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If going with free google voice service there is no caller id name and no 911 service. You can pay nominal fee for 3rd party service to add 911, or just pay for a voip service that includes it.
After I installed it, it worked flawlessly. Still working fine as of right now.
If going with free google voice service there is no caller id name and no 911 service. You can pay nominal fee for 3rd party service to add 911, or just pay for a voip service that includes it.
Google Voice supports diverting hidden number calls straight to voicemail so I made mine set to a recording that opens with the disconnected number tones (throws off robocalls), followed by a message saying to unhide their caller id to ring through or leave a message. Voice messages are then translated to text and emailed to set list of recipients. Unanswered rings are played our normal greeting to leave a message.
I will add at GV spam blocking is pretty good, but we still occasionally get those local neighborhood area prefix calls, and sometimes a mass of out of area calls in short time followed by weeks of nothing.
Needed E911 and CID Name so $2.50/month from Callcentric. That's the only recurring cost for their line. It works beautifully and completely transparent to them other than they can receive "text" messages to their landline phone and GV handles their VML which they love since they now get transcriptions of the VML to their email.
Then after COVID hit, finding the Obi200 in-stock at even "reasonable" prices has been futile.
EDIT: GV doesn't set the CID outbound "name" when people dial out. So I had TMobile update the CNAM databases used by US telcos with my parents' name before finally porting it to GV. To this day, the correct name shows up on landline POTS with POTS phones with CID support.
Google Voice supports diverting hidden number calls straight to voicemail so I made mine set to a recording that opens with the disconnected number tones (throws off robocalls), followed by a message saying to unhide their caller id to ring through or leave a message. Voice messages are then translated to text and emailed to set list of recipients. Unanswered rings are played our normal greeting to leave a message.
I will add at GV spam blocking is pretty good, but we still occasionally get those local neighborhood area prefix calls, and sometimes a mass of out of area calls in short time followed by weeks of nothing.
Needed E911 and CID Name so $2.50/month from Callcentric. That's the only recurring cost for their line. It works beautifully and completely transparent to them other than they can receive "text" messages to their landline phone and GV handles their VML which they love since they now get transcriptions of the VML to their email.
Then after COVID hit, finding the Obi200 in-stock at even "reasonable" prices has been futile.
EDIT: GV doesn't set the CID outbound "name" when people dial out. So I had TMobile update the CNAM databases used by US telcos with my parents' name before finally porting it to GV. To this day, the correct name shows up on landline POTS with POTS phones with CID support.
Also were they on DSL with Centutrylink? How was it getting the landline separated from the plan?
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Outbound: Callcentric 120 min +e911 for $2 a month
Inbound: VOIP.ms .009 a minute + .85 a month.
One important reason to have e911 especially for the elderly is on a voip line the e911 address is communicated directly to the dispatcher compared to cell phones. With cell phones, there are many incompatibilities and problems in that may delay automatically transmitting the direct emergency address.
Also were they on DSL with Centutrylink? How was it getting the landline separated from the plan?
It was easiest for me to do at T-Mobile because once the # was owned by them after I ported it out, I just called up support and told them to update the name tied to the phone number (Note: Although, I think you can do this online in your T-Mobile account).
They didn't have Internet/DSL with Centurylink, but they did have a distinctive ring # tied to the account for incoming faxes to a fax machine which supported distinctive ring. They no longer use the fax machine, but it caused problems with porting to T-Mobile because Centurylink kept on stating it was an "incomplete port" until we figured out it was the fax # that was holding up a successful port. Had to cancel distinctive ring and retry, and in a couple days, T-Mobile finally got the number into the account. The port from T-Mobile to GV, was extremely easy and done in less than 24 hours.
EDIT: For people unaware, GV (Personal) only allows porting of mobile numbers, hence for my parents, I had to do the "dance" of porting from Centurylink (which was a landline) to T-Mobile (mobile) first, then to GV (Google Voice).