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Sirius SiriusXM : Renew for $30/6 months or $60/year without having to call up

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So this is new...

I went to my SiriusXM account. It was about to expire tomorrow, and I didn't want to pay their ridiculous "normal rates".

Normally, this means you have to call in and talk to a sales person who tries hard to sell you a crappy rate unless you hold firm for a while and then you get an OK rate.

Anyway, I was prepared for that. But I called in and...there are no CSRs available during normal working hours. Hmmm...I know, Coronavirus.

Anyway, I go back to the website and hit the "Cancel" button for my subscription. Normally, all this does is give you a popup about how you can call them to cancel.

But this time, it brought up a page saying "before you go, how about one of these offers...?"

And the offers were:

$30 for 6 months SIrusXM Select
$60 for 12 months SiriusXM Select
$100 for 12 months SiriusXM All Access

I picked the $60 deal. It came to $72 with taxes and fees. I was done in 30 seconds.

(All Access gives you more sports and Howard Stern, in case you're wondering).

Very happy not to have had to talk to a CSR.
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Created 04-03-2020 at 06:00 PM by kwadguy
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Joined Jan 2005
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#2
Just noticed this myself when I went to cancel.
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Joined Aug 2009
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#3
It would be nice if they gave a nice discount for a year's service during this time. I'd go back for the right price ($30 a year). The problem that I had with SiriusXM is that when I'm in the car I want to listen to music, not some random DJ who I could care less about. They talk way too much, and not enough music is played on the music stations. When I want to hear people talk I'll go to one of the stations that does that. The only thing that kept me around longer was live Fantasy football. That was cool.
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Last edited by PocketsThick April 3, 2020 at 06:14 PM.
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Joined Jan 2011
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#4
Quote from kwadguy
:
So this is new...

I went to my SiriusXM account. It was about to expire tomorrow, and I didn't want to pay their ridiculous "normal rates".

Normally, this means you have to call in and talk to a sales person who tries hard to sell you a crappy rate unless you hold firm for a while and then you get an OK rate.

Anyway, I was prepared for that. But I called in and...there are no CSRs available during normal working hours. Hmmm...I know, Coronavirus.

Anyway, I go back to the website and hit the "Cancel" button for my subscription. Normally, all this does is give you a popup about how you can call them to cancel.

But this time, it brought up a page saying "before you go, how about one of these offers...?"

And the offers were:

$30 for 6 months SIrusXM Select
$60 for 12 months SiriusXM Select
$100 for 12 months SiriusXM All Access

I picked the $60 deal. It came to $72 with taxes and fees. I was done in 30 seconds.

(All Access gives you more sports and Howard Stern, in case you're wondering).

Very happy not to have had to talk to a CSR.
**Edit** NM found it. Had to goto Help and Support to cancel the account and it's found in that drop down box.

Where do you go to cancel?
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Last edited by zergrush April 3, 2020 at 06:21 PM.
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Joined Sep 2011
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#5
My last deal had been ended 2 months ago and I hadn't called to cancel/get a better offer yet. Took me longer to find my password than it did to go through the process.
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Joined Oct 2009
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#6
They sent me a renewal last year for $0 for a year. Wouldn't honor it til I talked to corporate, then they did. Waiting for that screw up again.
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Joined Oct 2007
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#7
I didn't know they offered online cancel now. I called to cancel 2 months ago, and they offered Select monthly plan of 4.99 for 1 year. ($60 for a year)
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Joined Apr 2020
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#8
they have a free month at the moment until may ,i found signal drops alot
use disposible credit card as they dont let you cancel havter 6 months or year is up it auto renews
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Joined Aug 2009
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#9
This might as well be their normal price, about what it's worth. I just go 90 day trial to 90 day trial; just change my email every time and never had any issues.
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Joined Dec 2011
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#10
Pro move is to buy $100 worth of Xm Radio cards at Best Buy ( using your discounts and gift cards of course), add $100 to your XM account. When your expiration time is near (like 2 days before the expiration, Call and say all ya got is $100 in the account and you want a year of all access for $100 all in (includes taxes and fees). Boom. They got the money, you got a year for $100. Been doing this for years.
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Joined Jul 2012
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#11
It would be nice if I didn't have to talk to XM at all. All they care about is getting the most out of you and make you feel cheap.
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Joined Oct 2010
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#12
I had to call and go through the automated voice but I did get the $60.00 rate.
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Joined Jun 2005
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#13
Considering most people use in car and most people aren't commuting, they are probably worried about losing people forever
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Joined Jun 2006
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#14
Quote from x2ruff4u
:
It would be nice if I didn't have to talk to XM at all. All they care about is getting the most out of you and make you feel cheap.
Well, that's the point of this thread: Now you don't have to talk to them!
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Joined Nov 2016
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#15
Mine just opens up a chat that says come back between 8am-8pm. I have a few change my subscription "deals" that are no better then what what I already have. 😢
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