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expiredcoolchicagoguy posted Mar 16, 2021 7:02 PM

Select T-Mobile Accounts w/ Qualifying 2+ Line Plans: Get A New Line

Free

T-Mobile
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Deal Details
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free (via monthly bill credits).

Thanks to community member coolchicagoguy for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (thanks to Reddit user Jman100_JCMP; see instructions below on how to find your SOC code).
      • SOC (Service Order Code) is the technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2021 Line On Us P6".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • Can be combined with device offers on the same line.
  • Costco & T-Mobile rebate promos are NOT stackable with the free line.

Editor's Notes

Written by StrawMan86 | Staff
  • Free line bill credits start within 2 bill cycles from activation; customers keep the credit for as long as they meet the promo requirements.
  • For one year after the offer's start date, customers must maintain the same number of voice (GSM) lines that were on the account when they enrolled in the offer.
  • After one year, customers must keep at least 2 paid voice lines AND the free new line that was activated to enroll in this offer to continue to receive the credit.
  • Please refer to the forum thread for additional deal ideas, details and discussion. Promotion available for a limited time. -StrawMan86

Original Post

Written by coolchicagoguy
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
T-Mobile.com offers Existing T-Mobile Customers on Eligible Plans with 2 Lines or More to add a New Line for Free (via monthly bill credits).

Thanks to community member coolchicagoguy for finding this deal.

What Do I Need To Do To Get This Offer?
  • This is a targeted offer from T-Mobile and is only open to select existing customers that meet the following requirement:
    • You must have a qualifying T-Mobile postpaid plan with 2 or more lines that falls under one of the following SOC Codes shown in this image (thanks to Reddit user Jman100_JCMP; see instructions below on how to find your SOC code).
      • SOC (Service Order Code) is the technical term used to describe plans and services that are added to customers' accounts within T-Mobile's billing systems.
    • If you are certain you qualify, login to your account below and:
    • Alternatively, you may call T-Mobile and a representative can assist you with adding your 3rd line.
      • If calling, promotion name is "2021 Line On Us P6".
Instructions to find your SOC code (thanks to Reddit user massiveprodigy):
  1. Using the Google Chrome web browser (desktop version), open the Developer tools panel on the right (Ctrl+Shift+I)
  2. Click on Network tab
  3. Click on XHR tab
  4. Log in my.t-Mobile.com and click Account at the top.
  5. In developer tools panel, choose manageaccount from the list on the left
  6. Account level promos will appear under accountDiscounts
  7. Line level features will appear under lines > # > addOns
  8. If there is a pending change, you can see exactly what it is by clicking productsPendingChange
  9. Rate plan appears under ratePlans
Can This Be Combined With Other Offers?
  • Can be combined with device offers on the same line.
  • Costco & T-Mobile rebate promos are NOT stackable with the free line.

Editor's Notes

Written by StrawMan86 | Staff
  • Free line bill credits start within 2 bill cycles from activation; customers keep the credit for as long as they meet the promo requirements.
  • For one year after the offer's start date, customers must maintain the same number of voice (GSM) lines that were on the account when they enrolled in the offer.
  • After one year, customers must keep at least 2 paid voice lines AND the free new line that was activated to enroll in this offer to continue to receive the credit.
  • Please refer to the forum thread for additional deal ideas, details and discussion. Promotion available for a limited time. -StrawMan86

Original Post

Written by coolchicagoguy

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2.5K Comments

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Mar 24, 2021 12:14 PM
291 Comments
Joined Dec 2007
AtlThunderDanMar 24, 2021 12:14 PM
291 Comments
Quote from needgeech :
The S21 BOGO at Costco is good until April 4th.. But where did you initiate the free line? On TMO? I believe for "Costco" to get paid by TMO, and thus you get BOGO through them, you have to open the line from them if "new line required" is part of the deal. . .and it is. But maybe I'm wrong.

No matter where you initiated the free line, you could still do the $800 in bill credits on that new free line if you buy 2 phones. or do the trade in on single line (doesn't have to be the new line). But sounds like your best bet right now is grab a BOGO without trade (whether Costco if eligible or through TMO) and sell your phones on FB etc. I did this and got $475 net on my S20FE last weekend.

Also, Costco does not run or own the kiosk at the Warehouses. It leases the space to Wireless Advocates.
S21 bogo ad: https://membershipwireless.com/tmobile
Can you link to the bogo with Costco? The only one I see on the sheets only ran a few days and expired on the 18th.the deal on the sheet you linked is good, but unless it's worth it, I don't want to come out of pocket that much.
Mar 24, 2021 12:55 PM
1 Comments
Joined Nov 2014
Brumski99Mar 24, 2021 12:55 PM
1 Comments
I started tmobile acct w tmobile last week (buy 2 get 1 line promo) at the Costco kiosk. My numbers i ported in that night were coming from ATT so I needed to pay off the balances on the ATT phones (which I actually did thru the Costco Kiosk computer - 75, 125, and 350 respectively). The rep then ported the numbers from ATT, and gave 3 used SIM cards out of the drawer that we popped in the byod iPhones - they started up right away.

I also got the 'add a free line' (4th line) a few days later with another line ported in from ATT. I popped that SIM card in a iPhone 7 that was all paid off previously. I was planning on using the 4th line for the T536 'Free iPhone SE on us' deal - which started on the 17th, and not eligible for the first 3 lines I started. Just to recap, all 4 lines were ports from a long term ATT account.

I realized that wanted to utilize the T439 $830 trade in offer on Line 1 ($75 paid off) and Line 2 ($125 paid off); (and get the keep and switch rebate for the $350). I had an iPhone 8 in hand with clean IMEI, and another iPhone 8 I had ordered off Swappa and waiting for delivery (A whole other issue, as I did not receive the imei upon payment / order receipt as other claimed to). I was willing to accept the fact that they may not allow for the T439 trade in w/o imei available at the time of order, but figured I'd try.

The plan was to call customer service, get the iPhone 12 T439 for Line 1 (activated 3/16), attempt to get the iPhone 12 T439 for Line 2 (activated 3/16; w the issue being not having the trade-in imei), and get the T536 iPhone SE on us deal for Line 4. From this thread I understood both deals were expiring.

After finally getting through to CS on the phone last night I started w Line 1. Mentioned the T439 deal by name. Had some issues w CS saying it was not a new line, but after some re-explaining and her double checking that the line was created during the promo period, we were okay to proceed. I provided the trade-in info (imei), ordered the 256gb model iphone12, paid the extra $50 upfront, got some docs sent to me for esign - and everything looked good.

For Line 2, I tried doing the same - however was stopped early because she said I absolutely needed the trade-in imei to proceed - which I did not have from my Swappa order of the iphone8. (Oh well, I'll just to the switch and save rebate for the $125 I thought).

Onto line 4. Asked for the T536 iPhone SE on us offer. It was at this time the CS rep brought up that Lines 1-3 did not appear to be 'ported-in' and only Line 4 was eligible, and that if I wanted the offer for line 1 I would need to use it on line 4 instead. I explained how I ported the first 3 lines from att at tmobile Costco kiosk on 3/16 and it should be visible in the system. She kept explaining that there was no such indication of porting from att in her 'memos', and advised that I would need to go back into the store i ported from so they could 'mark' it on my account or call 611 directly. She said she would mark on my account regarding not being able to see the porting info for lines 1-3, and that 'rest assured' I would be able to participate in these promotions if I squared away the porting details at the store for lines 1-3, even as the offers were expiring - but I would be okay because of her notes - and they would have to manually adjust.

I don't know if I'm here for advice or just to vent, but if anyone has a suggestion I'll take it. The real kick in the nuts right now is that I just looked at the docs I received from the iPhone 12 deal order (which all went thru before the mentioned anything about the issues w the ports) and at the very bottom of the email it says: "Once your new iPhone 12 - Black - 128GB ships, you'll have 30 days to send back your current Apple iPhone 8 64GB Grey - Generic in good condition to receive a one‑time bill credit of $82.00." I don't know why it's not $850 on there, just another issue to address. I'm going to swing by Costco kiosk today to see if they can rectify the port-in details / call tmobile and go from there... what a headache - but I'll take some responsibility for waiting to the last days of promotion.
Mar 24, 2021 1:14 PM
5K Comments
Joined Sep 2005
ugabugaMar 24, 2021 1:14 PM
5K Comments
Added a line at Costco for the $150 byod rebate which they use the imei to validate. Been thinking of ordering a discounted phone from T-Mobile using the line. I'm hesitant since new phone would be tied to the line with new sim I assume causing Costco rebate to be voided whenever they validate. Anyone do this?
Mar 24, 2021 1:45 PM
946 Comments
Joined Nov 2010
LAST_EXITMar 24, 2021 1:45 PM
946 Comments
Quote from Brumski99 :
I started tmobile acct w tmobile last week (buy 2 get 1 line promo) at the Costco kiosk. My numbers i ported in that night were coming from ATT so I needed to pay off the balances on the ATT phones (which I actually did thru the Costco Kiosk computer - 75, 125, and 350 respectively). The rep then ported the numbers from ATT, and gave 3 used SIM cards out of the drawer that we popped in the byod iPhones - they started up right away.

I also got the 'add a free line' (4th line) a few days later with another line ported in from ATT. I popped that SIM card in a iPhone 7 that was all paid off previously. I was planning on using the 4th line for the T536 'Free iPhone SE on us' deal - which started on the 17th, and not eligible for the first 3 lines I started. Just to recap, all 4 lines were ports from a long term ATT account.

I realized that wanted to utilize the T439 $830 trade in offer on Line 1 ($75 paid off) and Line 2 ($125 paid off); (and get the keep and switch rebate for the $350). I had an iPhone 8 in hand with clean IMEI, and another iPhone 8 I had ordered off Swappa and waiting for delivery (A whole other issue, as I did not receive the imei upon payment / order receipt as other claimed to). I was willing to accept the fact that they may not allow for the T439 trade in w/o imei available at the time of order, but figured I'd try.

The plan was to call customer service, get the iPhone 12 T439 for Line 1 (activated 3/16), attempt to get the iPhone 12 T439 for Line 2 (activated 3/16; w the issue being not having the trade-in imei), and get the T536 iPhone SE on us deal for Line 4. From this thread I understood both deals were expiring.

After finally getting through to CS on the phone last night I started w Line 1. Mentioned the T439 deal by name. Had some issues w CS saying it was not a new line, but after some re-explaining and her double checking that the line was created during the promo period, we were okay to proceed. I provided the trade-in info (imei), ordered the 256gb model iphone12, paid the extra $50 upfront, got some docs sent to me for esign - and everything looked good.

For Line 2, I tried doing the same - however was stopped early because she said I absolutely needed the trade-in imei to proceed - which I did not have from my Swappa order of the iphone8. (Oh well, I'll just to the switch and save rebate for the $125 I thought).

Onto line 4. Asked for the T536 iPhone SE on us offer. It was at this time the CS rep brought up that Lines 1-3 did not appear to be 'ported-in' and only Line 4 was eligible, and that if I wanted the offer for line 1 I would need to use it on line 4 instead. I explained how I ported the first 3 lines from att at tmobile Costco kiosk on 3/16 and it should be visible in the system. She kept explaining that there was no such indication of porting from att in her 'memos', and advised that I would need to go back into the store i ported from so they could 'mark' it on my account or call 611 directly. She said she would mark on my account regarding not being able to see the porting info for lines 1-3, and that 'rest assured' I would be able to participate in these promotions if I squared away the porting details at the store for lines 1-3, even as the offers were expiring - but I would be okay because of her notes - and they would have to manually adjust.

I don't know if I'm here for advice or just to vent, but if anyone has a suggestion I'll take it. The real kick in the nuts right now is that I just looked at the docs I received from the iPhone 12 deal order (which all went thru before the mentioned anything about the issues w the ports) and at the very bottom of the email it says: "Once your new iPhone 12 - Black - 128GB ships, you'll have 30 days to send back your current Apple iPhone 8 64GB Grey - Generic in good condition to receive a one‑time bill credit of $82.00." I don't know why it's not $850 on there, just another issue to address. I'm going to swing by Costco kiosk today to see if they can rectify the port-in details / call tmobile and go from there... what a headache - but I'll take some responsibility for waiting to the last days of promotion.
The $82 credit will hit your account immediately as soon as they receive your device and all checks out.

The remaining credit will be rolled out into 24 months.
Mar 24, 2021 2:01 PM
1.6K Comments
Joined Dec 2010
daw4888Mar 24, 2021 2:01 PM
1.6K Comments
Does anyone know if I try to upgrade my plan from Magenta 1.0, to the new Magenta, if I will keep my 3 free lines, and insider discount? Anyone did this before?
Mar 24, 2021 2:03 PM
4.7K Comments
Joined Dec 2010
needgeechMar 24, 2021 2:03 PM
4.7K Comments
Quote from Guido13 :
Can you link to the bogo with Costco? The only one I see on the sheets only ran a few days and expired on the 18th.the deal on the sheet you linked is good, but unless it's worth it, I don't want to come out of pocket that much.
Their promos usually run Friday- Thursday (i.e. the 18th) and then many times are continued another week the next day. I went in on the 20th and got the BOGO paperwork from Costco when buying 2 S21+. The S21+ were $749 each ($150 off normal Costco Price) + the $720 off back and the $100 for the new line made it pretty sweet for no trade or bill credits deal, especially since Samsung direct stopped price matching and stacking promos 2 weeks ago. . .

Costco 2021 Samsung Buy 2 P1
Promo Code: COSTCOSAMSUNGBUY2P1
Start Date: February 13, 2021
Credit: up to $720

at bottom of page:
https://www.t-mobile.com/offers/p...onaloffers
Mar 24, 2021 2:04 PM
385 Comments
Joined Nov 2017
sd_KingMar 24, 2021 2:04 PM
385 Comments
Offer expired yesterday (March 23), also Amplified plan not eligible

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Mar 24, 2021 2:09 PM
4.7K Comments
Joined Dec 2010
needgeechMar 24, 2021 2:09 PM
4.7K Comments
Quote from daw4888 :
Does anyone know if I try to upgrade my plan from Magenta 1.0, to the new Magenta, if I will keep my 3 free lines, and insider discount? Anyone did this before?
Yes, any free lines you got after 06/02/19 will transfer, as well as hookup. All mine did, and many others have reported the same. Think the issues were with older plans and free lines.
Mar 24, 2021 2:11 PM
330 Comments
Joined Nov 2009
flew-d-coopMar 24, 2021 2:11 PM
330 Comments
Quote from daw4888 :
Does anyone know if I try to upgrade my plan from Magenta 1.0, to the new Magenta, if I will keep my 3 free lines, and insider discount? Anyone did this before?
I'm in the process of doing an upgrade now and both Tforce and folks here at SD have said I will keep what discounts/free lines I had with Magenta 1.0.

If you have similar promotions to me below you should be fine

$10 AutoPay Discount
$24 New TMO Insider Voice 20%
$20 AutoPay Discount (Additional Lines)
$20 2020 Line On Us 2 (Additional Lines)
$20 2020 Line on Us 3 (Additional Lines)
$20 2020 Line On Us 4 (Additional Lines)
$20 2021 Line on Us 6 (Additional Lines)

It never hurts to double check with Tforce via twitter
Mar 24, 2021 2:14 PM
1.6K Comments
Joined Dec 2010
daw4888Mar 24, 2021 2:14 PM
1.6K Comments
Thanks. I will give Tforce a shout out after my free SE arrives.
Mar 24, 2021 2:17 PM
4.7K Comments
Joined Dec 2010
needgeechMar 24, 2021 2:17 PM
4.7K Comments
Quote from ugabuga :
Added a line at Costco for the $150 byod rebate which they use the imei to validate. Been thinking of ordering a discounted phone from T-Mobile using the line. I'm hesitant since new phone would be tied to the line with new sim I assume causing Costco rebate to be voided whenever they validate. Anyone do this?
The same line # is active, and again I'm not sure that they really check for continued use details, and if so only that the line is still active when they validate. The promo is for opening the line. Though technically it is YMMV to claim a BYOD rebate from Costco AND claim a promo phone deal from TMO. . .
Costco doesn't use the IMEI to validate. They need a place filler in their own system to complete the order on BYOD transactions. Most Costco reps will ask for an IMEI to be presented because of this. If you get a really good Kiosk rep, he will know how to put in a dummy IMEI. . .meaning they don't use it for anything further.
Last edited by needgeech March 24, 2021 at 07:43 AM.
Mar 24, 2021 2:18 PM
2K Comments
Joined Aug 2009
Yell0wMar 24, 2021 2:18 PM
2K Comments
Looking for a port number. PM me.

There are reports that NB phone numbers aren't eligible for the device promos but can be ported.
Anyone ported with a NB and already see the device promo credits?
Mar 24, 2021 2:29 PM
2K Comments
Joined Aug 2009
Yell0wMar 24, 2021 2:29 PM
2K Comments
Quote from tomasin76 :
Has anyone used Numberbarn to get a number for port in? I checked some of the numbers available and they are all from Bandwidth carrier, checked on TMobile if they could be used for port in, and it says they are...
Did you ever find out? There are reports that the Bandwidth numbers are eligible to be ported but not eligible for the device promo credits. ConfusedConfused
Mar 24, 2021 2:30 PM
5.9K Comments
Joined Jan 2008
MarathiMar 24, 2021 2:30 PM
5.9K Comments
Quote from Tike71 :
Don't forget free line too. Some members think they're entitled to free everything.
Free line I can still undestand... but free iPhone (latest version) WITHOUT trading in anything is just cruel... as if nobody wants iPhone-12 so they (Apple) are trying to get rid of it at any cost... LMAO
I have old iPhone-6, iPhone-7 and iPhone-8 for trading in but I am still sending iPhone-6 for only $380 credit because I know this is my last chance to get rid of iPhone-6, nobody else wants iPhone-6.(especially for close to that price). ;-)

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Mar 24, 2021 2:42 PM
11K Comments
Joined Jul 2006
xtrabadMar 24, 2021 2:42 PM
11K Comments
Quote from needgeech :
The same line # is active, and again I'm not sure that they really check for continued use details, and if so only that the line is still active when they validate. The promo is for opening the line. Though technically it is YMMV to claim a BYOD rebate AND claim a promo phone deal. . .
Costco doesn't use the IMEI to validate. They need a place filler in their own system to complete the order on BYOD transactions. Most Costco reps will ask for an IMEI to be presented because of this. If you get a really good Kiosk rep, he will know how to put in a dummy IMEI. . .meaning they don't use it for anything further.
I really wish someone had the inside scoop as to what parameters and timeline the Costco rebate processors actually use to validate a BYOD rebate. So much theory has been posted here on this site, one often contradicting another.

Unfortunately I have not actually come across anyone here or on Reddit that actually knows with 100% certainty the actual facts regarding this topic. I mostly see people posting opinion and theory as fact.
Last edited by xtrabad March 24, 2021 at 07:49 AM.

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