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forum threadxrayspex posted Jun 04, 2020 03:41 PM
forum threadxrayspex posted Jun 04, 2020 03:41 PM

Pinecone Research- No More Paypal Option???

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Went on the site today and paypal is gone. It was usually in the featured section. Anybody see the same?
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Went on the site today and paypal is gone. It was usually in the featured section. Anybody see the same?

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Jun 04, 2020 03:42 PM
2,670 Posts
Joined Jun 2006
MusicLadyJun 04, 2020 03:42 PM
2,670 Posts
I'm not seeing it today either. Was there last week when I cashed out for $15 PayPal but not today. Hope it's only temporary and not gone for good.
Original Poster
Jun 04, 2020 03:43 PM
3,220 Posts
Joined Feb 2006
xrayspex
Original Poster
Jun 04, 2020 03:43 PM
3,220 Posts
Hope its a glitch!!! Sent them an email about it-send one too if you can Smilie
Jun 04, 2020 04:16 PM
637 Posts
Joined Sep 2008
marinersJun 04, 2020 04:16 PM
637 Posts
My friend is wondering that too. But its doubtful its a glitch because of covid 19.
Original Poster
Jun 04, 2020 05:33 PM
3,220 Posts
Joined Feb 2006
xrayspex
Original Poster
Jun 04, 2020 05:33 PM
3,220 Posts
UGH! Just got this reply-Hello Panelist,

Thank you for your message! Unfortunately, at this time, the PayPal redemption option has been temporarily removed from the catalog. There are currently technical issues with our PayPal administration. At this time, we do not have an estimated timeline for reinstatement. If you are looking to redeem rewards, please take a look at the catalog and the other variety of options provided.

We apologize for the inconvenience and thank you for your understanding.
Jun 05, 2020 02:53 AM
54,921 Posts
Joined May 2005
finzz2dlftJun 05, 2020 02:53 AM
54,921 Posts
odd they removed it. I thought with covid, most places were moving to digital rewards.
Jun 06, 2020 01:15 AM
403 Posts
Joined Dec 2011
sugarsnapJun 06, 2020 01:15 AM
403 Posts
I guess I got my last cash out just in time. Cashed out on 6/2 and was paid 6/3.
Jun 06, 2020 06:52 PM
637 Posts
Joined Sep 2008
marinersJun 06, 2020 06:52 PM
637 Posts
Quote from xrayspex :
UGH! Just got this reply-Hello Panelist,

Thank you for your message! Unfortunately, at this time, the PayPal redemption option has been temporarily removed from the catalog. There are currently technical issues with our PayPal administration. At this time, we do not have an estimated timeline for reinstatement. If you are looking to redeem rewards, please take a look at the catalog and the other variety of options provided.

We apologize for the inconvenience and thank you for your understanding.
silent way of saying its gone for good.

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Jun 08, 2020 03:17 PM
173 Posts
Joined May 2007
Torty18Jun 08, 2020 03:17 PM
173 Posts
I was able moments ago to redeem for $3 via PayPal on the Pinecone site. It was there as usual when I searched the rewards catalog for "cash" as I always do. So it's worth checking again now for anyone who was waiting for PayPal to be restored before redeeming any points.
Jun 08, 2020 05:48 PM
2,670 Posts
Joined Jun 2006
MusicLadyJun 08, 2020 05:48 PM
2,670 Posts
Yes, it's back for me also. Featured Reward - Cash.
Jun 15, 2020 04:27 AM
637 Posts
Joined Sep 2008
marinersJun 15, 2020 04:27 AM
637 Posts
Quote from MusicLady :
Yes, it's back for me also. Featured Reward - Cash.
A friend said he used that and got a check vs paypal i wonder what went wrong?
Jun 15, 2020 05:02 PM
3,579 Posts
Joined Aug 2006
victor4461Jun 15, 2020 05:02 PM
3,579 Posts
Cash option may be available but if they haven't fix it yet you will probably get a check in the mail.
I cashed out June 11 and i haven't received a notification by Paypal, it leads me to believe i'm getting a check.



Please note, there are currently technical issues with our PayPal administration so we have temporarily removed that from our catalog.
As soon as we are able to, we will reinstate.
You can still receive a check by selecting our ''Cash Option''.





Quote from mariners :
A friend said he used that and got a check vs paypal i wonder what went wrong?
Jun 15, 2020 08:31 PM
478 Posts
Joined Nov 2008
allknowing1Jun 15, 2020 08:31 PM
478 Posts
Quote from victor4461 :
I cashed out June 11 and i haven't received a notification by Paypal.[/U][/I]
I had a similar experience. I cashed out June 10 and got the Online Rewards Order Confirmation email instantly after having completed the order, but it hasn't gone into my Paypal account yet.
Jun 16, 2020 04:00 AM
6,436 Posts
Joined Feb 2005
DiamoniqueJun 16, 2020 04:00 AM
6,436 Posts
I usually go between Paypal and Amazon. I had been doing Paypal for quite awhile though and didn't realized Amazon isn't being offered anymore either. I may get a digital gift card and use it to purchase an Amazon one if possible.
Jun 16, 2020 09:54 PM
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Joined Aug 2006
victor4461Jun 16, 2020 09:54 PM
3,579 Posts
I received this email few a minutes ago,
Don't know why they sent it since i already know that by clicking ''Cash Option'' they going send me a check.



Regarding PayPal Redemption Options

Hi,
Our records show that you have received a redemption of Rewards Points through PayPal in the last 90 days.
We wanted to let you know that unfortunately PayPal redemptions are currently unavailable.
For alternative redemption options, please visit the Rewards Site to check out our gift card and physical merchandise offerings
that can be found under the "SHOP" tab. Additionally, PayPal will be added back to the Rewards Site as soon as the issues have been resolved.

We greatly appreciate your patience during this time. If you have any questions or concerns, please feel free to Contact Us.
Last edited by victor4461 June 16, 2020 at 03:07 PM.

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Jun 17, 2020 12:05 AM
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Joined Feb 2007
thehipJun 17, 2020 12:05 AM
6,539 Posts
After I got the same email as Victor - I opened a ticket since I cashed a paypal reward on the 10th and never got paid. They apologized and told me I can select something else, but of course they never returned my points. Still waiting for a further response.

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