Home Depot return blacklist

He just over purchases for every project he does and returns what he doesn't use.

I'm happy Home Depot is cracking down on this.

Any ordinary Home Depot shopper probably has horror stories of long wait times at customer service because of contractors overbuying and then returning what they don't use (or sometimes use). Buy what you need, and nothing more.

Hope more contractors get banned from returns. Maybe then when I pick up an internet order, I can be in and out quickly.

Alot of stores have cracked down. If a customer buys a brand new sealed item, removes it from the packaging, the store cannot sell it as new. So they lose margin.

Not true, i have bought several "new items" from home depot that were clearly used and put back on the shelf. I am more careful now to inspect packaging and condition before putting it my cart.

Buy what you need, and nothing more.

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That happened to me! If you return too many things without a receipt they will black list you for returning EVERYTHING! I do the same thing I buy everything that I need for a project and then some because I don't want to drive another half hour back to the store. (Mind you I'm not a contractor, just a homeowner doing projects around the house.) When I would return the items the cashiers always ask if I want it on store credit or the cards I used. To make it convenient for them I said store credit. What a mistake! It showed up as no receipt in my records. I got the black list thing and even called the number to complain about it. The dollar amount doesn't matter it's the number of times you return something without a receipt, and they track you for something like 16 months! ~ I wrote the letter and still they wouldn't lift it. But here's the clincher that they don't tell you about, the store manager has the authority to override the return denial. While I was on the black list they denied a return of mine with a receipt so I threw a fit, (literally I flipped the -uck out and made a scene ~ one where your like 'ooohhh honey where is the popcorn cause this is gonna be good!), and asked for the store manager. The store manager came up and did override then told me afterwards that they can decide on person by person basis if they want to let them return the item by how they are dressed and the way they look even if they have a receipt! Now talk about some profiling that shouldn't be allowed! So your telling me if I look like I'm a working contractor and just left the job and I'm trying to return what I didn't use they can deny the return??? But if I come in there cleaned up and in nice clothes they will allow me to do the return???? What a crock! I didn't shop there for a while after that happened.

Nobody with half a brain and a receipt returns something for store credit when it can be returned back to the original method of payment as cash or credit card refund. You're story doesn't add up

Wife and I, and workers go to HD and of course we over-buy or not end up using some of the cleaning supplies and material ... So we return without them for store credit. Nothing wrong with this practice. HD needs to just make accounts for people based on telephone number and name to avoid blacklisting normal folk.