I am in the middle of trying to get a pair of shoes shipped from this company as well... absolutely no customer service no response to 10 day old repeated emails no phone # Anywhere on their website so I don't think they're ripping people off on purpose I just think they don't give a crap about making sure that you're happy as a buyer. Just be 100% sure u love the exact size before ordering and good luck.
Have tried twice ordering from here and twice they cancelled the orders like a month later. Good luck with this place, not worth the hassle.
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Our community has rated this post as helpful. If you agree, why not thank Gotacatchthemdeals7
06-03-2020 at 05:32 AM.
I am in the middle of trying to get a pair of shoes shipped from this company as well... absolutely no customer service no response to 10 day old repeated emails no phone # Anywhere on their website so I don't think they're ripping people off on purpose I just think they don't give a crap about making sure that you're happy as a buyer. Just be 100% sure u love the exact size before ordering and good luck.
I am in the middle of trying to get a pair of shoes shipped from this company as well... absolutely no customer service no response to 10 day old repeated emails no phone # Anywhere on their website so I don't think they're ripping people off on purpose I just think they don't give a crap about making sure that you're happy as a buyer. Just be 100% sure u love the exact size before ordering and good luck.
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from nick5066
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One month since I ordered. No updates, no response. I have to file a complaint with PayPal. No resolution yet.
I was leery ordering based on previous complaints here but my purchase went smoothly. But I didn't need to contact CS either.
Ordered the Gel Venture 7 D-Width on 5/8, shipped 5/13 and received them on 5/18*.
*Would have come sooner but FedEx changed the delivery date after it shipped so I had to wait over the weekend.
I agree with the criticisms of this place. I placed one order and it didn't arrive for a month. I contacted them and they eventually replied that they didn't have the item and gave me a refund and a $10 credit for a future order. I tried using the $10 credit code and it didn't work. I contacted them and they gave me another code. It didn't work either.
So if you do order from them, make sure to stay on top of it. They pretty clearly weren't going to refund my money or contact me about the sold out item on their own.
I am in the middle of trying to get a pair of shoes shipped from this company as well... absolutely no customer service no response to 10 day old repeated emails no phone # Anywhere on their website so I don't think they're ripping people off on purpose I just think they don't give a crap about making sure that you're happy as a buyer. Just be 100% sure u love the exact size before ordering and good luck.
Quote
from nick5066
:
One month since I ordered. No updates, no response. I have to file a complaint with PayPal. No resolution yet.
Thanks for the heads up. I was just about to pull the trigger and backed out due to your comments. Not worth the hassle.
Why would you try a new pair of shoe on a race day?
Doesn't make any sense in any way...
Definitely an internet liar, nothing to do but move on and don't give it attention.
Also wanted to chime in that I placed an order yesterday for Men's size 10.5, and I got an email this morning saying it was shipped and a FedEx tracking number. So take all those horror stories with a grain of salt
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Our community has rated this post as helpful. If you agree, why not thank ilovethissite
Our community has rated this post as helpful. If you agree, why not thank Gotacatchthemdeals7
Ordered the Gel Venture 7 D-Width on 5/8, shipped 5/13 and received them on 5/18*.
*Would have come sooner but FedEx changed the delivery date after it shipped so I had to wait over the weekend.
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So if you do order from them, make sure to stay on top of it. They pretty clearly weren't going to refund my money or contact me about the sold out item on their own.
Sorry for the downvote but they deserve it
Why would you try a new pair of shoe on a race day?
Doesn't make any sense in any way...
Doesn't make any sense in any way...
Definitely an internet liar, nothing to do but move on and don't give it attention.
Also wanted to chime in that I placed an order yesterday for Men's size 10.5, and I got an email this morning saying it was shipped and a FedEx tracking number. So take all those horror stories with a grain of salt