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Of course new line, meanwhile no love for us very long time Verizon customers who wants to stay with vzw.
Verizon wireless and fios basically tell existing customers to f off.
I guess the idea of it being cheaper to keep a customer than recruit a new one doesn't apply.
With the existing customer "deals" I'm not sure why anyone doesn't buy unlocked from Apple and at least avoid the BS $40 fee for the priviledge of buying a new phone.
Last edited by VicVinegar November 6, 2020 at 05:28 AM.
Plus the two months they delay your bill credits. This locks you in for essentially three years. 😡
I don't think the 2 month delay adds to the length of the "contract". at least not in my experience. If there is a delay, I have gotten 3 months of credits at once.
Regardless, all Verizon deals are pretty much worthless now. you either need a new line and/or a more expensive plan. So the savings are a mirage anyway.
That is why I left Verizon many moons ago. Terrible customer service and expensive for long term customers.
I've been a customer w them over 6 years and customer service has been pretty good. Ever since COVID started their customer service has been outsourced to other countries. I have been with att and sprint and never had such horrible customer service in my life. They make you wait for hours to solve something and than drop call and not call back. They got me on one of those payment credits so I'm stuck w them. Otherwise would be gone as well.
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I guess the idea of it being cheaper to keep a customer than recruit a new one doesn't apply.
With the existing customer "deals" I'm not sure why anyone doesn't buy unlocked from Apple and at least avoid the BS $40 fee for the priviledge of buying a new phone.
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Regardless, all Verizon deals are pretty much worthless now. you either need a new line and/or a more expensive plan. So the savings are a mirage anyway.
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