docusign website where you can find LE.

Shortly after, I was called by a Better.com Agent who provided her email address where I was instructed to send competing LE.

She was on the phone while I was sending an email, then confirmed she received the LE from Owning. She told me that she would take it to the head agent for my loan and they came back with their offer about 30 minutes later. They offered 2.625% + $1000 credit at the closing and they also confirmed that $2,500 Amex statement credit is additional.

In short, I would receive $3,500 (if $2,500 Amex credit appears) credit with 0.25% rate drop (coming from 2.875%)

I am actually buying another house with jumbo loan within 1-2 years and I was going to pay off the current mortgage before that, in order to make getting a mortgage process for 2nd house somewhat easier.

Is there any reason I should not move forward at this point? Besides hassles of appraisal and meeting with closing agents, I do not see much problems with my scenario.

It's okay to pay off the whole balance within months of refinancing it if I want to, right?
its a no brainer but the only thing is that if i were in your position and you dont intend to keep the loan for long, take the higher rate and request an additional credit
May 11, 2020
2 Posts
Joined May 2020
May 11, 2020
CoolSummer6827
May 11, 2020
2 Posts
Quote from CycloneFW :
Once you get a Loan Estimate, you have one business day to get the LE to Better for them to try and beat it. Note that sometimes they've extended this to 3 business days, but 1 is the overall policy.

Better doesn't do hard pulls until you rate lock. Most lenders do right away though. Either way, all inquiries within 45 days will be considered as one for scoring purposes, so don't worry about multiple hits.

Technically, you need not tell the other lender anything. The Loan Estimate will have a "valid until" date and time. If you do not give them an "intent to proceed" before that, they will close out your application. You could, if you desire, simple ask them to cancel it yourself. In my case, since Better moves fast, I didn't contact my other lender until yesterday (the last day of my validation period). I simply told him by email that I decided to go with another lender. I wanted a "backup" until I was close to finishing with Better. My closing is next week.
Thanks this was helpful. I sent over the LE and unfortunately Better.com simply replied saying this:

"At this time, we will not be able to beat the competing offer you provided. However, pricing does update daily so I'll be monitoring our pricing this week and hopefully we can beat it once rates decrease a bit on our end."

This means I get neither the 1k price match nor the 2500 for going w them :/ Trying to take solace in the fact that the original lender just called and said they're waiving the appraisal...
May 11, 2020
606 Posts
Joined Dec 2013
May 11, 2020
cdancer20
May 11, 2020
606 Posts
Quote from CoolSummer6827 :
Thanks this was helpful. I sent over the LE and unfortunately Better.com simply replied saying this:

"At this time, we will not be able to beat the competing offer you provided. However, pricing does update daily so I'll be monitoring our pricing this week and hopefully we can beat it once rates decrease a bit on our end."

This means I get neither the 1k price match nor the 2500 for going w them :/ Trying to take solace in the fact that the original lender just called and said they're waiving the appraisal...
I'm pretty sure that you would still get the 1k check because they can't beat them. That's on their website. Follow up with the agent and ask that question directly.
May 11, 2020
1,005 Posts
Joined Mar 2019
May 11, 2020
CycloneFW
May 11, 2020
1,005 Posts
For those who have gone through closing already, when/where did you get your cash to close instructions? I got my closing package in my portal today, but it doesn't include anything such as "wire $xyz to ABC" even though my closing instructions include what my "total fees and costs" and the closing disclosure includes a "cash from borrower" figure.
May 11, 2020
110 Posts
Joined Sep 2007
May 11, 2020
only446
May 11, 2020
110 Posts
Quote from bluking :
its a no brainer but the only thing is that if i were in your position and you dont intend to keep the loan for long, take the higher rate and request an additional credit
Thank you for your advice. I already requested other options and will go with higher rate and add'l credit. In my case, I can get $1,500 more credit when I opt for 2.75%.
May 12, 2020
264 Posts
Joined Dec 2004
May 12, 2020
robdls
May 12, 2020
264 Posts
$170K 30 yr fixed

Closed: April 14
Funded: April 20
Sold to Fannie Mae: May 1

Servicing continues through The Money Source.
May 12, 2020
1,894 Posts
Joined Feb 2006
May 12, 2020
indymale
May 12, 2020
1,894 Posts
I closed yesterday, took all of 30 minutes. Did it in my patio and all went very smooth!
Need to wire the money by Thursday now.
Now the wait for the $2500 starts.

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May 12, 2020
606 Posts
Joined Dec 2013
May 12, 2020
cdancer20
May 12, 2020
606 Posts
I've read of people that had their entire process done in 14-18 days. I'm at 19 days and I haven't even received closing information. No tentative date or anything. My loan expert hasn't been the best about answering emails and her team seems a little off. They received payoff info where I paid down some of the balance vs what I initially applied under. Instead of them updating the final payoff amount on the LE, they updated the loan amount requested, i.e. as if I was requesting to cash out or lump in closing costs. I did neither and quickly sent an email to her to fix it. However, it's been a lot of radio silence.

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