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Samsung Galaxy S20 FE

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Created 11-19-2020 at 01:12 AM by mrwibble
in Tech & Electronics (2)
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Community Wiki

Last Edited by wbs3333 November 20, 2020 at 08:14 AM
S20 FE Proximity Sensor Issues:
https://www.youtube.com/watch?v=7Ei1uWcEVq0

S20 FE Camera quality:
https://www.youtube.com/watch?v=H3Zvgd9FYA8

S20 FE Touch Screen pinch to zoom issues (noticeable in google maps, instagram, etc):
https://www.youtube.com/watch?v=MXbxZmFPKX8

S20 FE Touch Screen COD issue:
https://www.youtube.com/watch?v=bLL1vi7hJzE&t

S20 FE Touch Screen Issue:
https://www.youtube.com/watch?v=D3vtxfOFfcg
https://www.youtube.com/watch?v=zpHZsz3RHJY


Regarding the S20 FE Touchscreen issue:
News Article:Supposedly Samsung Employee in charge of the Touch Screen HW:
https://r1.community.samsung.com/t5/갤럭시-S/s20fe-터치-업데이트/m-p/7496089#M473347 [samsung.com]
https://r1.community.samsung.com/t5/갤럭시-S/s20fe-화면-떨림/m-p/7480440#M473129 [samsung.com]
Touch_HW in charge [samsung.com]
Moderator
Hello. I am in charge of Touch HW.
We apologize for any inconvenience related to the touch phenomenon of the Galaxy S20 FE product.
S20 FE's touch function-related malfunctions were improved, and the improved SW was issued on October 21st, butit was understood as a request for additional improvement.
We are preparing to update additionally improved SW as soon as possible.
Please always update the S/W to the latest version and use it, andfor any insufficiency related to the game that you think needs improvement , please register an error as follows.
After registering an error, please comment with a simple comment on the registered content.
Information on sending errors※ Shortcut link to sending errors: https://www.samsungmembers.com/ [samsungmembers.com] -> Please attach the screen recording at the time of the problem. -> When extracting the terminal log, please be sure to check the'Log transmission complete' notice at the top before exiting.
Accurate analysis is possible only when the problem point is known, so even if it iscumbersome, please record the screen at the time of the problem.
Thank you.
2nd Post from the same guy
Hello. I am in charge of Touch HW.
We apologize for the inconvenience even after the S20FE touch related SW update.
We will be able to improve the part you mentioned through SW update.
We ask for your understanding that it takes time for improvement and verification so that there are no other problems.
Thank you.
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#3
Starting 20th Costco has it for 349 for Verizon customers.
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Our community has rated this post as helpful. If you agree, why not thank ?
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#5
Quote from tubers777
:
Isn't this model plagued by touch screen issues?

https://www.google.com/search?rlz...CA0&uact=5

https://www.youtube.com/watch?v=zpHZsz3RHJY
Yes it is. Great phone, except the touchscreen is all over the place, literally. Or non-responsive, despite three different attempts to fix via ota updates😐
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#6
Quote from Mrfantastico
:
Yes it is. Great phone, except the touchscreen is all over the place, literally. Or non-responsive, despite three different attempts to fix via ota updates😐
Thanks. Sounds like h/w problem. Will avoid like the plague.

I remember an old tablet having similar issue. I'm not taking my chances.
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#7
Quote from tubers777
:
Isn't this model plagued by touch screen issues?

https://www.google.com/search?rlz...CA0&uact=5 [google.com]

https://www.youtube.com/watch?v=zpHZsz3RHJY
Yes it is. Nobody should buy this at this price with that issue still ongoing. And I doubt it will be fixed since it's most likely hardware problem (Samsung can't fix it through software).

In a few month, this phone will tank hard because of it.
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#8
I've had this phone for a month and don't see any of the touchscreen issues that people are talking about. Either the problem is being over-blown, or it's in some random devices that I got lucky I didn't get.
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#9
Just starting my search for a replacement on an S8+. Is the S20 FE the only one with touchscreen issues? It seems like there are multiple variants of the S20. Is the S20+ also suffering?
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#10
Had this phone since launch. Not experiencing any touch issues.
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#11
Samsung galaxy S20 FE 5G is about ~150-200$ with eligible device trade in at samsung us online
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#12
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#13
Quote from SUMAN.S
:
Samsung galaxy S20 FE 5G is about ~150-200$ with eligible device trade in at samsung us online
Source? Only if you trade in a s10 is it that cheap.
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#14
I've had one since the day they came out I've never had an issue with it other than long battery life.
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#15
Quote from shippy321
:
Starting 20th Costco has it for 349 for Verizon customers.
Do you have a link?
Is it for upgrade or requires trade in?
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