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UP TO $800 OFF APPLE SMARTPHONESGet up to $800 off an eligible smartphone when you add a new line or upgrade an existing line. Limited time offer. Available in select locations. You'll need to: Purchase an eligible smartphone on a qualifying installment agreement, including taxes on full retail price (up front) and $30 activation/upgrade fee. Add a new line of service or upgrade an existing line. Activate postpaid unlimited wireless service (min. $75/mo. for new unlimited customers before discounts). AT&T may temporarily slow data speeds if the network is busy. Trade-in an eligible Smartphone in good working condition with a minimum trade-in value of $95 for $800 credit ($35 for $350 credit) within 30 days of activation. Then you'll get: Up to $800 in bill credits with smartphone trade-in value of $95 or higher (Up to $350 with trade-in value of $35 to $94) applied in equal amounts over 30 monthly installments Important notes: Credits start within 3 bills after trade-in is completed and will be applied over 30 months. You will receive catch-up credits once bill credits start. Credit will not exceed the lower of the device cost or the max credit amount as defined above. Other installment options may be available and credit will be applied in equal amounts over the term of the installment. If you cancel wireless service, your credits will end and you'll owe the balance of up to $1350 based on device purchased. Credit card may be req'd (except MA, PA, ND.) Qualifying Installment Plan: Requires a qualifying 0% APR installment agreement (30-mo. term at up to $45/mo. based on device purchased) Other installment options may be available and vary by location. $0 down for well-qualified customers only, or down payment may be required and depends on a variety of factors. If buying on the AT&T Installment Plan with Next Up, customer is responsible and will not receive any credits for an additional $5/mo. for the Next Up upgrade feature. Business customers: As long as you have a qualified wireless service agreement for Corporate Responsibility User line of service, you can also buy on an Equipment Installment Plan (24-mo. at up to $56.25/mo. or 36-mo. at up to $37.50/mo.) and credits are applied over term of installment agreement. You'll need a qualified wireless plan (minimum $60/mo. for new AT&T Mobile Share Plus for Business plan before discount), but do not need an unlimited plan. Other qual. plans available. Existing customers can add to eligible current plans. Eligible Devices: Eligible Purchased Smartphones iPhone XS 64GB ($900), 256GB ($1050), 512GB ($1250) iPhone XR 64GB ($500), 128GB ($550) iPhone 11 Pro 64GB ($900), 256GB ($1050), 512GB ($1250) iPhone 11 Pro Max 64GB ($1000), 256GB ($1150), 512GB ($1350) iPhone 12 64GB ($800), 128GB ($850), 256GB ($950) iPhone 12 Pro 128GB ($1000), 256GB ($1100), 512GB ($1300) Eligible Trade-in Smartphones: To qualify for $800 credit, minimum Trade-In value must be $95 or higher after device condition questions have been answered Eligible devices: Apple: 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE (2nd Gen) Samsung: Galaxy S9, Galaxy S9+, Galaxy S9+ Duos, Galaxy S10, Galaxy S10 5G, Galaxy S10+, Galaxy S10E, Galaxy S20, Galaxy S20 Ultra 5G, Galaxy S20+, Galaxy Note 9, Galaxy Note 10, Galaxy Note 10+, Galaxy Note 10+ 5G, Note 20, Note 20 Ultra, Z Flip, Z Fold, Z Fold 5G, A71 5G, A30 Google: Pixel 3, 3 XL, Pixel 4, 4 XL LG: V50 ThinQ, V60 ThinQ To qualify for $350 credit, minimum Trade-In value must be $35 or higher after device condition questions have been answered Eligible devices: Apple: iPhone 6 Plus, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE (2nd Gen) Samsung: Galaxy A10e, A20, A50, A51 A7, A8+, A9, Note8, Note 9, Note 10, Note 10+, Galaxy S6 Edge, Galaxy S6 Edge + Duos, Galaxy S6 Edge+, Galaxy S7, Galaxy S7, Active, Galaxy S7 Edge, Galaxy S8, Galaxy S8 Active, Galaxy S8 Duos, Galaxy S8+, Galaxy S9, Galaxy S9+, Galaxy S9+ Duos, Galaxy S10, Galaxy S10 5G, Galaxy S10+, Galaxy S10E, Galaxy S20, Galaxy S20 Ultra 5G, Galaxy S20+, Galaxy Note 9, Galaxy Note 10, Galaxy Note 10+, Galaxy Note 10+ 5G, Note 20, Note 20 Ultra, Z Flip, Z Fold, Z Fold 5G, A71 5G, A30 Google: Pixel XL, 2, 2XL, 3, 3 XL, 3a, 3a XL, Pixel 4, 4 XL LG:, G7 ThinQ, G8 ThinQ, G8X ThinQ, , V35 ThinQ, V40 ThinQ, V50 ThinQ motorola: Moto Z2 Play Dual, Moto Z3 Play, Moto Z4 Other: RED Hydrogen One, Razer 2, OnePlus 5 Additional terms: See att.com/unlimited for current unlimited plans. Retired unlimited plans may also qualify (excluding prepaid, session-based, and Data Unlimited at $45/mo. plans). Speed, usage & other restr's apply. For plans available to business customers, see https://www.business.at This is not an early upgrade program. Trade-in device may not be on existing installment plan. Trade-in does not relieve obligations under any AT&T installment agreement program or other AT&T Return and Exchange programs including recently-purchased device returns, Warranty, or Extended Warranty. Devices to be returned through these AT&T programs should not be traded in via this credit. If trade-in value of device is greater than the credit you are eligible for, you may receive a one-time trade-in credit (value via instant credit or promo card) in lieu of this bill credit. See att.com/tradein for terms. To qualify for bill credits, wireless line must be on an installment agreement, and remain active & in good standing for 30 days. Installment agreement starts when device is shipped. To get all the credits, the discounted device must remain on installment agreement and you must keep eligible service for entire installment term. If you upgrade or pay up/off the installment agreement on the discounted device early, your credits may cease. You have 14 days to exchange or return the smartphone; a restocking fee of up to $55 may apply. Pricing, promotions, programming, terms & restrictions subject to change & may be modified or terminated at any time without notice. End of Modal |
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https://tradein.att.com/offer-det...ce=448585
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1,268 Comments
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I waited all day on Friday for an email saying that my phone was ready for pickup but I never received it. I drove to the store at 6:30pm on Friday and was told that there were three people in front of my and that I would have to wait to pick up my phone. A half hour later, a Best Buy employee came over and told me that I shouldn't have come to the store because my phone wasn't ready yet. He told me that they didn't have my phone yet and that when Best Buy said that my phone would be available for pickup on launch day, that it was only an "estimate" of when it would be available.
I've been waiting all weekend for an email from BestBuy telling me that my order is ready, but they haven't sent me anything. Also, Best Buy's chat tool has been unavailable since Friday. This morning, it said that 99 people were ahead of me in the queue and then displayed an error saying they they are having technical difficulties. I tried calling them on Friday, but after a 20 minute wait on hold, I heard a click and the call ended. Has anyone else had this happen? I'm not sure what's going on. I've already paid tax on the phone and AT&T sent me an email stating that the installment agreement has started.
I'm loving this phone by the way, couldn't resist at this price.
Not going anywhere carrier wise either so its not a change of my habits
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still not a good idea to try to waive the activation fee, even if have FAN right? Because that's 'part' of the deal terms to get $800 credits over 30 mos?
What are people's opinions of this?
I'm loving this phone by the way, couldn't resist at this price.
Not going anywhere carrier wise either so its not a change of my habits
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still not a good idea to try to waive the activation fee, even if have FAN right? Because that's 'part' of the deal terms to get $800 credits over 30 mos?
What are people's opinions of this?
I waited all day on Friday for an email saying that my phone was ready for pickup but I never received it. I drove to the store at 6:30pm on Friday and was told that there were three people in front of my and that I would have to wait to pick up my phone. A half hour later, a Best Buy employee came over and told me that I shouldn't have come to the store because my phone wasn't ready yet. He told me that they didn't have my phone yet and that when Best Buy said that my phone would be available for pickup on launch day, that it was only an "estimate" of when it would be available.
I've been waiting all weekend for an email from BestBuy telling me that my order is ready, but they haven't sent me anything. Also, Best Buy's chat tool has been unavailable since Friday. This morning, it said that 99 people were ahead of me in the queue and then displayed an error saying they they are having technical difficulties. I tried calling them on Friday, but after a 20 minute wait on hold, I heard a click and the call ended. Has anyone else had this happen? I'm not sure what's going on. I've already paid tax on the phone and AT&T sent me an email stating that the installment agreement has started.
Made the appt for 6. He said there was an activation problem with the phones and the new plans. He had to deactivate everyone's old phones and activate the new ones. I said.. I was the only one here and one lived out of town.. so that couldn't happen. He said he couldn't let it go without being activated... I'd have to come back to do that one.
Anyway... 2 HOURS later.. he had 3 of the 4 activated with Att and couldn't activate the last one.. maybe because I ordered it on the same order as the 'out of town' one. So he finally said, I'll release the 'out of town' phone and you can activate it later and then he was able to activate the 4th one.
So.. two hours of my life I'll never get back. The kicker is.. none of these phones were for me.. they were all for family members!
I thought just picking them up would be easier/faster because I didn't know how they'd be delivered and sometimes UPS doesn't come until 7/8 PM.
Lesson learned.. never again!
Made the appt for 6. He said there was an activation problem with the phones and the new plans. He had to deactivate everyone's old phones and activate the new ones. I said.. I was the only one here and one lived out of town.. so that couldn't happen. He said he couldn't let it go without being activated... I'd have to come back to do that one.
Anyway... 2 HOURS later.. he had 3 of the 4 activated with Att and couldn't activate the last one.. maybe because I ordered it on the same order as the 'out of town' one. So he finally said, I'll release the 'out of town' phone and you can activate it later and then he was able to activate the 4th one.
So.. two hours of my life I'll never get back. The kicker is.. none of these phones were for me.. they were all for family members!
I thought just picking them up would be easier/faster because I didn't know how they'd be delivered and sometimes UPS doesn't come until 7/8 PM.
Lesson learned.. never again!
I'm not interested in having AT&T activate my new phone in-store, because, like you, the phone it's replacing is an "out-of-town" phone and I don't want to deactivate the existing phone (which isn't mine). I've never heard of such a requirement. I pre-ordered a second iPhone 12 Pro for a different line and picked it up on Friday at the Apple store with no problem. I brought it home and activated it.
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Fast forward, and of course her notes don't mention it - in fact she apparently wrote the exact opposite (that I don't qualify to have it waived). Agent 1 - nothing they can do; manager - nothing they can do; loyalty department - nothing they can do. Such a scam fee.
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