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expiredGreenworld123 posted Dec 08, 2019 02:27 PM
expiredGreenworld123 posted Dec 08, 2019 02:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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Aug 05, 2020 09:33 PM
52 Posts
Joined Jan 2012
scorpioneyesAug 05, 2020 09:33 PM
52 Posts
Quote from GooW00 :
They told me this at first too, but it's not accurate. One of the associates (not my primary LO) told me this at first, but when I CCed the LO and mentioned the better.com price guarantee, suddenly they could match the rate, although the closing costs were higher than my competing LE.

Then when I locked with better, I sent that same LE to the processor who matched without any issues.

Bottom line, they CAN match rates not on your rates tab and they do seem to more aggressively match after you lock your rate with them.
thanks for the tips. I locked in with Better on 7/16. both the LO and processing expert suggest "it is not that we do not want to match the competing offer, we are simply not able to because the rate being offered is not available for your file. You are already in the lowest rate possible for your file."

he came back with an increase in lender credit which pretty much wipes out all closing costs -including the appraisal fee on the LE. So that means I'll get both the $2500 AMEX promo plus the appraisal refunded so roughly $3050 back in my pocket, but still no rate match. I'm gonna hang on to this and wait or Samantha at LC to call me back. I'm grateful for the increase in credit but upset they insist the rate cannot be changed.
Aug 05, 2020 09:35 PM
126 Posts
Joined Oct 2018
David9569Aug 05, 2020 09:35 PM
126 Posts
Quote from pghbuckeye :
I posted this on the mega-thread on refinances but its more appropriate here..

I locked with LC and completed the first round of paperwork at 2.75% with lender credit offsetting all fees minus prepaids/escrow.

On a whim - I sent their LE to Better.com and they actually matched... to my surprise. They also confirmed I'm eligible for the $2500 Amex offer. Is it wrong to just withdraw the LoanCabin offer even though they've started down the process in order to get the Better.com deal?
That's what I did but I did it only one day after locking. When I contacted them (now) several weeks later, to see if they could beat Better (even with their 2.5K advantage) she told me that I'm still locked into my former rate, but she could look into a float down but wasn't sure. So you are kind of shutting the door on things if you decide to bounce back.
Aug 05, 2020 09:36 PM
76 Posts
Joined Aug 2006
GooW00Aug 05, 2020 09:36 PM
76 Posts
Quote from scorpioneyes :
thanks for the tips. I locked in with Better on 7/16. both the LO and processing expert suggest "it is not that we do not want to match the competing offer, we are simply not able to because the rate being offered is not available for your file. You are already in the lowest rate possible for your file."

he came back with an increase in lender credit which pretty much wipes out all closing costs -including the appraisal fee on the LE. So that means I'll get both the $2500 AMEX promo plus the appraisal refunded so roughly $3050 back in my pocket, but still no rate match. I'm gonna hang on to this and wait or Samantha at LC to call me back. I'm grateful for the increase in credit but upset they insist the rate cannot be changed.
Yeah, it might just depend on the rates on the day you try to match. I was told they had applied the "maximum discount" before locking but somehow the processor had no problem giving a deeper discount after I locked. Not sure they know what "maximum" means laugh out loud

Good luck!
Aug 05, 2020 10:00 PM
25 Posts
Joined Apr 2020
wj_cmAug 05, 2020 10:00 PM
25 Posts
Quote from pghbuckeye :
I posted this on the mega-thread on refinances but its more appropriate here..

I locked with LC and completed the first round of paperwork at 2.75% with lender credit offsetting all fees minus prepaids/escrow.

On a whim - I sent their LE to Better.com and they actually matched... to my surprise. They also confirmed I'm eligible for the $2500 Amex offer. Is it wrong to just withdraw the LoanCabin offer even though they've started down the process in order to get the Better.com deal?
Where is the other thread on Refinances? Can't seem to find it when I typed "Refinance" or "Mortgage" in Slickdeal's search bar.Thanks!
Aug 05, 2020 10:13 PM
52 Posts
Joined Jan 2012
scorpioneyesAug 05, 2020 10:13 PM
52 Posts
Quote from GooW00 :
Yeah, it might just depend on the rates on the day you try to match. I was told they had applied the "maximum discount" before locking but somehow the processor had no problem giving a deeper discount after I locked. Not sure they know what "maximum" means laugh out loud

Good luck!
thanks, i've got time for LC to call me back so let's see where this goes. thanks for the tips!
Aug 05, 2020 10:22 PM
515 Posts
Joined Oct 2012
Deals_bobAug 05, 2020 10:22 PM
515 Posts
Quote from GooW00 :
Yeah, it might just depend on the rates on the day you try to match. I was told they had applied the "maximum discount" before locking but somehow the processor had no problem giving a deeper discount after I locked. Not sure they know what "maximum" means laugh out loud

Good luck!
What is maximum deeper discount did better.com offer? I think they are capped at 5k
Aug 05, 2020 10:23 PM
2,022 Posts
Joined Feb 2008
stm69Aug 05, 2020 10:23 PM
2,022 Posts
2nd round - Applied June 10, Loan Funded June 29, Credit received last week, post dated July 17th. Quite speedy!

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Aug 05, 2020 11:27 PM
3,151 Posts
Joined Jun 2007
nicemannAug 05, 2020 11:27 PM
3,151 Posts
Quote from wj_cm :
Where is the other thread on Refinances? Can't seem to find it when I typed "Refinance" or "Mortgage" in Slickdeal's search bar.Thanks!
https://slickdeals.net/f/14173061-07-21-2020-best-mortgage-rates-from-big-reputable-lenders-and-sd-reviews-30year-2-75-15year-2-25-etc?v=1
Aug 05, 2020 11:35 PM
1,018 Posts
Joined Mar 2019
CycloneFWAug 05, 2020 11:35 PM
1,018 Posts
Quote from stm69 :
2nd round - Applied June 10, Loan Funded June 29, Credit received last week, post dated July 17th. Quite speedy!
Just to confirm. Same property and card number used on round 2?
Aug 06, 2020 02:21 AM
79 Posts
Joined Oct 2005
pavan87Aug 06, 2020 02:21 AM
79 Posts
Has anyone actually closed with Valero Title in Texas? If so, can you share your experience?

I know they do not charge a escrow/settlement fee so they should be the lowest cost option available. However, I tried to call them during normal business hours twice and could not reach anyone. I asked for a title quote via email over a week ago and they did not respond. Their review, at least for the Dallas office, are pretty poor to average.

There also appears to be an error in their title insurance calculator. I believe the 50% discount for under 5 years is based upon the original policy amount and Valero is basing it off of the premium for your refinance amount.

While they may be the lowest cost option, I don't want them to mess up by closing or miss pay off deadlines when I can pay a trustworthy title company $200 for their escrow/settlement fee.

Any insight would be greatly appreciated. Thanks!
Last edited by pavan87 August 5, 2020 at 07:29 PM.
Aug 06, 2020 02:40 AM
499 Posts
Joined Feb 2012
Mikey122687Aug 06, 2020 02:40 AM
499 Posts
Miguel gave me 2.5% with $2938 credits for 30 years, 358k loan 74% LVT
Aug 06, 2020 02:41 AM
2,022 Posts
Joined Feb 2008
stm69Aug 06, 2020 02:41 AM
2,022 Posts
Quote from CycloneFW :
Just to confirm. Same property and card number used on round 2?
Same and different.
Aug 06, 2020 02:43 AM
499 Posts
Joined Feb 2012
Mikey122687Aug 06, 2020 02:43 AM
499 Posts
How are people doing the 2nd refi with Better when the 1st refi is not showing up on the application?

Mine is showing my original lender and not Better.

Any issue with it later on during underwriting?
Aug 06, 2020 02:45 AM
522 Posts
Joined Oct 2007
euuser257843Aug 06, 2020 02:45 AM
522 Posts
Quote from Mikey122687 :
Miguel gave me 2.5% with $2938 credits for 30 years, 358k loan 74% LVT
Miguel from Better?

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Aug 06, 2020 03:26 AM
83 Posts
Joined Sep 2010
usainboltAug 06, 2020 03:26 AM
83 Posts
Quote from pavan87 :
Has anyone actually closed with Valero Title in Texas? If so, can you share your experience?

I know they do not charge a escrow/settlement fee so they should be the lowest cost option available. However, I tried to call them during normal business hours twice and could not reach anyone. I asked for a title quote via email over a week ago and they did not respond. Their review, at least for the Dallas office, are pretty poor to average.

There also appears to be an error in their title insurance calculator. I believe the 50% discount for under 5 years is based upon the original policy amount and Valero is basing it off of the premium for your refinance amount.

While they may be the lowest cost option, I don't want them to mess up by closing or miss pay off deadlines when I can pay a trustworthy title company $200 for their escrow/settlement fee.

Any insight would be greatly appreciated. Thanks!
I've only asked for a quote and promptly got a response. No experience outside of that. Try: [email protected]

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