QA Edit: Seems the 50% off appliance part of this deal may have died but users as of today 5/1 still say they're getting the 50% off on open box TVs still. So we will let this thread stay in Hot Deals for another day or so, for users that still can get it.
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I was shopping around for a new washer/dryer, and picked out a pair by LG. Called in to the store to find out what might be damaged on the washer since you can't go in and see it. The Best Buy website lists the open box price as $695.99. They went over and looked at it, told me about the scuffs, and then mentioned "oh, and the open-box promotion brings it down to $347.99
I bought it, then called the other Best Buy that had the matching dryer, also as open-box. I asked them what was wrong with it, and about the price since "another Best Buy said you're running an open box promotion" and we all know that could be specific to one location or whatnot. The guy on the phone said the price I got the washer for was crazy, he'd never heard of such a thing. He went to explain that open box pricing changes all the time depending on the new item sale prices etc, but he'd ask his manager. He came back and said that there's an additional coupon he has to scan, for 50% off open box major appliances. The Geek Squad extended warranty price is based on the price you pay, not MSRP, so that also goes down in price should you be interested.
Pricing on the website does NOT reflect this promotion. You must call the store so they can scan the coupon, and pay over the phone. My order doesn't show any SKU for a coupon, just the super-low price.
EDIT:
Quick Link to Open Box Appliances [bestbuy.com]
The washer & dryer I bought:
https://www.bestbuy.com/site/lg-4...Id=6181257
https://www.bestbuy.com/site/lg-7...Id=6181263
See pictures for screenshots from my order.
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When I saw this last night I did my research and knew what I wanted and checked online which store had it. I couldn't find a frig, dishwasher, washer and dryer at any one store. I started at 10am this morning and got right through the first store for the LG washer open box satisfactory. This one: LG - 4.5 Cu. Ft. 10-Cycle Front-Loading Smart Wi-Fi Washer with 6Motion Technology - White Model:WM3500CWSKU:6181273.
CSR answered right away and offered to check the condition, I think he knew something was wrong. Came back and said the detergent drawer was broken off, not just cosmetic signs of use. He would not lower the price anymore and we didn't even got to the open box discount part.
Call the next store which have a open box fair 25 miles away. Held for 30 minutes for the CSR and he confirmed availability. The list price was $810 and the fair price was $575. I asked multiple times about open box discount or Friends & family, and each time he said there were no additional discount, even when I asked him to check with a manager which he declined. On the BB webpage there was a $400 rebate listed from my local utility! So I figure 575-400=175 plus tax so I told him to ring it up. He came back all pissed and said my final total was 275.55. I cannot figure out how BB did the open box price and then discount but I am not arguing. If my utility gives me my $400 rebate BB would have paid me $125 to take their washer. If you can top this you are a better man, woman or virus then I am. OP, mucho gracies! Receipt posted.
https://imgur.com/gallery/c6upbIY
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