Dyson.com[dyson.com] has Dyson Cyclone V10 Absolute Vacuum Cleaner (Black, Blue or Copper) w/ Free Tools (when you auto-register, up to $75 value) on sale for $399.99 Shipping is free
Note, After adding the vacuum to cart, choose 1 of the following tools:
not to undermine the deal or the quality of their machines, but stay away from Dyson.com.
Two weeks I ordered new vacuum + free tools, which was expected to be a gift arriving before Jan.3
Since then:
- I've seen three different pending charges on my credit card, all disappeared eventually.
- I received free tool on time (thanks, very useful without the vacuum)
- I got charged $75 for that extra tool
- Tried to call customer services, line is forever busy
- Today I've got an email apologizing about that $75 charge - it was a mistake, we'll fix everything, blah-blah.
- since then no transactions or charges on the credit card, no shipping information, and no way to see any order update ar status at their web-site.
Summary: Two weeks later I still have no idea when the actual vacuum will be shipped and how much it will eventually cost. I already missed the gifting deadline and have a set of useless extra brushes that I bought for $75.
It seems that my experience is far from being unusual: https://www.trustpilot.com/review/www.dyson.com
not to undermine the deal or the quality of their machines, but stay away from Dyson.com.
Two weeks I ordered new vacuum + free tools, which was expected to be a gift arriving before Jan.3
Since then:
- I've seen three different pending charges on my credit card, all disappeared eventually.
- I received free tool on time (thanks, very useful without the vacuum)
- I got charged $75 for that extra tool
- Tried to call customer services, line is forever busy
- Today I've got an email apologizing about that $75 charge - it was a mistake, we'll fix everything, blah-blah.
- since then no transactions or charges on the credit card, no shipping information, and no way to see any order update ar status at their web-site.
Summary: Two weeks later I still have no idea when the actual vacuum will be shipped and how much it will eventually cost. I already missed the gifting deadline and have a set of useless extra brushes that I bought for $75.
It seems that my experience is far from being unusual: https://www.trustpilot.com/review/www.dyson.com
Agree. Avoid dyson.com. Not as bad as you, but ordered a vacuum that was advertised to be shipped with 2day shipping and vacuum took 18 days to arrive. Shipped 2 days after I ordered with ground UPS. Asked Dyson CS for explanation, told me that the item was not available for immediate shipment as noted on the product page... But I am 90% sure it had no notice until a few days after I ordered (I looked at this product page multiple times for 1-2 days before ordering).
Still does not explain why they were able to ship the item 2 days after ordering, but did not use 2day shipping as advertised.
Got this same deal from dyson.com before Christmas with 15% cash back. Got the vacuum in 2 days and the tools and dok just after New Years. All in all a great deal.
I think the same product is available from Costco for $350. I got mine there because it's like a lifetime warranty if the vacuum ever fails, which is great considering Dyson's reliability issues.
I think the same product is available from Costco for $350. I got mine there because it's like a lifetime warranty if the vacuum ever fails, which is great considering Dyson's reliability issues.
The Costco deal didn't have any of the kits, just the tools. My bad.
I think the same product is available from Costco for $350. I got mine there because it's like a lifetime warranty if the vacuum ever fails, which is great considering Dyson's reliability issues.
It's $480 online at Costco. Was the $350 an in-store deal?
The soft brush is crucial for hardwood and costs about 100-150 on its own so would not consider without.
I had an exceptional experience with dyson. Got one for my parents, shipped right away. Mine had a battery issue, took it to a local repair place and was replaced without problem.
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I bought this, the detachable tools reside in the docking station.
Two weeks I ordered new vacuum + free tools, which was expected to be a gift arriving before Jan.3
Since then:
- I've seen three different pending charges on my credit card, all disappeared eventually.
- I received free tool on time (thanks, very useful without the vacuum)
- I got charged $75 for that extra tool
- Tried to call customer services, line is forever busy
- Today I've got an email apologizing about that $75 charge - it was a mistake, we'll fix everything, blah-blah.
- since then no transactions or charges on the credit card, no shipping information, and no way to see any order update ar status at their web-site.
Summary: Two weeks later I still have no idea when the actual vacuum will be shipped and how much it will eventually cost. I already missed the gifting deadline and have a set of useless extra brushes that I bought for $75.
It seems that my experience is far from being unusual: https://www.trustpilot.com/review/www.dyson.com
Two weeks I ordered new vacuum + free tools, which was expected to be a gift arriving before Jan.3
Since then:
- I've seen three different pending charges on my credit card, all disappeared eventually.
- I received free tool on time (thanks, very useful without the vacuum)
- I got charged $75 for that extra tool
- Tried to call customer services, line is forever busy
- Today I've got an email apologizing about that $75 charge - it was a mistake, we'll fix everything, blah-blah.
- since then no transactions or charges on the credit card, no shipping information, and no way to see any order update ar status at their web-site.
Summary: Two weeks later I still have no idea when the actual vacuum will be shipped and how much it will eventually cost. I already missed the gifting deadline and have a set of useless extra brushes that I bought for $75.
It seems that my experience is far from being unusual: https://www.trustpilot.com/review/www.dyson.com
Still does not explain why they were able to ship the item 2 days after ordering, but did not use 2day shipping as advertised.
Sign up for a Slickdeals account to remove this ad.
The Costco deal didn't have any of the kits, just the tools. My bad.
I had an exceptional experience with dyson. Got one for my parents, shipped right away. Mine had a battery issue, took it to a local repair place and was replaced without problem.
Refurb is like used, second hand product