AT&T one-time transactional fees, $10/mo. equipment fee apply. After 12 mos., then prevailing rate applies (currently, $69.99/mo unless canceled by customer prior to end of 12 months. -slickdewmaster
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7-18
ACTNOW is the new promo code for an extra $100 gift card.
Last Updated by mcmilljb on 07-16-2020 at 01:02 PM
AT&T one-time transactional fees, $10/mo. equipment fee apply. After 12 mos., then prevailing rate applies (currently, $69.99/mo unless canceled by customer prior to end of 12 months. -slickdewmaster
10 bucks isnt for the router, its not even for the modem - its for the Fiber to ethernet converter box that you cannot buy. Thats why even if you have your own compatible modem/router they can still charge you the $10.
10 bucks isnt for the router, its not even for the modem - its for the Fiber to ethernet converter box that you cannot buy. Thats why even if you have your own compatible modem/router they can still charge you the $10.
#pedanticbutforareason
They are charging $10/month for that little fiber/ethernet converter box that is attached to the wall? I though the charge was for the ATT gateway/router. So if you cancel service do they reclaim the converter box and rip it off your wall?
I found a cheaper deal on my internet provider. I used to pay $100/mo for AT&T 1Gbps fiber connection. Just came across this deal to save 50% AND get free HBOMax. I called them, and they upgraded my account!
Long long time ago, once, I signed up for a promotional AT&T DSL deal. Biggest mistake of my life. They would not honor the price and I'd call monthly and they'd promise to fix it. 4th month in, I finally lost it and demanded to talk to supervisors etc. They finally did fix it. Since I was paying full price, the extra credits helped pay for the rest of the term. At my month 13, I was still ticked enough and I asked for a cancellation (I had satisfied by 12 month contract and was actually one month over). The rep had the audacity to tell me that I was short 4 months. The same 4 months they took their sweet time to correct my billing issues. Thankfully, I had all the screenshots of when I signed up so I countered and said please provide me an email address to send my proofs of the date I signed up on to prove my 12 months.
Miraculously, they said I no longer owed them the $350 in termination fees they were looking to tack on.
Never again. I won't sign up for AT&T even if its free and I do not need to provide my bank account or cc number.
OP, what number did you call? what region are you in?
Update: I called the 800 listed on my bill (paper/PDF) and the CS said it's only for new customer. I asked CS to connect me with retention team. The retention team CS is very nice and put me on hold to change my existing 1Gb fiber plan pricing to $49.99 for 12 months. I am in Atlanta region with existing AT&T 1Gb fiber only service and was paying $80/month.
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Miraculously, they said I no longer owed them the $350 in termination fees they were looking to tack on.
Never again. I won't sign up for AT&T even if its free and I do not need to provide my bank account or cc number.
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Join The Conversation
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