Breakdown:
- $60 - 12 Month Select-Package subscription with auto upgrade to All-Access, also includes an Echo Dot
- $12.84 - Music Royalty Fees
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Top Comments
EDIT: Wow that was fast and easy! AND it turns out my previous promo had expired so i was paying that full monthly price and didn't know it (auto-pay and i never really looked at it to be honest).
3:27 PM
SiriusXM,
Hi, I'm the Sirius XM Virtual Agent.
May I have your first and last name?
You,
<redacted>
SiriusXM,
Thanks, may I also have your phone number, including your area code?
You,
<redacted>
SiriusXM,
Thanks, again.
How can I help you?
You,
hey I want to add the year of all access for $60 instead of my current subscription rate
SiriusXM,
Got it, I'll connect you with a specialist who can help you.
3:28 PM
Hi, my name is Shavana, Thank you for contacting SiriusXM. How may I help you?
Shavana,
Thank you for contacting SiriusXm during these challenging times, my name is Shavana. How can I assist you today?
I've read your chat with our virtual agent. I'll be happy to help you.
You,
Hi there, I am wanting to add the year of All Access for $60 (with echo dot promotion) instead of my current subscription rate
Shavana,
Can you provide me with your street address, email address and name on the account?
You,
<redacted>
Shavana,
Thanks for that information.
<my vehicle info>. Is this your vehicle?
You,
that's it!
Shavana,
Thanks for that information.
Will you be using the card on file?
You,
yes
Shavana,
Thanks for that information.
Please allow me a moment.
I will be sending the agreement please read and follow with a yes.
Let's go over the details. The 12 month SiriusXM All Access plan you chose starts today and comes to $67.96 for the initial billing period, which includes fees and taxes.Your service will automatically renew to the SiriusXM Select package on July 11, 2021. Your renewal will bill every month at then current rates for an estimated total charge of $22.07, which includes fees and taxes. You may cancel at any time by calling us at 866-635-2349. You may see a renewal with a pro-rated charge to align with the billing date on your account.Your Customer Agreement, including the refund policy, can be found on our website at:siriusxm.com or you can request it at any time by phone. If there is an email address on your account, a confirmation of this transaction will be sent to that email address within 5 days.To claim each Amazon device, you will receive an email from SiriusXM with a coupon code and a link to Amazon.com. Coupon codes are not transferrable and can only be applied once. Shipping charges and taxes may be applied by Amazon. Do you accept these terms?And may I have your permission to charge your card ending in 7445 now for $67.96, and for all future charges?
You,
yes
Shavana,
Great you are all set.
Is there anything else I can assist you with today?
You,
wow that was easy! thanks so much. about how long until that new billing is reflected on the site?
Shavana,
you can log out and go in back you will be able to see the changes to the account.
Is there anything else I can assist you with today?
You,
does the echo dot just get mailed automatically or do i need to go to amazon with a code?
Shavana,
You will get an email with a coupon code then you will contact amazon when you get the code.
You,
prefect! thanks for your help
Shavana,
You are weclome.
EDIT #2: you know.. i didn't even stop to say "thanks" to the OP for posting this. legitimately saved me a ton of money! I would've kept on blindly paying $22 a month without seeing this post. So... "Thanks!". Really appreciate it and this is what this site is all about!
Good for you? I've never had a 5 minute cancel call. I've been doing this for years. There's literally never been an immediate offer and acceptance. The terms and conditions of the deal take like 1-3 minutes alone.
For years it's been call in, wait for a rep, get a rep, say I want to cancel, get offer, accept offer, wait for manager approval, listen to hold music, get terms and conditions read, accept, process payment info, finish. 20-30 minutes, sometimes longer, but never "5 minutes".
Since when do they allow you to accept any deals without reading that T&C spiel.. c'mon now.
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265 Comments
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Chatted "hey I want to add the year of all access for $50"
Agent said there is no such promo
I wrote it was a typo on my part, meant to hit the six, $60
Agent said ok, gave her my radio I'd and done...
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EDIT: Wow that was fast and easy! AND it turns out my previous promo had expired so i was paying that full monthly price and didn't know it (auto-pay and i never really looked at it to be honest).
3:27 PM
SiriusXM,
Hi, I'm the Sirius XM Virtual Agent.
May I have your first and last name?
You,
<redacted>
SiriusXM,
Thanks, may I also have your phone number, including your area code?
You,
<redacted>
SiriusXM,
Thanks, again.
How can I help you?
You,
hey I want to add the year of all access for $60 instead of my current subscription rate
SiriusXM,
Got it, I'll connect you with a specialist who can help you.
3:28 PM
Hi, my name is Shavana, Thank you for contacting SiriusXM. How may I help you?
Shavana,
Thank you for contacting SiriusXm during these challenging times, my name is Shavana. How can I assist you today?
I've read your chat with our virtual agent. I'll be happy to help you.
You,
Hi there, I am wanting to add the year of All Access for $60 (with echo dot promotion) instead of my current subscription rate
Shavana,
Can you provide me with your street address, email address and name on the account?
You,
<redacted>
Shavana,
Thanks for that information.
<my vehicle info>. Is this your vehicle?
You,
that's it!
Shavana,
Thanks for that information.
Will you be using the card on file?
You,
yes
Shavana,
Thanks for that information.
Please allow me a moment.
I will be sending the agreement please read and follow with a yes.
Let's go over the details. The 12 month SiriusXM All Access plan you chose starts today and comes to $67.96 for the initial billing period, which includes fees and taxes.Your service will automatically renew to the SiriusXM Select package on July 11, 2021. Your renewal will bill every month at then current rates for an estimated total charge of $22.07, which includes fees and taxes. You may cancel at any time by calling us at 866-635-2349. You may see a renewal with a pro-rated charge to align with the billing date on your account.Your Customer Agreement, including the refund policy, can be found on our website at:siriusxm.com or you can request it at any time by phone. If there is an email address on your account, a confirmation of this transaction will be sent to that email address within 5 days.To claim each Amazon device, you will receive an email from SiriusXM with a coupon code and a link to Amazon.com. Coupon codes are not transferrable and can only be applied once. Shipping charges and taxes may be applied by Amazon. Do you accept these terms?And may I have your permission to charge your card ending in 7445 now for $67.96, and for all future charges?
You,
yes
Shavana,
Great you are all set.
Is there anything else I can assist you with today?
You,
wow that was easy! thanks so much. about how long until that new billing is reflected on the site?
Shavana,
you can log out and go in back you will be able to see the changes to the account.
Is there anything else I can assist you with today?
You,
does the echo dot just get mailed automatically or do i need to go to amazon with a code?
Shavana,
You will get an email with a coupon code then you will contact amazon when you get the code.
You,
prefect! thanks for your help
Shavana,
You are weclome.
EDIT #2: you know.. i didn't even stop to say "thanks" to the OP for posting this. legitimately saved me a ton of money! I would've kept on blindly paying $22 a month without seeing this post. So... "Thanks!". Really appreciate it and this is what this site is all about!
Sign up for a Slickdeals account to remove this ad.
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!