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expiredGreenworld123 posted Dec 08, 2019 02:27 PM
expiredGreenworld123 posted Dec 08, 2019 02:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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Jul 20, 2020 04:45 PM
88 Posts
Joined Apr 2007
doocturJul 20, 2020 04:45 PM
88 Posts
Quote from ppatel334 :
Just another Update! We closed this morning. Attorney came to our house and now to wait for the Amex Credit to put this whole process in the booked. It was soooo EASY! Applied 6/24 and closed 7/20. Glad to be saving sooo much $$. Best of luck to everyone else and will updated you all once I have recieved my Amex credit.

Loan Details:
$230k
15 yr
2.625%
$300 in points
$2870 in closing costs
$2500 AMEX Credit
Closed in less than 30 days.
When did they check you amex credit card number? Did they ask for it during closing? Was it a task? If it was a task, when did they assign it?
Jul 20, 2020 04:55 PM
232 Posts
Joined Nov 2008
jpell123Jul 20, 2020 04:55 PM
232 Posts
Quote from Jimmy4u :
Better refused to beat the LE I received from WM

WM offered me 2.625 with no loan costs for 20 yrs.
Did WM provide you with an actual LE? They've sent me a "Presentation" that has all the same stuff that an LE would, but it's not actually an LE. Just wondering if Better will accept that to match.
Jul 20, 2020 04:57 PM
758 Posts
Joined Jun 2007
Jimmy4uJul 20, 2020 04:57 PM
758 Posts
Yeah I received an LE from WM. The credit of 3k is taking care of the loan costs. The only thing I would pay is escrow.

Better just literally shot me down. They offered me LE for 2.625 with 5k in points.
Jul 20, 2020 04:59 PM
1,780 Posts
Joined May 2006
baronvdbJul 20, 2020 04:59 PM
1,780 Posts
Quote from nic3456 :
Has anyone gone past their rate lock timeframe with Better? Mine is about to expire (because the subordination on the HELOC is taking forever). Trying to determine what might happen and Better is very slow with communication.

I also have a HELOC I wanted to keep so it is definitely taking more time to get my loan closed. Better.com sent over the subordination ppwk to my old lender on 6/30/20 and I got an email from my better Processing Expert on 7/15/20 that they had received it back from old lender and was sending it over to title.

I did call as well as email my old lender after better.com submitted it to make sure they had received the subordination ppwk from better.com and were doing something with it. Not sure if that made them process it faster or not but I don't think it hurt.

I'm not using the HELOC ($0.00 balance) but since I already had it set up and it sounds like they will be more difficult to get for awhile I think it's worth it to have wait a couple extra weeks to close to keep it. I still have 25 days left on my lock period so I'm pretty sure I'll be closed before that.
Jul 20, 2020 05:09 PM
353 Posts
Joined Dec 2019
wandlJul 20, 2020 05:09 PM
353 Posts
Quote from Jimmy4u :
Yeah I received an LE from WM. The credit of 3k is taking care of the loan costs. The only thing I would pay is escrow.

Better just literally shot me down. They offered me LE for 2.625 with 5k in points.
Better offered 2.75% fixed (30 year) with $4k in points, I have a LE from WM for $1k in points. LoanCabin (no LE yet) is offering 2.625% with $500 in credits. About to request the PM from Better and see what they come back with...
Jul 20, 2020 05:13 PM
2,829 Posts
Joined Jun 2008
KaatuPaadiJul 20, 2020 05:13 PM
2,829 Posts
Quote from dooctur :
When did you get this task? Around closing time or much earlier in the process?
few hours before i got my initial closing disclosure doc.
Jul 20, 2020 05:14 PM
2,829 Posts
Joined Jun 2008
KaatuPaadiJul 20, 2020 05:14 PM
2,829 Posts
Quote from wandl :
Better offered 2.75% fixed (30 year) with $4k in points, I have a LE from WM for $1k in points. LoanCabin (no LE yet) is offering 2.625% with $500 in credits. About to request the PM from Better and see what they come back with...
Better wont do anything below 2.75. The didnt match WM for 2.625.
So get 2.75 with credits if u can and refinance in few months.. Rates will only drop for a while

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Jul 20, 2020 05:15 PM
275 Posts
Joined Nov 2010
stoneheathJul 20, 2020 05:15 PM
275 Posts
Quote from Jimmy4u :
Yeah I received an LE from WM. The credit of 3k is taking care of the loan costs. The only thing I would pay is escrow.

Better just literally shot me down. They offered me LE for 2.625 with 5k in points.
How long did it take WM to provide a LE from the time they pulled your credit?
Jul 20, 2020 05:17 PM
275 Posts
Joined Nov 2010
stoneheathJul 20, 2020 05:17 PM
275 Posts
Quote from wandl :
Better offered 2.75% fixed (30 year) with $4k in points, I have a LE from WM for $1k in points. LoanCabin (no LE yet) is offering 2.625% with $500 in credits. About to request the PM from Better and see what they come back with...
If you don't have a LE from LoanCabin, are you just going to submit the unofficial estimate you have from LoanCabin to Better for a match? Is this some thing that Better would accept to match?

Also, how long has it been since you submitted an application/credit pull with LoanCabin while you are still waiting for a LE?
Jul 20, 2020 05:17 PM
126 Posts
Joined Jun 2020
LetsgogogoJul 20, 2020 05:17 PM
126 Posts
I'm currently at this stage:

Approval
This is when we'll verify your full financial profile.

How long does this take to clear? And when does appraisal get done?
Jul 20, 2020 05:25 PM
5,196 Posts
Joined Jul 2006
shahhereJul 20, 2020 05:25 PM
5,196 Posts
Quote from KaatuPaadi :
Better wont do anything below 2.75. The didnt match WM for 2.625.
So get 2.75 with credits if u can and refinance in few months.. Rates will only drop for a while

I am all about optimism but to say "Rates will drop" isnt accurate as its at best a gamble Smilie.


How far were you with better before they said they cannot match? What if you hypothetically said that you'll end the process?



Someone mentioned some kinda of a grievance step and that the PM was accepted. Depends on what steps you are willing to jump through I guess...


Shahhere
Jul 20, 2020 05:30 PM
195 Posts
Joined Jan 2017
ppatel334Jul 20, 2020 05:30 PM
195 Posts
Quote from dooctur :
When did they check you amex credit card number? Did they ask for it during closing? Was it a task? If it was a task, when did they assign it?
They will add a Task to your account to enter the 5 digits and name on the card (must match everything on better.com). They added the task last week (right before they sent me the closing disclosure to sign). If you don't see it, check with your Loan Expert to makes sure you account is tagged with the Amex offer.
Jul 20, 2020 05:31 PM
195 Posts
Joined Jan 2017
ppatel334Jul 20, 2020 05:31 PM
195 Posts
Quote from Letsgogogo :
I'm currently at this stage:

Approval
This is when we'll verify your full financial profile.

How long does this take to clear? And when does appraisal get done?
It took me about 2 weeks. I did not have an appraisal as it was waived for me. I also completed all my tasks immediately as they came along. So make sure you keep checking you account a couple times a day. I closed in about 25 days.
Jul 20, 2020 05:32 PM
2,829 Posts
Joined Jun 2008
KaatuPaadiJul 20, 2020 05:32 PM
2,829 Posts
Quote from shahhere :
I am all about optimism but to say "Rates will drop" isnt accurate as its at best a gamble Smilie.


How far were you with better before they said they cannot match? What if you hypothetically said that you'll end the process?



Someone mentioned some kinda of a grievance step and that the PM was accepted. Depends on what steps you are willing to jump through I guess...


Shahhere
Until being issued CD.. They reduced my points by by 500 saying they can't match. My priority is early closing. So not gambling in this hot market where sellers might backout...

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Jul 20, 2020 05:39 PM
353 Posts
Joined Dec 2019
wandlJul 20, 2020 05:39 PM
353 Posts
Quote from stoneheath :
If you don't have a LE from LoanCabin, are you just going to submit the unofficial estimate you have from LoanCabin to Better for a match? Is this some thing that Better would accept to match?

Also, how long has it been since you submitted an application/credit pull with LoanCabin while you are still waiting for a LE?
I'm expecting (crossing fingers) the LE from Loancabin today - Better won't accept an unofficial estimate.
LoanCabin has been...a while. I'd say its taken 3-4 business days for them to turn around with the email estimate (no LE yet)

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