Joined Oct 2014
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Forum Thread
Home Depot return blacklist
January 10, 2021 at
07:02 AM
Thread Details
My brother was recently denied making a return to Home Depot. apparently he has been blacklisted from making returns. He doesn't do anything DVS: reselling items, returning stolen items, etc. He just over purchases for every project he does and returns what he doesn't use.
He's a bit confused as the Home Depot employees were not able to tell him much. Apparently they use a third-party company to monitor returns. But he was told he needs to write a letter to Home Depot or something.
I assumed we were always being tracked for returning to store credit, but I
He's a bit confused as the Home Depot employees were not able to tell him much. Apparently they use a third-party company to monitor returns. But he was told he needs to write a letter to Home Depot or something.
I assumed we were always being tracked for returning to store credit, but I
9 Comments
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Any ordinary Home Depot shopper probably has horror stories of long wait times at customer service because of contractors overbuying and then returning what they don't use (or sometimes use). Buy what you need, and nothing more.
Hope more contractors get banned from returns. Maybe then when I pick up an internet order, I can be in and out quickly.
Any ordinary Home Depot shopper probably has horror stories of long wait times at customer service because of contractors overbuying and then returning what they don't use (or sometimes use). Buy what you need, and nothing more.
Hope more contractors get banned from returns. Maybe then when I pick up an internet order, I can be in and out quickly.
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Emailing customercare@homedepot.com, we got:
Please text us at 38698 or call us at 1-800-HOME-DEPOT (466-3337) to connect directly with our customer service team.
Looks like best we can do is get store credit for what we paid, after which buying the newer model will cost us several $100 more.
Hope we don't get blacklisted...
Always pay with a Credit card, and all your purchases are match to a receipt with a single swipe during returns.