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forum thread Posted by xrayspex • Jun 4, 2020
forum thread Posted by xrayspex • Jun 4, 2020

Pinecone Research- No More Paypal Option???

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Went on the site today and paypal is gone. It was usually in the featured section. Anybody see the same?
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Went on the site today and paypal is gone. It was usually in the featured section. Anybody see the same?

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26 Comments

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Jun 4, 2020
2,655 Posts
Joined Jun 2006
Jun 4, 2020
MusicLady
Jun 4, 2020
2,655 Posts
I'm not seeing it today either. Was there last week when I cashed out for $15 PayPal but not today. Hope it's only temporary and not gone for good.
Original Poster
Jun 4, 2020
3,220 Posts
Joined Feb 2006
Jun 4, 2020
xrayspex
Original Poster
Jun 4, 2020
3,220 Posts
Hope its a glitch!!! Sent them an email about it-send one too if you can Smilie
Jun 4, 2020
637 Posts
Joined Sep 2008
Jun 4, 2020
mariners
Jun 4, 2020
637 Posts
My friend is wondering that too. But its doubtful its a glitch because of covid 19.
Original Poster
Jun 4, 2020
3,220 Posts
Joined Feb 2006
Jun 4, 2020
xrayspex
Original Poster
Jun 4, 2020
3,220 Posts
UGH! Just got this reply-Hello Panelist,

Thank you for your message! Unfortunately, at this time, the PayPal redemption option has been temporarily removed from the catalog. There are currently technical issues with our PayPal administration. At this time, we do not have an estimated timeline for reinstatement. If you are looking to redeem rewards, please take a look at the catalog and the other variety of options provided.

We apologize for the inconvenience and thank you for your understanding.
Jun 5, 2020
54,923 Posts
Joined May 2005
Jun 5, 2020
finzz2dlft
Jun 5, 2020
54,923 Posts
odd they removed it. I thought with covid, most places were moving to digital rewards.
Jun 6, 2020
390 Posts
Joined Dec 2011
Jun 6, 2020
sugarsnap
Jun 6, 2020
390 Posts
I guess I got my last cash out just in time. Cashed out on 6/2 and was paid 6/3.
Jun 6, 2020
637 Posts
Joined Sep 2008
Jun 6, 2020
mariners
Jun 6, 2020
637 Posts
Quote from xrayspex :
UGH! Just got this reply-Hello Panelist,

Thank you for your message! Unfortunately, at this time, the PayPal redemption option has been temporarily removed from the catalog. There are currently technical issues with our PayPal administration. At this time, we do not have an estimated timeline for reinstatement. If you are looking to redeem rewards, please take a look at the catalog and the other variety of options provided.

We apologize for the inconvenience and thank you for your understanding.
silent way of saying its gone for good.

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Jun 8, 2020
173 Posts
Joined May 2007
Jun 8, 2020
Torty18
Jun 8, 2020
173 Posts
I was able moments ago to redeem for $3 via PayPal on the Pinecone site. It was there as usual when I searched the rewards catalog for "cash" as I always do. So it's worth checking again now for anyone who was waiting for PayPal to be restored before redeeming any points.
Jun 8, 2020
2,655 Posts
Joined Jun 2006
Jun 8, 2020
MusicLady
Jun 8, 2020
2,655 Posts
Yes, it's back for me also. Featured Reward - Cash.
Jun 15, 2020
637 Posts
Joined Sep 2008
Jun 15, 2020
mariners
Jun 15, 2020
637 Posts
Quote from MusicLady :
Yes, it's back for me also. Featured Reward - Cash.
A friend said he used that and got a check vs paypal i wonder what went wrong?
Jun 15, 2020
3,577 Posts
Joined Aug 2006
Jun 15, 2020
victor4461
Jun 15, 2020
3,577 Posts
Cash option may be available but if they haven't fix it yet you will probably get a check in the mail.
I cashed out June 11 and i haven't received a notification by Paypal, it leads me to believe i'm getting a check.



Please note, there are currently technical issues with our PayPal administration so we have temporarily removed that from our catalog.
As soon as we are able to, we will reinstate.
You can still receive a check by selecting our ''Cash Option''.





Quote from mariners :
A friend said he used that and got a check vs paypal i wonder what went wrong?
Jun 15, 2020
477 Posts
Joined Nov 2008
Jun 15, 2020
allknowing1
Jun 15, 2020
477 Posts
Quote from victor4461 :
I cashed out June 11 and i haven't received a notification by Paypal.[/U][/I]
I had a similar experience. I cashed out June 10 and got the Online Rewards Order Confirmation email instantly after having completed the order, but it hasn't gone into my Paypal account yet.
Jun 16, 2020
6,436 Posts
Joined Feb 2005
Jun 16, 2020
Diamonique
Jun 16, 2020
6,436 Posts
I usually go between Paypal and Amazon. I had been doing Paypal for quite awhile though and didn't realized Amazon isn't being offered anymore either. I may get a digital gift card and use it to purchase an Amazon one if possible.
Jun 16, 2020
3,577 Posts
Joined Aug 2006
Jun 16, 2020
victor4461
Jun 16, 2020
3,577 Posts
I received this email few a minutes ago,
Don't know why they sent it since i already know that by clicking ''Cash Option'' they going send me a check.



Regarding PayPal Redemption Options

Hi,
Our records show that you have received a redemption of Rewards Points through PayPal in the last 90 days.
We wanted to let you know that unfortunately PayPal redemptions are currently unavailable.
For alternative redemption options, please visit the Rewards Site to check out our gift card and physical merchandise offerings
that can be found under the "SHOP" tab. Additionally, PayPal will be added back to the Rewards Site as soon as the issues have been resolved.

We greatly appreciate your patience during this time. If you have any questions or concerns, please feel free to Contact Us.
Last edited by victor4461 June 16, 2020 at 03:07 PM.

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Jun 17, 2020
6,527 Posts
Joined Feb 2007
Jun 17, 2020
thehip
Jun 17, 2020
6,527 Posts
After I got the same email as Victor - I opened a ticket since I cashed a paypal reward on the 10th and never got paid. They apologized and told me I can select something else, but of course they never returned my points. Still waiting for a further response.

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