Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
expiredcoolchicagoguy posted Mar 10, 2021 10:50 PM
expiredcoolchicagoguy posted Mar 10, 2021 10:50 PM

YMMV: AT&T Fiber 1Gbps Existing Users w/ promo price $49.99 from last year - Retention

$50

AT&T Wireless
146 Comments 31,051 Views
Visit AT&T Wireless
Good Deal
Save
Share
Deal Details
For those who got in this deal last year - https://slickdeals.net/f/13892417-at-t-1000mbps-internet-for-40mo-with-12-month-bundle-if-you-have-at-t-ymmv, your promo price is ending now or has already ended.

I was able to call 1-800-331-0500 and spoke to Customer Service, who was able to extend the promotion for another 12-months at $49.99. I only have internet with AT&T, so don't get the discounted $39.99 that requires bundling.

As mentioned in title, it is YMMV. Personally, my promotion ended last weekend and monthly billing jumped to $70 + $10 equipment fee. So, a 60% increase.

I got the order confirmation right away which showed the discounted price valid for 12-months with no contract. My new billing had started two days back, but prorated so I pay less next month.

This includes HBO Max, so another reason to hold onto the promo pricing if possible.

https://www.att.com/internet/attfiber/
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
For those who got in this deal last year - https://slickdeals.net/f/13892417-at-t-1000mbps-internet-for-40mo-with-12-month-bundle-if-you-have-at-t-ymmv, your promo price is ending now or has already ended.

I was able to call 1-800-331-0500 and spoke to Customer Service, who was able to extend the promotion for another 12-months at $49.99. I only have internet with AT&T, so don't get the discounted $39.99 that requires bundling.

As mentioned in title, it is YMMV. Personally, my promotion ended last weekend and monthly billing jumped to $70 + $10 equipment fee. So, a 60% increase.

I got the order confirmation right away which showed the discounted price valid for 12-months with no contract. My new billing had started two days back, but prorated so I pay less next month.

This includes HBO Max, so another reason to hold onto the promo pricing if possible.

https://www.att.com/internet/attfiber/

Community Voting

Deal Score
+36
Good Deal
Visit AT&T Wireless

Leave a Comment

Unregistered (You)

146 Comments

Sign up for a Slickdeals account to remove this ad.

Aug 01, 2021 12:43 AM
720 Posts
Joined Aug 2007
kublaiAug 01, 2021 12:43 AM
720 Posts
What is the number for the retention department?
Aug 01, 2021 12:59 AM
508 Posts
Joined Dec 2010
cexpertAug 01, 2021 12:59 AM
508 Posts
Got it in Nashville area.
Original Poster
Pro
Expert
This user is an Expert in Computers
Aug 01, 2021 02:53 PM
2,561 Posts
Joined Dec 2012
coolchicagoguyAug 01, 2021 02:53 PM
Original Poster
Pro
Expert
This user is an Expert in Computers
2,561 Posts
Quote from kublai :
What is the number for the retention department?
1-800-331-0500. It is in the OP, in bold!
Aug 01, 2021 04:01 PM
83 Posts
Joined Jul 2012
90maxAug 01, 2021 04:01 PM
83 Posts
Called on the phone and smooth as butter to renew promo price... Atlanta area and no threatening to leave etc necessary... very polite convo
Aug 19, 2021 07:35 PM
152 Posts
Joined Feb 2012
mynameisjeff52Aug 19, 2021 07:35 PM
152 Posts
Just called in today and I was able to add the promo again, no issues or strings. Thanks OP!
Oct 10, 2021 06:24 PM
14,146 Posts
Joined Dec 2005
ScottoDonoOct 10, 2021 06:24 PM
14,146 Posts
Anyone know how to find when your promo date ends? I used to be able to see it on AT&T account but no longer can find it
Oct 10, 2021 10:07 PM
690 Posts
Joined Jul 2009
ToddlerTNOct 10, 2021 10:07 PM
690 Posts
Quote from ScottoDono :
Anyone know how to find when your promo date ends? I used to be able to see it on AT&T account but no longer can find it
It's in the My AT&T app. Go to "view or change AT&T internet plans" then under "my plan" click "see included discounts" and it will show you your current promo and the end date.

Sign up for a Slickdeals account to remove this ad.

Oct 10, 2021 10:12 PM
14,146 Posts
Joined Dec 2005
ScottoDonoOct 10, 2021 10:12 PM
14,146 Posts
Quote from ToddlerTN :
It's in the My AT&T app. Go to "view or change AT&T internet plans" then under "my plan" click "see included discounts" and it will show you your current promo and the end date.
Thanks
Last edited by ScottoDono October 10, 2021 at 04:22 PM.
Oct 10, 2021 11:15 PM
308 Posts
Joined Jul 2012
dorkytomOct 10, 2021 11:15 PM
308 Posts

Our community has rated this post as helpful. If you agree, why not thank dorkytom

Thanks, i just did this, so as of today Sunday October 10th its still working, I hate calling, so i went to facebook and messaged them https://www.facebook.com/ATT/. If your like me i dont always know what to say so this is the message I sent them:

"Hello i have att fiber and would like to see if you have any retention promotions available. I do not want to add on any services or bundle, im only interested in internet. "

Att auto replies with a link then that you click on and sign into to verify your account. About 20 minutes later someone messaged me back.

"Hi, here to help! I am the agent in charge of your case. I understand you want us to check into the offers available in your account to reduce your bill, is that correct? - LeydyG Social Media Specialist"

They offered me this

"I am reviewing your account and I see you have Internet 50Mbps for $75.00 monthly, and a discount of $20.00 ongoing which makes your bill $55.00 per month. I see that fiber is now available at your address, so at the moment we have two options: we can upgrade your speed from 50Mbps to 1000Mbps (Unlimited internet) for the same price monthly, or you can stay with the same speed and receive a discount of $10.00 for 12 months, which would make your bill $45.00 + taxes and fees monthly. What option would work better for you? - LeydyG Social Media Specialist"

I let them know i wanted the 1000mbps, and they took care of it, after having them sign up they came back again and clarified its actually $50. They also mentioned they did not require any home visits, everything is handled remotely.

"Thank you for your time. The upgrade was processed successfully! You will receive an email confirmation with the changes. I was able to get you a rate of $50.00 monthly for speed 1000mbps. This change does not need professional installation and speed will be updated soon. Modem may reset itself to complete the update. - LeydyG Social Media Specialist."

I went to att.com website signed in saw the updated plan, and also a link to activiating my free hbo max.

They were a little slow in between responses maybe like 10 minutes between responses but low effort as i just replied back when they got back to me. Overall a nice discount for minimal effort.
Last edited by dorkytom October 10, 2021 at 05:42 PM.
2
Oct 11, 2021 12:53 AM
14,146 Posts
Joined Dec 2005
ScottoDonoOct 11, 2021 12:53 AM
14,146 Posts
Quote from dorkytom :
Thanks, i just did this, so as of today Sunday October 10th its still working, I hate calling, so i went to facebook and messaged them https://www.facebook.com/ATT/. If your like me i dont always know what to say so this is the message I sent them:

"Hello i have att fiber and would like to see if you have any retention promotions available. I do not want to add on any services or bundle, im only interested in internet. "

Att auto replies with a link then that you click on and sign into to verify your account. About 20 minutes later someone messaged me back.

"Hi, here to help! I am the agent in charge of your case. I understand you want us to check into the offers available in your account to reduce your bill, is that correct? - LeydyG Social Media Specialist"

They offered me this

"I am reviewing your account and I see you have Internet 50Mbps for $75.00 monthly, and a discount of $20.00 ongoing which makes your bill $55.00 per month. I see that fiber is now available at your address, so at the moment we have two options: we can upgrade your speed from 50Mbps to 1000Mbps (Unlimited internet) for the same price monthly, or you can stay with the same speed and receive a discount of $10.00 for 12 months, which would make your bill $45.00 + taxes and fees monthly. What option would work better for you? - LeydyG Social Media Specialist"

I let them know i wanted the 1000mbps, and they took care of it, after having them sign up they came back again and clarified its actually $50. They also mentioned they did not require any home visits, everything is handled remotely.

"Thank you for your time. The upgrade was processed successfully! You will receive an email confirmation with the changes. I was able to get you a rate of $50.00 monthly for speed 1000mbps. This change does not need professional installation and speed will be updated soon. Modem may reset itself to complete the update. - LeydyG Social Media Specialist."

I went to att.com website signed in saw the updated plan, and also a link to activiating my free hbo max.

They were a little slow in between responses maybe like 10 minutes between responses but low effort as i just replied back when they got back to me. Overall a nice discount for minimal effort.
Does that include equipment charges or it $10 extra? I'm not on gig plan so not sure if included. I wonder if you asked them if they could offer free HBO Max if they would have done so. They sometimes include that with new gig service

But anyway, thanks for sharing your experience. At least I know facebook is a good option if and when they jack my bill
Last edited by ScottoDono October 10, 2021 at 06:55 PM.
Oct 11, 2021 01:19 AM
690 Posts
Joined Jul 2009
ToddlerTNOct 11, 2021 01:19 AM
690 Posts
Quote from ScottoDono :
Does that include equipment charges or it $10 extra? I'm not on gig plan so not sure if included. I wonder if you asked them if they could offer free HBO Max if they would have done so. They sometimes include that with new gig service

But anyway, thanks for sharing your experience. At least I know facebook is a good option if and when they jack my bill
He said he did get free HBO Max.
Oct 11, 2021 02:19 AM
308 Posts
Joined Jul 2012
dorkytomOct 11, 2021 02:19 AM
308 Posts
Quote from ScottoDono :
Does that include equipment charges or it $10 extra? I'm not on gig plan so not sure if included. I wonder if you asked them if they could offer free HBO Max if they would have done so. They sometimes include that with new gig service

But anyway, thanks for sharing your experience. At least I know facebook is a good option if and when they jack my bill
Ive never had an equipment charge even under my previous plan and when i log in to att to see my new plan it doesnt mention it either.

Yes i got hbo max as well with the new plan. You activate it after logging in on the website, its part of the internet plan.
Last edited by dorkytom October 10, 2021 at 08:31 PM.
Dec 20, 2021 07:32 PM
333 Posts
Joined Mar 2005
Joe SquirrelDec 20, 2021 07:32 PM
333 Posts
My promo price ends today. I called the number and nicely asked if they would extend that rate for another year. Within a minute or two they did just that - no muss, no fuss. Thank you, OP!
Jan 27, 2022 12:10 AM
15 Posts
Joined Aug 2009
walletdaddyJan 27, 2022 12:10 AM
15 Posts
Thanks OP. Messaged AT&T using your FB link and got the discount on 1/26/2022: "I just applied the new $20 off discount to your account. The new pricing will be $49.99 starting the next bill cycle. -xxxxxxx Social Media Specialist"

Sign up for a Slickdeals account to remove this ad.

Apr 16, 2022 01:30 AM
107 Posts
Joined Sep 2015
SFMarcApr 16, 2022 01:30 AM
107 Posts
Has anyone here been able to get the promo rate extended for another 12 months recently?

I talked to multiple reps but they all said that there are no promo offers available in my account.

Leave a Comment

Unregistered (You)

Popular Deals

Trending Deals