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expired Posted by green_key • Mar 3, 2020
expired Posted by green_key • Mar 3, 2020

Costco Members: LG Gram Laptop: 17" 2560x1600, i7-1065G7, 16GB RAM, 512GB SSD

+ Free Shipping

$1,200

$1,500

20% off
Costco Wholesale
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Deal Details
Costco.com has for their Members: LG Gram 17" Ultra Thin and Light Laptop (17Z90N-R.AAC8U1) on sale for $1,199.99. Shipping is free. Thanks green_key

Specs:
  • 17" 2560x1600 WQXGA IPS Display
  • Intel i7-1065G7 1.3GHz 4-Core / 8-Thread 10th Gen Processor
  • 16GB DDR4 3200MHz Memory
  • 512GB M.2 PCIe NVMe Solid State Drive
  • Intel Iris Plus Graphics
  • backlit Keyboard + Fingerprint ID
  • Dual-Band 802.11ac Wi-Fi + Bluetooth 5.0
  • Windows 10 Home 64-Bit
  • Ports:
    • 1x HDMI
    • 3x USB 3.1
    • 1x USB 3.1 Type-C w/ Thunderbolt
    • 1x Headphone-out
    • 1x RJ-45
    • 1x Micro SD
  • 2-Cell 80 WHr Battery
  • 2.98lbs

Editor's Notes

Written by SaltyOne | Staff
Offer valid through 4/5/20 or while supplies last.

Original Post

Written by green_key
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Costco.com has for their Members: LG Gram 17" Ultra Thin and Light Laptop (17Z90N-R.AAC8U1) on sale for $1,199.99. Shipping is free. Thanks green_key

Specs:
  • 17" 2560x1600 WQXGA IPS Display
  • Intel i7-1065G7 1.3GHz 4-Core / 8-Thread 10th Gen Processor
  • 16GB DDR4 3200MHz Memory
  • 512GB M.2 PCIe NVMe Solid State Drive
  • Intel Iris Plus Graphics
  • backlit Keyboard + Fingerprint ID
  • Dual-Band 802.11ac Wi-Fi + Bluetooth 5.0
  • Windows 10 Home 64-Bit
  • Ports:
    • 1x HDMI
    • 3x USB 3.1
    • 1x USB 3.1 Type-C w/ Thunderbolt
    • 1x Headphone-out
    • 1x RJ-45
    • 1x Micro SD
  • 2-Cell 80 WHr Battery
  • 2.98lbs

Editor's Notes

Written by SaltyOne | Staff
Offer valid through 4/5/20 or while supplies last.

Original Post

Written by green_key

Community Voting

Deal Score
+66
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Top Comments

justin4192
28 Posts
18 Reputation
I was able to return my Gram 17 2019 model to Costco before my 90 days and purchased the 2020 model. My primary reason was the improved, wider keyboard with regular number pad. I found the 2019 a bit cramped (backspace in particular I'd miss) and the condensed number pad annoying even though I originally thought I would live with it. The improved processor and integrated graphics are a plus as well. I have been using the new model for a few days now and ran a few tests as well. Here are my comments:

The screen is the biggest selling point to me. I like the larger size, great color/contrast and brightness. The real-estate is great for photo editing. The glare does not bother me and the brightness has been more than plenty. It is a huge improvement over a Lenovo Flex 15 I tried out. I also had a Gigabyte Aero 15 OLED 4K laptop to compare to and the LG Gram 17 was my favorite. The OLED screen had an uneven brightness vertical band on the right side and I was always aware of possible burn in. Side by side, the colors and contrast were not noticeably different even though everyone raves about OLED screens being so superior. I much prefer the larger 17" and 16 x 10 ratio and not having to worry about possible burn in.
The chassis on the 2020 model does seem a little firmer than the 2019. They redesigned the monitor hinge and it seems sturdier.
The touchpad is the same. I really like it. Yes, it does depress a bit as some video reviewers point out, but it's not a big deal to me.
Battery life is excellent and I have not had any issues with drain while the computer sleeps. I often just close the screen in the evening, leaving it on battery only and when I return in the morning, the charge status has no significant change. I haven't written down the numbers, but I recall leaving it around 80% at night and coming back in the morning and it being near that.
I really like how quiet both generations Gram 17s CPU fans are. The Aero 15 was annoyingly loud, even at idle or low usage. The fans had a higher pitch that I could not stand.
Heat has not been an issue for me. It does get warm more so in the center, rear near the monitor since that is where the processor is. I use the laptop on my lap a lot and it is not uncomfortably warm.

Here are several test results I have:

Novabench:

2019

2020

You'll see improvements across the board for the i7-1065G7.

PugetBench v0.8 BETA for Photoshop

2019

2020

You will see that the i7-8565U actually performed some of the tasks better than the i7-1065G7.

In real world use, so far I have not noticed a significant difference in power between the two. I haven't tried games yet, possibly later. I tried some on the 2019 and it didn't work well as expected.

To conclude, I am very impressed with the LG Gram 17. This is my favorite laptop I have used.

248 Comments

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Mar 26, 2020
10 Posts
Joined Mar 2020
Mar 26, 2020
newuser7
Mar 26, 2020
10 Posts
Quote from rios7 :
huh, my 3 year old dell xps 13 9350 doesnt have this problem and it cost me 500 bucks refurbished...
It makes no sense to me either...but it might be the luck of the draw, from things I read. Many folks exchange them until they get a perfect one...maybe the 17" shows this more pronounced than the 13 due to its size somehow or being a unique aspect ratio part?. More expensive IPS displays (non-laptop) go through more rigorous QC.

It really bothersome...didn't see it mentioned in any reviews, so I'm thinking there are some nicer units available for exchange or just to return it. You may be able to adjust the calibration in either Windows or the Intel graphics control panel to lessen the effect. The intel stuff downloaded I think after installing all the updates.
Last edited by newuser7 March 25, 2020 at 06:27 PM.
Mar 26, 2020
183 Posts
Joined Jul 2018
Mar 26, 2020
gunnerxl
Mar 26, 2020
183 Posts
Not seeing this color issue on my unit, must be a bad batch perhaps
Mar 31, 2020
1,147 Posts
Joined Jul 2011
Mar 31, 2020
Noobzilla771
Mar 31, 2020
1,147 Posts
Finally decided to pull the trigger on this but I decided too late. Local Costco doesnt have it anymore
Mar 31, 2020
84 Posts
Joined Jun 2016
Mar 31, 2020
ShoppingCollectorate
Mar 31, 2020
84 Posts
I purchased this laptop from my local warehouse and plan on using it for college. So far it has been amazing but since college is completely virtual at the moment I haven't had a chance to truly put its portability to the test.

The 17in screen in the body of a 15in laptop is amazing. I like to multitask from my couch while I watch TV and hardly even notice this sitting on my lap over an extended amount of time. Other laptops usually become uncomfortable or very hot but I haven't encountered either of those issues with this one.

One thing that bugs me about the keyboard is the fact that the "Home" and "End" buttons are Function keys by default (you have to press the orange "Fn" key next to the Windows button in order to use them). You can always switch the default keyboard action to the function keys but they are paired with the "PgUp" and "PgDn" keys so either way you're stuck pressing the Fn key. I don't do any type of video/photo editing or gaming so I can speak to its performance in those areas.

Now for the real issues....

On first boot it froze on the WiFi selection screen during the Windows setup, so I had to force power down and start over. The second time it went through setup without a hitch but when it booted into Windows, after about 3hrs of light use, it completely froze on me. Had to force power down again. After several more hours of on and off use, I got my first BSOD (MACHINE_CHECK_EXCEPTION, 0x0000009c, ntoskrnl.exe). So I ran a sfc /scannow, DISM.exe /Online /Cleanup-image /Restorehealth, and ran a chkdsk. After rebooting and using it for another 1hr I got another BSOD with the same error.

LG doesn't have any BIOS updates for this Costco exclusive model on their website so I tried completely wiping the drive and installing Windows from a USB but that still didn't fix the BSOD issue. I'm taking it back to Costco tomorrow to exchange it for another one (hopefully this was just a bad one in a batch).

I think these problems are related to the BIOS or there is faulty hardware somewhere in this machine. If you want LG to troubleshoot you have to mail it to them and hope that they don't charge you for any repairs not covered under the limited warranty.

Overall I really love this laptop! Hopefully I can get one without the BSOD and freezing issues.

Pros:
- Lightweight, extremely portable even though it's 17", hardly notice it after a prolonged time of lap use, 17" screen in a 15" body (fits in a 15" protective sleeve)
- Huge screen with 16:10 ratio is great for productivity
- Excellent battery life that easily lasted me for 8hrs of web browsing/light use at 50% brightness
- Awesome display (I'm graphically challenged but for me, the image was sharp, crisp, and it gets really bright for outdoor use)
- NVMe makes for lighting fast reboot and boot speeds
- Fingerprint sensor makes logging in really easy (wish it had an IR camera)

Cons:
- Backlighting turns off after every restart
- Constant freezes and BSODs during normal use
- "Home" and "End" keys are Function keys by default
- Takes longer to charge than other laptops you may be used to due to the large battery
- The webcam is meh, seems grainy to me when I open in with Skype or the built-in Microsoft camera

Edit: When I went in to buy this at the warehouse, the rep had to ok it with a manager and told me they weren't supposed to be selling them. I told him about the giant kiosk display at the front of the store and he said "yeah, I'm going to have to fix that". The next day I checked the website and they had disappeared.
Last edited by Feel-The-Rhythm March 30, 2020 at 10:29 PM.
Apr 1, 2020
1,677 Posts
Joined Jun 2006
Apr 1, 2020
thecalip
Apr 1, 2020
1,677 Posts
I still have received mine. Ordered on 3/20. Costco is checking on it.
Apr 1, 2020
183 Posts
Joined Jul 2018
Apr 1, 2020
gunnerxl
Apr 1, 2020
183 Posts
Quote from Feel-The-Rhythm :
Edit: When I went in to buy this at the warehouse, the rep had to ok it with a manager and told me they weren't supposed to be selling them. I told him about the giant kiosk display at the front of the store and he said "yeah, I'm going to have to fix that". The next day I checked the website and they had disappeared.
What did costco manager mean by not supposed to be selling them? It sounds like they had limited quantites of these Costco exclusive LG Gram 17's and it's simpysold out! Not surprising as it's selling for less than bestbuy, B&H, Amazon etc with exact same configuration minus 1x 512GB drive but yo ugain 1x nvme ssd slot!

Sounds like you got a bad unit with the BSOD issues, mine has been flawless to date for the past couple of weeks, not a single BSOD, only issue and this is perhaps windows/chrome related was after a resume from standby clicking on a new tab saw a delay of 30 seconds after which of course 20 new tabs opened!

Did you manage to get a replacement unit in the end with no BSOD issues?
Apr 2, 2020
84 Posts
Joined Jun 2016
Apr 2, 2020
ShoppingCollectorate
Apr 2, 2020
84 Posts
Quote from gunnerxl :
What did costco manager mean by not supposed to be selling them?

Sounds like you got a bad unit with the BSOD issues

Did you manage to get a replacement unit in the end with no BSOD issues?
Not sure why they weren't supposed to be selling them. I didn't ask and was just happy to have gotten one lol

I went back no Monday and was able to return the one with issues and buy a new one. So far no issues! It's been working great. I'm pretty sure I just got a bad unit the first time around.

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Apr 2, 2020
375 Posts
Joined Nov 2015
Apr 2, 2020
NoTimeForHate
Apr 2, 2020
375 Posts
Quote from Feel-The-Rhythm :
Not sure why they weren't supposed to be selling them. I didn't ask and was just happy to have gotten one lol

I went back no Monday and was able to return the one with issues and buy a new one. So far no issues! It's been working great. I'm pretty sure I just got a bad unit the first time around.
Was it still for $1200?
Apr 2, 2020
84 Posts
Joined Jun 2016
Apr 2, 2020
ShoppingCollectorate
Apr 2, 2020
84 Posts
Quote from NoTimeForHate :
Was it still for $1200?
Yeah they still had it on sale for $1200
Apr 2, 2020
31 Posts
Joined Jan 2009
Apr 2, 2020
madugo
Apr 2, 2020
31 Posts
Quote from newuser7 :
It makes no sense to me either...but it might be the luck of the draw, from things I read. Many folks exchange them until they get a perfect one...maybe the 17" shows this more pronounced than the 13 due to its size somehow or being a unique aspect ratio part?. More expensive IPS displays (non-laptop) go through more rigorous QC.

It really bothersome...didn't see it mentioned in any reviews, so I'm thinking there are some nicer units available for exchange or just to return it. You may be able to adjust the calibration in either Windows or the Intel graphics control panel to lessen the effect. The intel stuff downloaded I think after installing all the updates.
2/3 of my screen is warm tone, and 1/3 is cool tone...
this is really crazy but I need the computer to WFH and local costco does not have anymore for exchange....FML...
Apr 2, 2020
751 Posts
Joined Aug 2017
Apr 2, 2020
imissmypencils
Apr 2, 2020
751 Posts
I was going to get this but the covid-19 hit us so I decided to save my money and I'm kind of glad I did now. Seems like a lot of people are having out of the box issues with this laptop.
Apr 2, 2020
10 Posts
Joined Mar 2020
Apr 2, 2020
newuser7
Apr 2, 2020
10 Posts
Quote from madugo :
2/3 of my screen is warm tone, and 1/3 is cool tone...
this is really crazy but I need the computer to WFH and local costco does not have anymore for exchange....FML...
I was able to get to Costco last week, they don't do exchanges per se, I found out. So I returned it, went back into the warehouse and bought another one! The new one has a much better screen. Not as perfect as I'd like, but serviceable. And the floor model had great color uniformity but bad brightness uniformity at the right edge. There shouldn't be so much variation in these... what's up LG??? Also one of the keyboard LEDs lights up blindingly if you look at the laptop from the side! Alas it's been a very useful laptop. Mine does start to get warm when I run something heavy on the processor.

I'd guess Costco would have more in stock at some point, hopefully. Maybe down the road you can still exchange it within the 90-day return timeframe. OneDrive might come in handy so that you don't have to reconfigure the PC all over again (not sure though)
Apr 2, 2020
31 Posts
Joined Jan 2009
Apr 2, 2020
madugo
Apr 2, 2020
31 Posts
Quote from newuser7 :
I was able to get to Costco last week, they don't do exchanges per se, I found out. So I returned it, went back into the warehouse and bought another one! The new one has a much better screen. Not as perfect as I'd like, but serviceable. And the floor model had great color uniformity but bad brightness uniformity at the right edge. There shouldn't be so much variation in these... what's up LG??? Also one of the keyboard LEDs lights up blindingly if you look at the laptop from the side! Alas it's been a very useful laptop. Mine does start to get warm when I run something heavy on the processor.

I'd guess Costco would have more in stock at some point, hopefully. Maybe down the road you can still exchange it within the 90-day return timeframe. OneDrive might come in handy so that you don't have to reconfigure the PC all over again (not sure though)
Thanks for the input.

The whole reason bought this is for the whole work from home situation...

It is really hassle for return and repurchase, and not sure if the new one would be better or not than the current one..my local costco removed all the display, went to several costco and all was like that. Maybe they sold out all stocks..
Apr 4, 2020
25 Posts
Joined Sep 2005
Apr 4, 2020
jetshine
Apr 4, 2020
25 Posts
This was briefly back up on the Costco site yesterday around 5:30p EDT so I ordered one. I would like to have seen it in person, but my local warehouse was sold out a while ago. I'm hoping the 17" won't be too huge because I really like having a large 2K screen and full keyboard at under 3 lbs.

The LG Gram 15 offer (-$250) is also tempting, but the screen is lower resolution (1080p) and I really don't need a touch screen. I've had a 13" HP ultra book 2-in-1 for 3 years, and I've almost never used the touch screen or stylus.

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Apr 6, 2020
159 Posts
Joined Nov 2015
Apr 6, 2020
jose7975
Apr 6, 2020
159 Posts
I grabbed the last one at the local store for $1200 but I am thinking about spending 200 more and getting the Lenovo C940. The C940 has a 9750H cpu, an NVIDIA® GeForce® GTX 1650 4GB, touchscreen. The dowbside is screen size 15 inch, and only a 250 ssd. What do you guys think?

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