Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
Forum Thread

Need advice on an item I purchased but is stuck in mail system.

543 239 April 18, 2020 at 12:37 AM
I purchased an item (nu-tropics) from a supplier a couple states away. This item usually only takes 2 to 3 days to arrive. The tracking number that I was given states
"April 9, 2020, 4:16 pm
Shipment Received, Package Acceptance Pending
WILSON, NC 27893
Your shipment was received at 4:16 pm on April 9, 2020 in WILSON, NC 27893. The acceptance of your package is pending.".
Its now 4/18/20 and the package still shows no movement and still states "Shipment Received, Package Acceptance Pending". I contacted the seller and got this response "Its the worldwide pandemic that's slowed down the shipment.. I've bought several things from other suppliers and even sold several things in this time frame and the tracking numbers all show normal movement and normal travel times. Should I be worried about not getting the package? And is there any steps I should be taking to have the postal service search for the package? Sorry for the spoon feeding request Its just that I'm at a lose of what steps should be taken. Thanks a ton in advance for any and all guidance.
About the OP
Joined Mar 2007 L5: Journeyman
239 Reputation Points
9 Deals Posted
285 Votes Submitted
543 Comments Posted

Your comment cannot be blank.

Sign up for a Slickdeals account to remove this ad.

Joined Jun 2005
Let Sleeping Dogs Lie
> bubble2 8,770 Posts
3,152 Reputation
komondor
04-18-2020 at 08:25 AM.
04-18-2020 at 08:25 AM.
yes when that has shown up the items were never actually shipped they just created the label. They should be able to explain why the item has no movement. Ask them to reship the item, if the system shows 2 deliveries then pay for both but willing to be you only get the 2nd item.
Reply
Joined Jan 2009
L3: Novice
> bubble2 276 Posts
19 Reputation
LuvChicken
04-18-2020 at 02:52 PM.
04-18-2020 at 02:52 PM.
I made a purchase from a Newegg seller on April 4th. 3 business days later I received a shipping label as per the policy. I have not received the item yet and instead have been given a 2nd shipping label number. Neither of these labels show anything but created and not shipped. I
I made a claim that was supposed to be resolved in 4 business days and is yet unresolved.
It has to be the virus causing the delay. Still updated communication is very important and something that is missing today.
Good luck on your shipment.
Reply
Joined Mar 2007
L5: Journeyman
> bubble2 543 Posts
239 Reputation
Original Poster
D Johnson
04-18-2020 at 07:45 PM.
04-18-2020 at 07:45 PM.
When I first started purchasing from this supplier over a year ago he accepted pay-pal but stopped accepting pay pal 4 or 5 months ago and started sending Quick books invoices for me to pay through. Can I still dispute the charges on my credit card ?
Reply
Joined Jan 2010
Too cool for school
> bubble2 6,121 Posts
2,322 Reputation
ProfessorChaos
04-18-2020 at 10:06 PM.
04-18-2020 at 10:06 PM.
Quote from D Johnson :
When I first started purchasing from this supplier over a year ago he accepted pay-pal but stopped accepting pay pal 4 or 5 months ago and started sending Quick books invoices for me to pay through. Can I still dispute the charges on my credit card ?

Sounds shady as hell. I'd stop doing business with this dude ASAP.
Reply
Joined Mar 2007
L5: Journeyman
> bubble2 543 Posts
239 Reputation
Original Poster
D Johnson
04-18-2020 at 10:28 PM.
04-18-2020 at 10:28 PM.
Quote from ProfessorChaos :
Sounds shady as hell. I'd stop doing business with this dude ASAP.
I'll definitely never purchase from him again. Hes just trying to pull a fast one on me with this (the last purchase). I'm hoping to dispute the charges with my credit card. I think he has some kind of bad business practices and maybe struggling to keep his head above water but going under so maybe scamming some of his customers for a little side cash just to stay afloat a little longer. That's just my impression of his situation or maybe hes just a crook.
Reply
Joined Aug 2011
Permanent Ban
> bubble2 2,019 Posts
457 Reputation
cr8ter
04-19-2020 at 04:41 AM.
04-19-2020 at 04:41 AM.
Quote from D Johnson :
When I first started purchasing from this supplier over a year ago he accepted pay-pal but stopped accepting pay pal 4 or 5 months ago and started sending Quick books invoices for me to pay through. Can I still dispute the charges on my credit card ?


My credit score is 846, they let me dispute anything.
1
Reply
Joined Jan 2009
L3: Novice
> bubble2 276 Posts
19 Reputation
LuvChicken
04-19-2020 at 01:52 PM.
04-19-2020 at 01:52 PM.
I received a notice this morning that my package will arrive Wednesday. i do not think the seller had the item in stock and it took this long for them to receive new merchandise.
Hope the OP gets his problem resolved.
Reply

Sign up for a Slickdeals account to remove this ad.

Joined Mar 2007
L5: Journeyman
> bubble2 543 Posts
239 Reputation
Original Poster
D Johnson
04-24-2020 at 11:04 PM.
04-24-2020 at 11:04 PM.
My package had never been marked as received / accepted until I sent the seller a lengthy but polite email stating that a lot of my packages have been shipped and received with no delays . Within an hour or so of my email my package was marked as accepted at his post office. So finally I know that my package is really headed my way but very slowly. I have a family member that does a lot of eBay work also and he said it looks like my package was sent with something called sure post postage which is very slow traveling postage. But at least my package is on its way. And I give credit to this community for being so supportive with info such as LuvChickens " communication is very important" as well as the advice from the rest of this community. Once I get my package I don't think I'll ever purchase from this seller again. Thanks to each and everyone of you for the great support.
Reply
Joined Aug 2003
L9: Master
> bubble2 4,298 Posts
360 Reputation
fsyowad
04-24-2020 at 11:13 PM.
04-24-2020 at 11:13 PM.
Quote from D Johnson :
My package had never been marked as received / accepted until I sent the seller a lengthy but polite email stating that a lot of my packages have been shipped and received with no delays . Within an hour or so of my email my package was marked as accepted at his post office. So finally I know that my package is really headed my way but very slowly. I have a family member that does a lot of eBay work also and he said it looks like my package was sent with something called sure post postage which is very slow traveling postage. But at least my package is on its way. And I give credit to this community for being so supportive with info such as LuvChickens " communication is very important" as well as the advice from the rest of this community. Once I get my package I don't think I'll ever purchase from this seller again. Thanks to each and everyone of you for the great support.
The seller never even droped it off at the PO untill u emailed him. All these whiny Ebay sellers complain about all us scammy buyers........right.
Reply
Joined Mar 2020
L3: Novice
> bubble2 280 Posts
41 Reputation
CompusaHardDrive
04-25-2020 at 12:42 AM.
04-25-2020 at 12:42 AM.
It could end up sitting in some dudes house somewhere. A couple years from now you will read about it in the news. You know where the mail guy gets arrested after they are hauling crates of packages out of his house. Your item might end up in there.
Reply
Last edited by CompusaHardDrive April 25, 2020 at 12:46 AM.
Joined Dec 2010
Live Long And Suck It!
> bubble2 9,488 Posts
3,649 Reputation
Pro
CheapestGamer
04-25-2020 at 11:39 AM.
04-25-2020 at 11:39 AM.
Some people only do this sort of stuff as a 'side hustle' and may not pay attention to if they received orders or not. Either that or they didn't have stock IN HAND to ship out immediately and were waiting for it to arrive.

I know when I sold on Amazon it was only usually one off's I picked up here or there to offset my out of pocket cost to keep another of the same item. So I would use the Ron Popeil method of selling (set it and forget it) rather than lowballing myself out of money to try and be the lowest priced seller.

So since my prices were typically higher than the rest of the people selling the items I didn't worry about making a sale. Though that bit me in the backside at least once or twice where I had to run out at the last minute to ship out an item that I was on the final day before it'd be considered 'late' getting shipped by Amazon.
Reply
Page 1 of 1
Start the Conversation
 
Link Copied

The link has been copied to the clipboard.