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expired Posted by jay • Nov 10, 2020
expired Posted by jay • Nov 10, 2020

T-Mobile: Half Off Google Pixel 4a 5g with Trade-In OR Free with Trade in + AAL (via Bill Credits)

T-Mobile
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T-Mobile announced two offers for new and existing customers:

1. Get a FREE Google Pixel 4a 5G when adding a new line AND trading in an eligible old smartphone

OR

2. Get HALF OFF the Google Pixel 4a 5G when adding a new line OR trading in an eligible old smartphone

Qualifying devices (in good condition):

Apple: iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus

Samsung: Galaxy S8 series, Galaxy Note8, Galaxy S7 series

Google: Pixel 3a, Pixel 3a XL, Pixel 3, Pixel 3 XL, Pixel 2, Pixel 2 XL, Pixel, Pixel XL

OnePlus: 7, 7 Pro, 6, 6 T

LG: G8 ThinQ, G7 ThinQ, V50 ThinQ, V40 ThinQ

Pixel 4a 5g is available beginning November 20. Preorders start November 13.

Quote :
50% off offer: Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit and service required. If you've cancelled voice lines in past 90 days, reactivate them first. $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required. If you cancel your line before receiving 24 bill credits, you may owe up to the full value of your device ($499.99 – Pixel 4a 5G); if cancelling your account, you can contact us first to instead make discounted monthly balance payments.. $250 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 12/account. May not be combinable with some offers or discounts (e.g., Carrier Freedom).

Free offer: If you cancel your line before receiving 24 bill credits, you may owe up to the full value of your device ($499.99 – Pixel 4a 5G); if canceling your account, you can contact us first to instead make discounted monthly balance payments. L Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying service & trade-in (Apple: iPhone 8 series, 7 series; Samsung: Galaxy S8 series, Galaxy Note8, Galaxy S7 series; Google: Pixel 3A/3AXL, 3/3XL, 2/XL, Pixel/XL; OnePlus: 7, 7 Pro, 6, 6T; LG: G8 ThinQ, G7 ThinQ, V50 ThinQ, V40 ThinQ) required. If you have cancelled voice lines in past 90 days, reactivate them first. $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required.  $499.99 via trade-in credit and bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4 offers/account. Not combinable with other offers or discounts (e.g. Carrier Freedom).
https://www.t-mobile.com/google-pixel
https://www.t-mobile.com/news/dev...h-5g-offer
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile announced two offers for new and existing customers:

1. Get a FREE Google Pixel 4a 5G when adding a new line AND trading in an eligible old smartphone

OR

2. Get HALF OFF the Google Pixel 4a 5G when adding a new line OR trading in an eligible old smartphone

Qualifying devices (in good condition):

Apple: iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus

Samsung: Galaxy S8 series, Galaxy Note8, Galaxy S7 series

Google: Pixel 3a, Pixel 3a XL, Pixel 3, Pixel 3 XL, Pixel 2, Pixel 2 XL, Pixel, Pixel XL

OnePlus: 7, 7 Pro, 6, 6 T

LG: G8 ThinQ, G7 ThinQ, V50 ThinQ, V40 ThinQ

Pixel 4a 5g is available beginning November 20. Preorders start November 13.

Quote :
50% off offer: Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit and service required. If you've cancelled voice lines in past 90 days, reactivate them first. $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required. If you cancel your line before receiving 24 bill credits, you may owe up to the full value of your device ($499.99 – Pixel 4a 5G); if cancelling your account, you can contact us first to instead make discounted monthly balance payments.. $250 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 12/account. May not be combinable with some offers or discounts (e.g., Carrier Freedom).

Free offer: If you cancel your line before receiving 24 bill credits, you may owe up to the full value of your device ($499.99 – Pixel 4a 5G); if canceling your account, you can contact us first to instead make discounted monthly balance payments. L Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying service & trade-in (Apple: iPhone 8 series, 7 series; Samsung: Galaxy S8 series, Galaxy Note8, Galaxy S7 series; Google: Pixel 3A/3AXL, 3/3XL, 2/XL, Pixel/XL; OnePlus: 7, 7 Pro, 6, 6T; LG: G8 ThinQ, G7 ThinQ, V50 ThinQ, V40 ThinQ) required. If you have cancelled voice lines in past 90 days, reactivate them first. $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required.  $499.99 via trade-in credit and bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4 offers/account. Not combinable with other offers or discounts (e.g. Carrier Freedom).
https://www.t-mobile.com/google-pixel
https://www.t-mobile.com/news/dev...h-5g-offer

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347 Comments

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Dec 5, 2020
417 Posts
Joined Oct 2012
Dec 5, 2020
kalawera
Dec 5, 2020
417 Posts
Quote from KingUltra :
Yesterday, I added the Pixel to my Free line I opened thru Costco on Nov 25 using T-force, using a Trade in, and this is what I got:

123456789 is eligible for 2020 Google Trade P2 due to an eligible purchase . Monthly credits in the amount of 9.21 will be applied over 24 months for Pixel 4a 5G - Just Black - 128GB​

They applied the Upgrade offer ! Will try to Contact them again after I get my phone to see if they will just credit me the $250 difference.

I think they put you on the other promo - half off...
Dec 7, 2020
255 Posts
Joined Apr 2011
Dec 7, 2020
jrhuang
Dec 7, 2020
255 Posts
For those that did the FREE phone offer, did you account already have the promotion "2020 Google Activate Trade P1" before you sent in your trade-in? Also, did they ask for the IMEI of the phone you were going to trade-in at the time of order? Asking because I wanted to get the free phone offer, but my account right now only has "2020 Google Activate P1" promotion, which is only the 50% off offer for activating a line. Even though early in my ordering process (I did it on the phone) the rep confirmed the phone I wanted to trade-in was eligible, she never asked for the IMEI number. So I think she messed up. Now I think my chances of getting the promotion changed to the free phone offer are slim.
Dec 8, 2020
479 Posts
Joined Oct 2008
Dec 8, 2020
darinf
Dec 8, 2020
479 Posts
FYI, I gave T-Mobile the wrong IMEI number when I placed the order for a free Pixel 4a with trade-in of my Google Pixel (1).
Initially the TForce rep (via Facebook Messenger) said that the phone I send in MUST match the IMEI that I gave them when I placed the order. (That IMEI is printed on the return label.)
But after further investigation, the rep came back and said as long as the phone is the same make, model, and condition, it's OK if the IMEI doesn't match. They said just send the phone in and I will get the trade-in monthly credit.
I then double checked with a TForce rep via Twitter. They confirmed that the IMEI doesn't have to match. They also confirmed that I do have the monthly bill credit for the cost of the Pixel 4a.
I could not find any indication on my account.
I also could not find any reference to my order or trade-in on my account. The TForce rep had to look that up for me. No idea why it's not there. My free line is there and the charges for the Pixel 4a.
​Fingers crossed that it all works out as expected.
Dec 8, 2020
400 Posts
Joined May 2017
Dec 8, 2020
xalagaco
Dec 8, 2020
400 Posts
Quote from jrhuang :
For those that did the FREE phone offer, did you account already have the promotion "2020 Google Activate Trade P1" before you sent in your trade-in? Also, did they ask for the IMEI of the phone you were going to trade-in at the time of order? Asking because I wanted to get the free phone offer, but my account right now only has "2020 Google Activate P1" promotion, which is only the 50% off offer for activating a line. Even though early in my ordering process (I did it on the phone) the rep confirmed the phone I wanted to trade-in was eligible, she never asked for the IMEI number. So I think she messed up. Now I think my chances of getting the promotion changed to the free phone offer are slim.
My account reflects the full credit, less $8 spread over 24 months. My trade-in is all boxed up and ready to go out.
Dec 8, 2020
400 Posts
Joined May 2017
Dec 8, 2020
xalagaco
Dec 8, 2020
400 Posts
Quote from darinf :
FYI, I gave T-Mobile the wrong IMEI number when I placed the order for a free Pixel 4a with trade-in of my Google Pixel (1).
Initially the TForce rep (via Facebook Messenger) said that the phone I send in MUST match the IMEI that I gave them when I placed the order. (That IMEI is printed on the return label.)
But after further investigation, the rep came back and said as long as the phone is the same make, model, and condition, it's OK if the IMEI doesn't match. They said just send the phone in and I will get the trade-in monthly credit.
I then double checked with a TForce rep via Twitter. They confirmed that the IMEI doesn't have to match. They also confirmed that I do have the monthly bill credit for the cost of the Pixel 4a.
I could not find any indication on my account.
I also could not find any reference to my order or trade-in on my account. The TForce rep had to look that up for me. No idea why it's not there. My free line is there and the charges for the Pixel 4a.
​Fingers crossed that it all works out as expected.
I accidentally picked Pixel XL 32GB Black instead of Pixel 32GB Black. T-force said not to worry, they will reevaluate the trade-in and have me accept the revised offer, so I may get $6 instead of $8 now, something like that. So, apparently, as long as you send in an eligible trade-in, no problem.
Dec 8, 2020
1,992 Posts
Joined Nov 2006
Dec 8, 2020
pdinc
Dec 8, 2020
1,992 Posts
Quote from jrhuang :
For those that did the FREE phone offer, did you account already have the promotion "2020 Google Activate Trade P1" before you sent in your trade-in? Also, did they ask for the IMEI of the phone you were going to trade-in at the time of order? Asking because I wanted to get the free phone offer, but my account right now only has "2020 Google Activate P1" promotion, which is only the 50% off offer for activating a line. Even though early in my ordering process (I did it on the phone) the rep confirmed the phone I wanted to trade-in was eligible, she never asked for the IMEI number. So I think she messed up. Now I think my chances of getting the promotion changed to the free phone offer are slim.
I'm in the same sitaution as you. I neever got the trade in info so I had to reach out for a label. Also a little anxious about this now.
Dec 8, 2020
400 Posts
Joined May 2017
Dec 8, 2020
xalagaco
Dec 8, 2020
400 Posts
Quote from pdinc :
I'm in the same sitaution as you. I neever got the trade in info so I had to reach out for a label. Also a little anxious about this now.
If you go to the order status page for the Pixel 4a 5G, there should be an entry for the trade-in device with a link to the shipping label.
P1 is the trade-in promo, my monthly credit shows $20.50, and $0.34 monthly charge representing $8 actual trade-in value over 24 months.

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Dec 8, 2020
1,992 Posts
Joined Nov 2006
Dec 8, 2020
pdinc
Dec 8, 2020
1,992 Posts
Quote from xalagaco :
If you go to the order status page for the Pixel 4a 5G, there should be an entry for the trade-in device with a link to the shipping label.
P1 is the trade-in promo, my monthly credit shows $20.50, and $0.34 monthly charge representing $8 actual trade-in value over 24 months.
OK that's good, I see the P1. My order page is glitched though, I'm unable to access it. can you screenshot what that looks like for you?
Dec 9, 2020
255 Posts
Joined Apr 2011
Dec 9, 2020
jrhuang
Dec 9, 2020
255 Posts
Quote from pdinc :
OK that's good, I see the P1. My order page is glitched though, I'm unable to access it. can you screenshot what that looks like for you?
It should be "2020 Google Activate Trade P1" for the full $500 off. There is also a "2020 Google Activate P1" which is only $250 off.
Dec 9, 2020
479 Posts
Joined Oct 2008
Dec 9, 2020
darinf
Dec 9, 2020
479 Posts
Quote from xalagaco :
If you go to the order status page for the Pixel 4a 5G, there should be an entry for the trade-in device with a link to the shipping label.
P1 is the trade-in promo, my monthly credit shows $20.50, and $0.34 monthly charge representing $8 actual trade-in value over 24 months.
My order status page is also wrong. It only shows my previous order ​from September when I did a trade in for a Samsung S20 FE. My most recent order doesn't show.
But I do see the order and the P1 trade in my account activity.
I had to contact TForce to get my return shipping label for the trade.
Dec 9, 2020
1,992 Posts
Joined Nov 2006
Dec 9, 2020
pdinc
Dec 9, 2020
1,992 Posts
Quote from jrhuang :
It should be "2020 Google Activate Trade P1" for the full $500 off. There is also a "2020 Google Activate P1" which is only $250 off.
Thank you for this note. They did mess it up. Trying to fix it right now. You should add this to the deal wiki.
Dec 9, 2020
400 Posts
Joined May 2017
Dec 9, 2020
xalagaco
Dec 9, 2020
400 Posts
Quote from pdinc :
OK that's good, I see the P1. My order page is glitched though, I'm unable to access it. can you screenshot what that looks like for you?
Here you go.
Last edited by xalagaco December 9, 2020 at 12:26 PM.
Dec 9, 2020
1,992 Posts
Joined Nov 2006
Dec 9, 2020
pdinc
Dec 9, 2020
1,992 Posts
Quote :
Quote :
Quote from xalagaco :
Here you go.
Quote from jrhuang :
It should be "2020 Google Activate Trade P1" for the full $500 off. There is also a "2020 Google Activate P1" which is only $250 off.
Thanks. This confirms this earlier comment as well that I have the wrong promo on my account. Thank you!!
Pro
Jan 21, 2021
186 Posts
Joined Dec 2013
Jan 21, 2021
emmd2001
Pro
Jan 21, 2021
186 Posts
my account shows $19.71 of 2020 Google Activate Trade P1

Any idea why it's not showing the full amount?

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Feb 10, 2021
2,311 Posts
Joined Jul 2006
Feb 10, 2021
pizzaslut
Feb 10, 2021
2,311 Posts
Has anyone done the math on this deal? My bill is showing that even though I traded phones in I am getting no credit because they are charging more than the promised $250 for the Pixel 4a5g.

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