*Copied the a7 prime wiki to here. Some info is out of date but the general info should still apply.
To date [2/16/20202] , not a single swapped phone has been rejected.
people have sent in windows, android, apple, flip phone.
They have sent in phones with out imei, without battery, with crack screens etc.
keep reading on tips/tricks to protect yourself regardless of which phone u want to send in.
if you are not going to follow the guidelines set forth by Visible,
proceed with caution...and continue at your own risk..
__________________________________________________________________
Contacted chat & was told:
1. need to see imei ...that is a MUST..and must be INCOMPATIBLE with visible service
2. on V website it says trade in Android phones only. however, i confirmed thru chat that even my W phone will work as long as the imei passes. so, if u want to do a non android phone that has an imei...confirm this first with chat , so u have record .... so..to summarize...can be Android or windows...as long as #1 is true
3. only need phone with imei visible one way or another. (for me imei was on back of phone and i didnt have charger, battery or even battery back)..so in summary all they want is the phone, no cords, no battery [in fact they say DO NOT SEND damaged battery]...keep in mind they need to verify the imei number so 1. if it is on back of phone , u r set 2. if it is setting then they must figure out how to get there.....u r not obligated to send them battery or charging cord..it is up to them to figure out how to check...
all this is assuming they check which users have questioned to begin with.
but if u have any questions...
get on line..
get to chat..
get it in writing..
save chat...
cover your own arse
notes on deal:
1. phone is unlocked (most/all phones from Visible are unlocked)
2. will accept most any phone that has a imei AND IS INCOMPATIBLE with V service
3. if u do swap, you will not get charged taxes (even if it says u will be charged taxes, included under "Total Due Today",..the "amount due today" will vary depending on where u live (usually between $8-$13.....it is for taxes......this is a glitch..so ignore). You pay $25 upon creating an account (referred to as Total Due at Activation)...thats it ..there will no further charges on activation...only the $25.
many have asked if u are required to activate the sim..
no clear answer..
however...per V website:
"Within 14 days after order completion, customers must return their old Android™ device and activate their new phone, otherwise the customer will be charged the full price of the phone they ordered."
but some have activated the sim using another phone that is compatible with V
4. no contract, can cancel after paying for the 1st month
5. you are required to check eligibility of phone using imei number.You cannot enter the meid. You cannot enter the DEC number. You cannot enter the HEX number You cannot enter the MEID - last two digits. You must enter the IMEI. Some phones do NOT have a imei (mostly sprint older devices that are NOT LTE). in that case u need to find another phone. ...what i did was to buy for $5...on ebay...Nokia Lumia ...Seller information..tximran1 (1587 )
if u delete the first 2 number or the last 2 numbers from the meid . the result will be a random number which MAY pass...but it has nothing to do with your IMEI..it is not related... and might end up with your phone swap being rejected.
DATA POINT: I entered MEID of LG OE2 converted to DEC then dropped the last 2 digits into the IMEI checker, then sent in a completely different phone, iPhone 4S, which was accepted.
One: they don't match up the IMEI entered with what you send in.
Two: you don't need a phone with an IMEI. Afaict the only 'unacceptable' phones are those that are compatible with Visible.
6. sending phone back. there is limited creditable information on this, but most likely u will get a prepaid sticker with your mote delivery..just pack the old phone back in the box..slap the sticker and send it back..all within 14 days
Your return label will come in the box with the phone you ordered.
see here for picture of box that will be sent to u
UPS return label is in the box along with a white cardboard w/ plastic sleeve -- you put old phone in plastic sleeve and return it using same shipping box (remove old FedEx label and put on new UPS label)
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Latest chat on Feb 7, 2020
Hi there,
This is the Visible Care team reaching out in regards to your registration issues. We wanted to let you know that we received the package from UPS Tracking ID: 1Z4xxxxxxxxx. However we still need to verify the device, it would take up to 8 days, you can chat us back after this time to confirm the receip.
________________________________________________________________________
If you got shipping email but no tracking number then you can search FedEx by reference number:
V080130_0xxxxxxxx01 (x is your 8 digit order number)
https://www.fedex.com/en-us/tracking.html
Track by Reference
Enter ref num/country/zip/ship date
Ships via Fed-Ex overnight with signature required
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fedex release form: http://releaseforms.or
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Note: do not insert SIM right away. Connect to wifi & install any and all Android OS updates first. Then install Visible app and sign in. Insert SIM and restart phone. Another restart may be needed. After that all calling and LTE services should be working.
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Party Pay discount on monthly service can be found here - https://reddit.com/r/VisiblePartyPay/
For your account info:
For those that concern about privacy, click on manage tab, and turn OFF "CPNI"
https://www.visible.com/legal/dat...acy-portal
To whomever is trying to configure the ZTE Blade A7 to work voice/text, use a network app like "Mobile Network Mode" to force it to select different type of network.
1. Go to the app, select "Force Mode"
2. Set Preferred Network Type: either "GSM Auto" or "LTE/UMTS auto"
This should enable you to make voice call or text both incoming & outgoing.
I had success doing this for my CricketWireless. When doing voice call, it switches to 3G mode.
You must setup your regular APN to have 4G LTE enabled.
Note: You *MUST* confirm your email address, or you will not be able to activate service. You can change your account's email address in the Visible app.
________________________________
For your account info:
For those that concern about privacy, click on manage tab, and turn OFF "CPNI"
https://www.visible.com/legal/dat...acy-portal
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reset with *#*#72786#*#* and the Phone Information with *#*#4636#*#*
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call forwarding:
Immediate Call Forwarding
Dial *72 plus the phone number you want to forward calls to
Forwarding only when busy or on another line:
Dial *71 plus the phone number you want to forward calls to
To disable call forwarding
Dial *73
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NOTE: APN settings are locked on the Visible ZTE Blade A7 Prime out-of-the-box.
An easy way to be able to add, edit, and save the correct APN for your carrier is to insert a spare SIM from another carrier...the one I used was a out-of-service Freedompop AT&T SIM. You can then hand-enter the correct APN info and save it as default. Once you re-insert your current SIM, you should see both the APN you saved and the (formerly absent) options to add/edit the APN.
FWIW, this phone does not appear to work on Xfinity Mobile, even with the updated APN. This may be a surprise to some, since ZTE R2s from the last Visible promo work are plug-and-play with Xfinity.
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Several statements on https://www.reddit.com/r/Visible/ that activation succeeded up to 59 days after (not sure after what, be safe and make that 59 days after making the order)
ZTE Blade 10 Prime Works on Mint /T-mobile
Guys .. Received ZTE Blade 10 Prime today morning. I've slapped in my Mint Sim and
1. Entered APN settings manually. (https://www.mintmobile.
2. For calls and text, installed Network Mode android app (https://apkpure.com/network-mode/...etworkmode)
3. Choose LTE/UMTS auto. Then tested sending and receiving phone calls and text. Everything is working fine. (works for AT&T postpaid user, confirmed. However, if your setting is stuck with LTE(only) then you should try setting it to "GSM only" intead. Reopen the app, it will show "LTE/UMTS auto" selected)
4. I can confirm that after little tweak .. ZTE Blade 10 Prime is usable on GSM network.
5. This method can be adapted to work with other carriers, like FreeUp and Red Pocket.
Top Comments
1. Entered APN settings manually. (https://www.mintmobile.
2. For calls and text, installed Network Mode android app (https://apkpure.com/network-mode/...etworkmode)
3. Choose GSM Auto. Then tested sending and receiving phone calls and text. Everything is working fine.
4. I can confirm that after little tweak .. ZTE Blade 10 Prime is usable on GSM network.
Hope this works for other people as well.
Promo seems to specify that it needs to be a working android phone and it would be funny for me to hear about how it goes for you.
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Visible Service $40
Visible sim Free
Monthly Total $40.00
Total due at activation $20.00
Total due today $0.
Am I missing something ? I don't see $25 charge that everyone is talking about . Total due days $0
The ZTE Blade 10 Prime is hot garbage at best. You're far better off with one of their rebate offers for a Moto phone if you want something affordable.
The ZTE Blade 10 Prime is for Verizon LTE bands only, can't even make a 911 on 3g or 2g networks.
Both of these phones in our family have a NASTY habit of unregistering from the network at random intervals.
One minute it's a cell phone, the next, it's a very small WiFi tablet that can't make it receive texts or calls! And it does NOT notify you when this happens.
It usually takes a SIM reset and a power cycle to resolve. And Visible hasn't agreed to replace these under warranty yet.
Good luck if you decide to try it!
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- Visible -
LTE B13/4/2/5/66
- Unlocked -
GSM Quad, UMTS B1/2/4/5/8
LTE B2/5/4/12/13/66
2CA: B13+B4/2, B5+B4/2, B4+B2, B2+B2, B4+B4
Is it a prepaid service or postpaid?
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The ZTE Blade 10 Prime is hot garbage at best. You're far better off with one of their rebate offers for a Moto phone if you want something affordable.
The ZTE Blade 10 Prime is for Verizon LTE bands only, can't even make a 911 on 3g or 2g networks.
Both of these phones in our family have a NASTY habit of unregistering from the network at random intervals.
One minute it's a cell phone, the next, it's a very small WiFi tablet that can't make it receive texts or calls! And it does NOT notify you when this happens.
It usually takes a SIM reset and a power cycle to resolve. And Visible hasn't agreed to replace these under warranty yet.
Good luck if you decide to try it!
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!