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expiredJuJuFrankenbean | Staff posted Nov 26, 2020 3:20 AM

Infinity Reference Speakers: RS152 Loudspeakers (Pair) $130, RC252 Center

$110

$350

68% off
& More + Free S&Hat Harman Audio
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Written by johnny_miller | Staff
Harman Audio offers extended returns allowing returns until 1/31/2021. -johnny_miller

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About the Poster

Editor's Notes

Written by johnny_miller | Staff
Harman Audio offers extended returns allowing returns until 1/31/2021. -johnny_miller

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499 Comments

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Jan 14, 2021 6:28 AM
76 Comments
Joined Dec 2013
GeekySimarJan 14, 2021 6:28 AM
76 Comments
Got RC263 yesterday and it is defective. One of the dust cap is coming out and Infinity logo is not properly aligned, its at 4'O clock instead of 6'O clock. Lol I think in hurry quality control is also getting bad. 😒
Last edited by GeekySimar January 14, 2021 at 07:04 AM.
Jan 14, 2021 11:51 AM
641 Comments
Joined Nov 2012
kevindd992002Jan 14, 2021 11:51 AM
641 Comments
Quote from GeekySimar :
Got it yesterday and it is defective. One of the dust cap is coming out and Infinity logo is not properly aligned, its at 4'O clock instead of 6'O clock. Lol I think in hurry quality control is also getting bad. 😒
Are you talking about the RC263?
Jan 14, 2021 1:54 PM
455 Comments
Joined Aug 2011
rajamahalJan 14, 2021 1:54 PM
455 Comments
Quote from deeptii :
Yesterday I wrote an email to them to threaten FTC complaint and class action lawsuit for the fact that they repeatedly missed the dates that they told me RC 263 would ship but didn't (at least 3 times), and they still kept on selling the item with changing delivery dates. I had been chasing their ass since 12/21, and I threatened them that there must be many people suffering the same issue like I did, and they did not proactively communicate to customers that clearly violated FTC's Prompt Delivery Rule. A class action lawsuit is imminent.

Then after 8 hours of my email, they responded, finally being more proactive about it, and told me that they received stock notification from their warehouse. I assume that my letter was serious enough to get their attention.

Then today, they told me it's getting shipped, and I also finally received my tracking number. I'm not sure if it was coincidence.
Coincidence, they don't give a crap about your stupid threats
Jan 14, 2021 6:01 PM
103 Comments
Joined Nov 2015
zdoarJan 14, 2021 6:01 PM
103 Comments
Ordered on 11/30, got my RC263 shipped this morning. I'm on the West Coast, but it looks like it's being shipped out of Kentucky.
Jan 14, 2021 9:05 PM
1.1K Comments
Joined Jul 2004
LoneRangerJan 14, 2021 9:05 PM
1.1K Comments
Quote from zdoar :
Ordered on 11/30, got my RC263 shipped this morning. I'm on the West Coast, but it looks like it's being shipped out of Kentucky.
Congrats! Maybe customers contacting them helped with a decision to just eat the logistics and get the backorders fulfilled, whatever the cost. Or, I was lied to by CSR.
Last edited by LoneRanger January 14, 2021 at 02:32 PM.
Jan 14, 2021 10:31 PM
24 Comments
Joined Nov 2016
megapowersjJan 14, 2021 10:31 PM
24 Comments
My orders are currently being prepared for shipment, I'm excited to see that. Ordered 12/2, KY warehouse.
Jan 14, 2021 11:53 PM
71 Comments
Joined Dec 2008
SimplyBlueJan 14, 2021 11:53 PM
71 Comments
Seeing some folks getting shipping notifications for the RC263 for orders placed after my order date (11/28), I called their CS earlier this morning and they placed a reservation against the new inventory stock so it would get processed/shipped. Not sure why I had to do that to get this item shipped but I just got my tracking number for the RC263.

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Jan 15, 2021 1:45 AM
24 Comments
Joined Nov 2016
megapowersjJan 15, 2021 1:45 AM
24 Comments
Quote from SimplyBlue :
Seeing some folks getting shipping notifications for the RC263 for orders placed after my order date (11/28), I called their CS earlier this morning and they placed a reservation against the new inventory stock so it would get processed/shipped. Not sure why I had to do that to get this item shipped but I just got my tracking number for the RC263.
That's actually what happened with me. I called and they had to do the same. Set up a warehouse move and reservation. I also opened a ticket with them 3 weeks ago.
Pro
Jan 15, 2021 1:47 AM
1.9K Comments
Joined Apr 2014
WifeLeaver
Pro
Jan 15, 2021 1:47 AM
1.9K Comments
RC263 shipped. Ordered 11/30
No email notification though, i had to check on their website
Shipped from Kentucky to VA
Last edited by maheeinfy January 14, 2021 at 07:26 PM.
Jan 15, 2021 1:33 PM
179 Comments
Joined Dec 2006
NobodysWifeJan 15, 2021 1:33 PM
179 Comments
Got email and text that order from 11/27 shipped from KY at 4:33am and arrives today at my home in KY. Only asked them once after was delayed the first time. Didn't make any other inquiries. Just waited
Jan 15, 2021 4:14 PM
455 Comments
Joined Aug 2011
rajamahalJan 15, 2021 4:14 PM
455 Comments
I never bothered them with my order, placed toward end of deal being active and just got shipping notice.
Newsflash winerz...the container showed up and they shipped them, not any faster because you can't be patient and harassed customer service. Mind-blowing idea!
2
Jan 15, 2021 5:39 PM
1.1K Comments
Joined Jul 2004
LoneRangerJan 15, 2021 5:39 PM
1.1K Comments
Mine just arrived. No damage to factory, retail box. Speaker was in pristine condition. I have some movies to test this weekend.
Jan 15, 2021 10:01 PM
103 Comments
Joined Nov 2015
zdoarJan 15, 2021 10:01 PM
103 Comments
Quote from LoneRanger :
Mine just arrived. No damage to factory, retail box. Speaker was in pristine condition. I have some movies to test this weekend.
Congrats! I'm genuinely happy to see that eventually we're all getting those, albeit slightly later than expected
Jan 15, 2021 10:56 PM
24 Comments
Joined Nov 2016
megapowersjJan 15, 2021 10:56 PM
24 Comments
2 out of my 3 speakers arrived. UPS sent the 3rd to the wrong hub for some reason. Anyway, the speakers that arrived are in perfect condition, one box had a small hole, but no damage. Looking forward to hooking them up later

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Jan 16, 2021 1:25 AM
641 Comments
Joined Nov 2012
kevindd992002Jan 16, 2021 1:25 AM
641 Comments
So even the RC263 packaging is subpar?

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