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expiredGreenworld123 posted Dec 08, 2019 02:27 PM
expiredGreenworld123 posted Dec 08, 2019 02:27 PM

Amex offer: $2,500 statement credit for home refinance Better.com

American Express Giftcards
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Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Must have an amex to add offer to your account. Details:

Unlock even more as an
American Express® Card Member with an exclusive mortgage offer from Better.com
Better.com is making the homebuying and refinance experiences more rewarding, with a $2,500 statement credit and more, exclusively for eligible Card Members. See offer terms below.

https://www.americanexpress.com/u...-OfferHub2

EDIT information from Better.com!!!!!!!!!!!!!!!!!!!!!!!!!
Hello,
I work with Better,com and wanted to see if you could please add in the following information to your post on Amex/Better,com deal as it reads incorrect as it stands, especially regarding eligibility. We want to make sure the offer is stated as accurately as possible:
1) Mortgage rates of any specific customer, stated or otherwise, should not be taken as indicative of a mortgage rate available to all customers. Pricing is based on a number of factors, including the individual credit profile of a potential borrower.
2) The offer is only available to those borrowers who have been marketed to directly by American Express, and those who have not received the offer on their Amex portal or via email are not eligible.

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Aug 05, 2020 01:04 PM
292 Posts
Joined Feb 2010
empAug 05, 2020 01:04 PM
292 Posts
Quote from Rhizzlebop :
Dude I applied there July 23rd and after sending an email Monday aug 3rd I finally got a reply saying they don't serve south ca4olina. Said they were just then on apps from July 23rd.
I also applied on the 23rd (evening), emailed "hello" on the 27th and got generic reply that they are processing in the order they received. Then emailed again on the Mon. the 3rd, didn't get any reply yet. I guess they are on the 23rd still.

Why wouldn't their site just reject your application when you entered a state they don't service? Maybe that is why they are taking so long since they are just contacting people to tell them they are not in their state.
Aug 05, 2020 02:51 PM
640 Posts
Joined Jul 2015
hemihemiAug 05, 2020 02:51 PM
640 Posts
Quote from emp :
I also applied on the 23rd (evening), emailed "hello" on the 27th and got generic reply that they are processing in the order they received. Then emailed again on the Mon. the 3rd, didn't get any reply yet. I guess they are on the 23rd still.

Why wouldn't their site just reject your application when you entered a state they don't service? Maybe that is why they are taking so long since they are just contacting people to tell them they are not in their state.
I applied on 23rd also. I received a reply saying they are reviewing applications from 23rd on monday. Still nothing back.
Aug 05, 2020 02:58 PM
1,412 Posts
Joined Jan 2020
SiennaDeer8270Aug 05, 2020 02:58 PM
1,412 Posts
For better.com, there is an option to close using an electronic closing process. This electronic closing option is done by a third party and costs $50 fee. Seems like a notary is still required in the end. Has anyone paid this fee? Is it worth it? Does it lower the notary cost?
Aug 05, 2020 03:13 PM
166 Posts
Joined Dec 2010
nagraw4Aug 05, 2020 03:13 PM
166 Posts
Anyone knows how soon can you refi with loan cabin after closing with Better?
Aug 05, 2020 03:38 PM
166 Posts
Joined Dec 2010
nagraw4Aug 05, 2020 03:38 PM
166 Posts
After you walk away from a loacked loan, do the lenders make you wait before you can reapply with them? (like you are in the penalty box for 3 months etc)
Aug 05, 2020 03:54 PM
79 Posts
Joined Oct 2005
pavan87Aug 05, 2020 03:54 PM
79 Posts
Quote from CycloneFW :
Better changes the loss payee on your insurance when you get conditionally approved. It's one of the things your processor does when they get the approval for your file. It's not that uncommon.
This is absolutely correct. I just completed most of the tasks yesterday and was conditionally approved late last night. This morning, I received a call from my insurance company stating Better was on the other line and was attempting to change the loss payee. We are so early on in the process, it seems a bit too soon for this to occur in my opinion.
Aug 05, 2020 04:09 PM
52 Posts
Joined Jan 2012
scorpioneyesAug 05, 2020 04:09 PM
52 Posts
I'm locked in with Better at 2.75 w/$1300 lender credits. I presented an LE with 2.625 but LC deliberately left out the $1893 lender credit. Better won't match and replied with this:

"Thank you for providing us the competing loan estimate. Unfortunately, the rate they are offering you is something that is not available for your file. The rate of 2.75%, which you are currently in, is the lowest possible rate for your file."

Is it true no matter what I present to them, there's no way to go lower because it's not on my file's rate sheet?

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Aug 05, 2020 04:33 PM
25 Posts
Joined Apr 2020
wj_cmAug 05, 2020 04:33 PM
25 Posts
Quote from scorpioneyes :
I'm locked in with Better at 2.75 w/$1300 lender credits. I presented an LE with 2.625 but LC deliberately left out the $1893 lender credit. Better won't match and replied with this:

"Thank you for providing us the competing loan estimate. Unfortunately, the rate they are offering you is something that is not available for your file. The rate of 2.75%, which you are currently in, is the lowest possible rate for your file."

Is it true no matter what I present to them, there's no way to go lower because it's not on my file's rate sheet?
That is true. I was told the same during my first go round of refi with Better. On my second round I made sure not to lock until I saw the lowest rate that I wanted on my rate sheet.
Aug 05, 2020 04:33 PM
1,018 Posts
Joined Mar 2019
CycloneFWAug 05, 2020 04:33 PM
1,018 Posts
Quote from pavan87 :
This is absolutely correct. I just completed most of the tasks yesterday and was conditionally approved late last night. This morning, I received a call from my insurance company stating Better was on the other line and was attempting to change the loss payee. We are so early on in the process, it seems a bit too soon for this to occur in my opinion.
Yup. I thought the same during my first Better refi, but people posting this thread have done app to closing table in 13-14 days (mine was 18), so it seems acceptable then to get it done to help facilitate a quick close.
Aug 05, 2020 04:51 PM
418 Posts
Joined Dec 2005
MethodmanAug 05, 2020 04:51 PM
418 Posts
Quote from scorpioneyes :
I'm locked in with Better at 2.75 w/$1300 lender credits. I presented an LE with 2.625 but LC deliberately left out the $1893 lender credit. Better won't match and replied with this:

"Thank you for providing us the competing loan estimate. Unfortunately, the rate they are offering you is something that is not available for your file. The rate of 2.75%, which you are currently in, is the lowest possible rate for your file."

Is it true no matter what I present to them, there's no way to go lower because it's not on my file's rate sheet?
Yes, I was in the same situation with better on my 2nd refi with them. Lowest rate on my rate sheet was 2.75% with like $14k in costs. I presented a couple LEs at 2.625% and they just kept saying I already have the lowest rate available. Didn't matter whether it was the LO or processing expert that looked at it. I ended up getting another LE at 2.5% with no costs so I just went ahead with that and gave up on Better. The processor actually called me and asked if I wanted her to withdraw the application. I just told her to leave it on hold since I didn't want to lose the AMEX promo. Wishful thinking, but if rates keep going down and my rate lock with Better expires, I might be able to refi with them again before the October deadline.
Aug 05, 2020 05:19 PM
52 Posts
Joined Jan 2012
scorpioneyesAug 05, 2020 05:19 PM
52 Posts
Quote from Methodman :
Yes, I was in the same situation with better on my 2nd refi with them. Lowest rate on my rate sheet was 2.75% with like $14k in costs. I presented a couple LEs at 2.625% and they just kept saying I already have the lowest rate available. Didn't matter whether it was the LO or processing expert that looked at it. I ended up getting another LE at 2.5% with no costs so I just went ahead with that and gave up on Better. The processor actually called me and asked if I wanted her to withdraw the application. I just told her to leave it on hold since I didn't want to lose the AMEX promo. Wishful thinking, but if rates keep going down and my rate lock with Better expires, I might be able to refi with them again before the October deadline.
that's a good strategy. how would that work? is the application null and void when the lock expires?

I don't recall what was on my original rate sheet before locking - but it was high, in the 3% WITH points and no credit. I presented a WM LE, and that's when Better matched the 2.75%. Naturally the revised rate sheet shows 2.75 and $1300 credit as the "lowest" (IMO that's a man-made rate sheet and could be "man-made" again). I don't have a bad deal now as the AMEX promo would net me $2200 after closing. But if I can get a better rate elsewhere, I would like to do the same as you.
Pro
Aug 05, 2020 07:44 PM
168 Posts
Joined Sep 2007
pghbuckeye
Pro
Aug 05, 2020 07:44 PM
168 Posts
I posted this on the mega-thread on refinances but its more appropriate here..

I locked with LC and completed the first round of paperwork at 2.75% with lender credit offsetting all fees minus prepaids/escrow.

On a whim - I sent their LE to Better.com and they actually matched... to my surprise. They also confirmed I'm eligible for the $2500 Amex offer. Is it wrong to just withdraw the LoanCabin offer even though they've started down the process in order to get the Better.com deal?
Aug 05, 2020 08:41 PM
458 Posts
Joined Mar 2008
lmc387Aug 05, 2020 08:41 PM
458 Posts
Quote from pghbuckeye :
I posted this on the mega-thread on refinances but its more appropriate here..

I locked with LC and completed the first round of paperwork at 2.75% with lender credit offsetting all fees minus prepaids/escrow.

On a whim - I sent their LE to Better.com and they actually matched... to my surprise. They also confirmed I'm eligible for the $2500 Amex offer. Is it wrong to just withdraw the LoanCabin offer even though they've started down the process in order to get the Better.com deal?
Nothing wrong with withdrawing from the other loan.
Aug 05, 2020 09:07 PM
5,264 Posts
Joined Jul 2006
shahhereAug 05, 2020 09:07 PM
5,264 Posts
What do you guys think about rolling $6,000 of School taxes due in August into the loan or should I go and make a payment and show receipt? I honestly dont want to wire funds to them as I've never done it and it would be a large sum to wire.


Apparently my closing expert was MIA as she was affected by the storm but will close on Saturday as they are allowing me......

Shah

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Aug 05, 2020 09:22 PM
76 Posts
Joined Aug 2006
GooW00Aug 05, 2020 09:22 PM
76 Posts
Quote from scorpioneyes :
I'm locked in with Better at 2.75 w/$1300 lender credits. I presented an LE with 2.625 but LC deliberately left out the $1893 lender credit. Better won't match and replied with this:

"Thank you for providing us the competing loan estimate. Unfortunately, the rate they are offering you is something that is not available for your file. The rate of 2.75%, which you are currently in, is the lowest possible rate for your file."

Is it true no matter what I present to them, there's no way to go lower because it's not on my file's rate sheet?
They told me this at first too, but it's not accurate. One of the associates (not my primary LO) told me this at first, but when I CCed the LO and mentioned the better.com price guarantee, suddenly they could match the rate, although the closing costs were higher than my competing LE.

Then when I locked with better, I sent that same LE to the processor who matched without any issues.

Bottom line, they CAN match rates not on your rates tab and they do seem to more aggressively match after you lock your rate with them.

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