If you don't see your Model listed which was the case for me Click on Instant Chat. I got a live human being.

Lastly I asked about the SSD slots, and here's the response I got.
Main slot is PCIe/SATA with a max drive of 256
Secondary slot is SATA with a max drive of 256
For a max total of 512
Please post your, if you were able to stuff a bigger drive into either slot.
Good Luck
EG
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I like the feel of it, the metal feeling lid helps it not feel super cheap.
I use it for prepping 3d models for my printer, and it's very good at what I ask it to do.
BTW it does charge via USB c despite it saying data only.
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Thanks so much! Same here I couldn't find the exact model anywhere, but I'll go ahead and try to contact Gateway directly.
Will update here whether they'll respond, and/or any outcome.
After installation, had to find and format the FORESEE ssd in disk management utility. After than everything works great.
Oh, also VIPOUTLET finally agreed to send me the correct AC adapter after I send the picture to them (thanks gandalftw again for posting the picture here). I also ordered a 65W AUKEY usb-c PD charger and that worked charging the laptop via USB-C. So now I would have both the AC adapter and the USB-C charger as a backup.
Which one would you recommend?
Thanks.
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Which one would you recommend?
Thanks.
So yes Gateway USA customer support does exist and function, although a bit slow in response.
The computer itself works great too.
Best deal I've scored for a nice laptop.
So yes Gateway USA customer support does exist and function, although a bit slow in response.
The computer itself works great too.
Best deal I've scored for a nice laptop.
And wait.. you now have 3 functional chargers?
And wait.. you now have 3 functional chargers?
I was honestly not expecting they would actually send a charger to me. The VIPOUTLET invoice doesn't even have my name on it and looks like a fake PDF document. I didn't think any manufacturer would care about refurbished product.
I guess I just got lucky
And yes I now have 3 working chargers, including one USB-C charger. Also, I have two other chargers (the SAW30A-120-2000U chargers with 12V output voltage) sitting in my drawer that don't fit my laptop
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