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Offer valid while promotion/supplies last. ~ persian_mafia
Hi everyone! We've had an incredibly busy day here with the launch of our new iPhone SE promotion. Our initial promo was a wild success, and it sold out much faster than we anticipated!
We've been overwhelmed by thousands of orders and customer communications in response to that launch offer, and we are getting back to everyone individually as quickly as possible. But to help clear things up for those still following this thread:
1. Device unlocking policy. All devices that come bundled with a 6 month service plan for free carry with it a 360-day locking policy in order for us to provide the best possible up-front price.
However, earlier today the unlock policy on our website simply stated 180 days, and did not specify the 360-day policy with respect to the 6 month bundle offer.
Because this was an issue on our end, we will honor a 180-day unlock policy if you placed your order today before 11 AM PST, when our unlock policy page was corrected.
However, we hope that you will love your Red Pocket service like most of our existing customers do, and stay well beyond your first 180 days!
2. If you wish to cancel your pre-order, we would be sad to see you go, but we will honor and promptly process that request. Please simply reply by email to the receipt that you received from us and let us know so we can process a full, no-hassle refund.
We work hard to deliver the best wireless value in the industry - and the results tell us that we're on to something! We appreciate all the support and feedback from the SD community (even when it gets a little salty from some of you!). We will keep working for you, and will keep putting out the best offers anywhere.