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Google Nest Wifi Router w/ Access Point + 3-Pack Home Minis Expired

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Two of my google home minis were bricked by an automatic update. Google did some troubleshooting with me but refuses to go any further since they're a year out of warranty.
Google's consumer devices tend to be well made but the continued support for them has always been atrocious.
Bought these last month and had to return it. While the mesh seemed to work as intended, the router somehow throttled my speed from 300 mbps to 100 mbps. There is a whole community of people reporting this exact problem at this forum:
https://support.google.com/google...d=42123636

It may have to do with Spectrum internet ultra, since a few of the people including myself in that forum use that service. Google doesn't seem to care, and it doesn't seem to affect everyone. Just sharing my experience.

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Joined Aug 2008
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> bubble2 339 Posts
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apple75
09-18-2020 at 12:32 PM.
09-18-2020 at 12:32 PM.
Two of my google home minis were bricked by an automatic update. Google did some troubleshooting with me but refuses to go any further since they're a year out of warranty.
1
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Joined Sep 2007
L3: Novice
> bubble2 242 Posts
38 Reputation
yarddawg7
09-18-2020 at 12:36 PM.
09-18-2020 at 12:36 PM.
How do the mini's compare to the regulars?
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Joined Jan 2016
L3: Novice
> bubble2 247 Posts
26 Reputation
RoryR1989
09-18-2020 at 12:45 PM.
09-18-2020 at 12:45 PM.
Not real thrilled with googles speakers. When I 1st got mine I had to jump thru hoops to get it to let me play music I had bought from google play on my speaker without having their paid music subscription. They finally fixed that and it worked fine. Now that Google music is dead and they are pushing people over to YouTube music, it's more problems again. Did their account transfer, and now the music that I purchased on Google Play doesn't show as "purchased" on YouTube Music. It just shows as "uploaded" and I'm once again not able to tell my mini to play my music. It just crabs at you to buy a subscription to YouTube Music. And from what I've read from others it doesn't sound like that would fix it either. Done buying content from Google. Time to move my music onto my Plex server and use Alexa to play it instead.
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Joined Dec 2014
L5: Journeyman
> bubble2 2,262 Posts
343 Reputation
BUYMECAR
09-18-2020 at 12:48 PM.
09-18-2020 at 12:48 PM.
Quote from RoryR1989 :
Not real thrilled with googles speakers. When I 1st got mine I had to jump thru hoops to get it to let me play music I had bought from google play on my speaker without having their paid music subscription. They finally fixed that and it worked fine. Now that Google music is dead and they are pushing people over to YouTube music, it's more problems again. Did their account transfer, and now the music that I purchased on Google Play doesn't show as "purchased" on YouTube Music. It just shows as "uploaded" and I'm once again not able to tell my mini to play my music. It just crabs at you to buy a subscription to YouTube Music. And from what I've read from others it doesn't sound like that would fix it either. Done buying content from Google. Time to move my music onto my Plex server and use Alexa to play it instead.

Google's consumer devices tend to be well made but the continued support for them has always been atrocious.
Reply
Joined Nov 2017
L3: Novice
> bubble2 159 Posts
26 Reputation
ForzaHawks
09-18-2020 at 01:13 PM.
09-18-2020 at 01:13 PM.
I'm not sure if I need an extra point or if my Comcast connection just sucks.
Reply
Joined Nov 2014
L5: Journeyman
> bubble2 667 Posts
254 Reputation
mathgk
09-18-2020 at 02:40 PM.
09-18-2020 at 02:40 PM.
Bought these last month and had to return it. While the mesh seemed to work as intended, the router somehow throttled my speed from 300 mbps to 100 mbps. There is a whole community of people reporting this exact problem at this forum:
https://support.google.com/google...d=42123636

It may have to do with Spectrum internet ultra, since a few of the people including myself in that forum use that service. Google doesn't seem to care, and it doesn't seem to affect everyone. Just sharing my experience.
Reply
Joined Jan 2016
L3: Novice
> bubble2 247 Posts
26 Reputation
RoryR1989
09-18-2020 at 03:11 PM.
09-18-2020 at 03:11 PM.
Quote from BUYMECAR :
Google's consumer devices tend to be well made but the continued support for them has always been atrocious.
Agreed, I love my Pixel2 and past Google phones. I'll just never buy content of any kind from them again.
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Joined Dec 2011
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> bubble2 20 Posts
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dependable_guy
09-18-2020 at 03:28 PM.
09-18-2020 at 03:28 PM.
What will someone do with 3 home minis?
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Joined Aug 2003
Ski Freak
> bubble2 2,725 Posts
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Hellyea
09-18-2020 at 03:49 PM.
09-18-2020 at 03:49 PM.
Quote from apple75 :
Two of my google home minis were bricked by an automatic update. Google did some troubleshooting with me but refuses to go any further since they're a year out of warranty.

You check your credit card warranty?
Reply
Joined Aug 2008
L4: Apprentice
> bubble2 339 Posts
110 Reputation
apple75
09-18-2020 at 03:55 PM.
09-18-2020 at 03:55 PM.
Quote from Hellyea :
You check your credit card warranty?

Good call.. I'm probably good with that route.
Reply
Joined Apr 2006
L10: Grand Master
> bubble2 9,649 Posts
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Tnyc
09-18-2020 at 04:10 PM.
09-18-2020 at 04:10 PM.
Quote from dependable_guy :
What will someone do with 3 home minis?

I have 2 in my bathroom pairing them in stereo mode. You can do that now with Google smart speakers. I have one in each bedroom and one in the living room and one in the basement.

I read in the previous thread that it's better to go with the two routers package than a router than an access point?
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Joined Oct 2014
L2: Beginner
> bubble2 48 Posts
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darn18
09-18-2020 at 04:39 PM.
09-18-2020 at 04:39 PM.
Quote from Tnyc :
I have 2 in my bathroom pairing them in stereo mode. You can do that now with Google smart speakers. I have one in each bedroom and one in the living room and one in the basement.

I read in the previous thread that it's better to go with the two routers package than a router than an access point?
Why is that better . Im thinking about pulling the trigger on this deal
Reply
Joined Apr 2006
L10: Grand Master
> bubble2 9,649 Posts
1,049 Reputation
Tnyc
09-18-2020 at 04:43 PM.
09-18-2020 at 04:43 PM.
Quote from darn18 :
Why is that better . Im thinking about pulling the trigger on this deal

Well you essentially have 2 routers working together instead of one router and an access point which is not as powerful as a router. But I'm no networking expert so perhaps others who's more familiar with this subject can chime in?
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