expired Posted by SociableFog138 • Sep 16, 2020
Sep 16, 2020 4:33 PM
Item 1 of 2
Item 1 of 2
expired Posted by SociableFog138 • Sep 16, 2020
Sep 16, 2020 4:33 PM
GoPro HERO9 Black 5K Action Cam w/ 32GB SD Card + 1 Yr. GoPro Subscription
+ Free Shipping$350
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Amazon gave me refunds for the cards even tho one was over a year old and I threw them in the trash.
Next memory cards I buy will be directly from Best Buy via price matching to Amazon.
That seems to be the best/safest solution.
First, if you are already a gopro subscriber, they give you an additional discount on the camera. I am not, so I couldn't see what the discount actually was.
When you check out, they break out the subscription cost (49.99) separately from the bundle cost and ask you to acknowledge it. At first, I was confused and thought they were adding this to the total cost, but when I checked out, it wasn't added. I did have to pay tax, and 2-day shipping was free.
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Other concerns:
1. Still no dashcam mode, and no ability to record OBDII data
2. TimeWarp sucks for drivelapses, the auto rate accelerates when moving faster, the opposite of what you want.
3. Hypersmooth pans left when the car turns right, and is fairly significant even at the lowest setting On (4K60).
4. Fourth generation on the 2017 GP1 SoC at 28 nm while the One R launched earlier this year with 10 nm.
5. USB C and microSD in the same door with the battery. MicroSD is also hard to remove.
6. Poor low light performance
7. Square lens incompatible with small replacement CPLs like for the Osmo Action.
I was told by GoPro that they will not refund me the Plus subscription according to the terms and conditions!
Amazon gave me refunds for the cards even tho one was over a year old and I threw them in the trash.
Next memory cards I buy will be directly from Best Buy via price matching to Amazon.
That seems to be the best/safest solution.
1. The unit gets hot in 4K/5K recording and even worse if hot outside, it may power off.
2. Low light conditions especially at night are still awful.
3. Battery life is still a joke and way too short.
4. Audio recording quality is weak, way worse if you have the housing case on it.
5. The software flat out sucks on PC/Cellphone.
6. The 9 is a bit bigger than the 8, why are we going bigger?
7. USB C port and microSD in the same area behind the closed door stinks.
8. Accessories are nickel and dime, feels like you need way too many, only providing a USB 2.0 cable is a slap in the face.
Now for things that are great:
1. Hypersmooth 2.0/3.0 is very well done.
2. Sunny day image quality is great in 4K/5K with low ISO.
What accessories would you recommend for a hiker/backpacker and an occasional cyclist.
Thank you.
Also get the protective housing to protect the camera, especially while cycling.
1. The unit gets hot in 4K/5K recording and even worse if hot outside, it may power off.
2. Low light conditions especially at night are still awful.
3. Battery life is still a joke and way too short.
4. Audio recording quality is weak, way worse if you have the housing case on it.
5. The software flat out sucks on PC/Cellphone.
6. The 9 is a bit bigger than the 8, why are we going bigger?
7. USB C port and microSD in the same area behind the closed door stinks.
8. Accessories are nickel and dime, feels like you need way too many, only providing a USB 2.0 cable is a slap in the face.
Now for things that are great:
1. Hypersmooth 2.0/3.0 is very well done.
2. Sunny day image quality is great in 4K/5K with low ISO.
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I was told by GoPro that they will not refund me the Plus subscription according to the terms and conditions!
Going to try and cancel the Plus subscription anyways, and CC chargeback if GoPro is sketch.
1. The unit gets hot in 4K/5K recording and even worse if hot outside, it may power off.
2. Low light conditions especially at night are still awful.
5. The software flat out sucks on PC/Cellphone.
1. GoPro's still slumming the Hero9 with a 4 year old SoC (GP1) from the Hero6 in 2017.
2. Higher resolution of the Hero9 on the same 1/2.3" sensor size means worse low light than the Hero8.
5. GoPro no longer supports PC/Mac software
1.Software update to avoid thermal shutdown and improve stability
2. 1" mod
3. Boosted Battery Pack Mod
4. $10 external mic dongle, compared to GoPro's $50
5. Insta360 software is head and shoulders above GoPro, especially the 360 shot lab. Insta360 heavily updates their firmware/software/app over time, unlike GoPro. For example, the One X continues to receive app updates (eg additional shot lab features) despite being out of production. In contrast, Hero5s, 6s, and 7s still have freezing, crashing, and shut down issues, but still no firmware fix from GoPro.
7. USB/microSD separate from battery.
I bought the hero9 + cloud membership + some accessories. The main accessory I needed, the waterproof housing, was out of stock. I scuba and gopro is 99% used at depth. The shitty e-store would not allow me to checkout with out of stock item. It would allow you to add to cart an out of stock item but not checkout. Right?
So, I had to remove the housing and checkout without it. I chatted the support right away, said, I have free shipping now but was unable to get the waterproof housing, can I get it shipped for free later when in stock? They said, we don't have that ability. Wow. in 2020 they are inflexible like that.
So, like 2-3 days pass, I see the housing accessory is back in stock, I chatted them again in hope to remove shipping, I was refused. Fk. So, I added another item to go over $50 and get the free shipping but now I have to flip the item, when it arrives, I don't need it.
So, now the other order gets shipped. Problem is that 1st order's tracking number continues to be invalid on UPS's site, the 2nd order with housing is to arrive tomorrow. After a weekend I chat them up again, they say that my 1st order was just shipped today. So, they lied it got shipped back then.
It is a cluster Fk at gopro.
Whoever is in charge of customer relations needs to go. An agent told me that to get the free shipping on housing I need to return my original order to them and then re-order together. Just that put me off. Now I find out they had my original order on hand all that time... It is like the support was made to be anti-consumer. Do they not see it?
Sooooo frustrating! I've literally been trying to CHECKOUT for the past 3 days. I've tried multiple computers/mobile devices with different browsers. GoPro's website really doesn't want me to buy anything from them. I've been talking with their customer support throughout and they have no solution for me. Maybe this is a sign that I shouldn't buy it
I bought the hero9 + cloud membership + some accessories. The main accessory I needed, the waterproof housing, was out of stock. I scuba and gopro is 99% used at depth. The shitty e-store would not allow me to checkout with out of stock item. It would allow you to add to cart an out of stock item but not checkout. Right?
So, I had to remove the housing and checkout without it. I chatted the support right away, said, I have free shipping now but was unable to get the waterproof housing, can I get it shipped for free later when in stock? They said, we don't have that ability. Wow. in 2020 they are inflexible like that.
So, like 2-3 days pass, I see the housing accessory is back in stock, I chatted them again in hope to remove shipping, I was refused. Fk. So, I added another item to go over $50 and get the free shipping but now I have to flip the item, when it arrives, I don't need it.
So, now the other order gets shipped. Problem is that 1st order's tracking number continues to be invalid on UPS's site, the 2nd order with housing is to arrive tomorrow. After a weekend I chat them up again, they say that my 1st order was just shipped today. So, they lied it got shipped back then.
It is a cluster Fk at gopro.
Whoever is in charge of customer relations needs to go. An agent told me that to get the free shipping on housing I need to return my original order to them and then re-order together. Just that put me off. Now I find out they had my original order on hand all that time... It is like the support was made to be anti-consumer. Do they not see it?
I couldn't agree more! I've been trying to place an order for the Hero9 + 8 accessories since Friday. Their website won't accept my Visa credit card and now their chat support is telling me to try purchasing it from another vendor. WTF! I'm looking to spend approximately $600 and they can't provide any solution to completing my order. Unreal.
I copied and pasted from my chat support this morning "I do understands your concern. I truly apologize if the website is not letting you place the order. We do understand your deep interest in getting the camera+subscription. Purchasing on other online stores is the only other option."
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