If you've purchased a new device from Red Pocket Mobile (www.redpocket.com) you may be eligible to unlock that device based on the following Unlocking Policy:
Device has not been reported as lost or stolen and has not been involved with fraud.
Device is not associated with a fraudulent account.
Device has been active on a Red Pocket Mobile plan for at least 360 days.
Red Pocket Mobile may, at its sole discretion, unlock devices upon request that may not meet the above qualifications.
To request to unlock your device, please submit your request to [email protected].
the Redpocket Representative just solved my problem. Thank you so much.
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purchased a few days ago before the promo started, they dropped $100 while my device was ON THE WAY, and said no price protection policy. They even told me to return it, but pay a $25 processing fee + 20% restocking fee. the worst customer services ever
purchased a few days ago before the promo started, they dropped $100 while my device was ON THE WAY, and said no price protection policy. They even told me to return it, but pay a $25 processing fee + 20% restocking fee. the worst customer services ever
Please send us a DM so we can take a look at this, Thanks!
Please send us a DM so we can take a look at this, Thanks!
I sent you a dm about the unlock policy for those of us who purchased the se when it came out. You said that you would honor the 6 month unlock policy. I was told different when I called in.
purchased a few days ago before the promo started, they dropped $100 while my device was ON THE WAY, and said no price protection policy. They even told me to return it, but pay a $25 processing fee + 20% restocking fee. the worst customer services ever
I am not sure if I should be sympathetic to your cause viewing it from Red Pocket's (RP) general business perspective.
Prices on products and services change. RP operates on low margins yet throws in discounts in order to gain customers. If they had to give customers a refund every time the price drops, how will they ever stand a chance to make a profit?
When you purchased the item, you knew the exact price and deal you got. You were not cheated. Timing is everything.
If you go by your logic, every investor would always be investing when stocks are at the lowest price and selling at the highest price and if this doesn't occur, then someone (yet to be defined) has to compensate the investor. Does this logic make sense to you?
Please send us a DM so we can take a look at this, Thanks!
Can this be switched to red pocket Verizon sim if you have better coverage in your area or are you stuck on the red pocket at&t sim for the full year before unlock?
I am not sure if I should be sympathetic to your cause viewing it from Red Pocket's (RP) general business perspective.
Prices on products and services change. RP operates on low margins yet throws in discounts in order to gain customers. If they had to give customers a refund every time the price drops, how will they ever stand a chance to make a profit?
When you purchased the item, you knew the exact price and deal you got. You were not cheated. Timing is everything.
If you go by your logic, every investor would always be investing when stocks are at the lowest price and selling at the highest price and if this doesn't occur, then someone (yet to be defined) has to compensate the investor. Does this logic make sense to you?
makes sense, but can you accept the $100 difference when you still have your phone on the way? I understand your logic, but I just can't accept it as an ordinary customer.
makes sense, but can you accept the $100 difference when you still have your phone on the way? I understand your logic, but I just can't accept it as an ordinary customer.
If it were Best Buy, Walmart, Amazon or one of the big guys, yes.....but Red Pocket is not in the big league. Whenever you buy anything from a smaller player there is a trade off
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If you've purchased a new device from Red Pocket Mobile (www.redpocket.c
Device has not been reported as lost or stolen and has not been involved with fraud.
Device is not associated with a fraudulent account.
Device has been active on a Red Pocket Mobile plan for at least 360 days.
Red Pocket Mobile may, at its sole discretion, unlock devices upon request that may not meet the above qualifications.
To request to unlock your device, please submit your request to [email protected].
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purchased a few days ago before the promo started, they dropped $100 while my device was ON THE WAY, and said no price protection policy. They even told me to return it, but pay a $25 processing fee + 20% restocking fee. the worst customer services ever
I sent you a dm about the unlock policy for those of us who purchased the se when it came out. You said that you would honor the 6 month unlock policy. I was told different when I called in.
128GB = $389
https://www.redpocket.c
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Prices on products and services change. RP operates on low margins yet throws in discounts in order to gain customers. If they had to give customers a refund every time the price drops, how will they ever stand a chance to make a profit?
When you purchased the item, you knew the exact price and deal you got. You were not cheated. Timing is everything.
If you go by your logic, every investor would always be investing when stocks are at the lowest price and selling at the highest price and if this doesn't occur, then someone (yet to be defined) has to compensate the investor. Does this logic make sense to you?
Can this be switched to red pocket Verizon sim if you have better coverage in your area or are you stuck on the red pocket at&t sim for the full year before unlock?
Prices on products and services change. RP operates on low margins yet throws in discounts in order to gain customers. If they had to give customers a refund every time the price drops, how will they ever stand a chance to make a profit?
When you purchased the item, you knew the exact price and deal you got. You were not cheated. Timing is everything.
If you go by your logic, every investor would always be investing when stocks are at the lowest price and selling at the highest price and if this doesn't occur, then someone (yet to be defined) has to compensate the investor. Does this logic make sense to you?