Joined Dec 2005
L5: Journeyman
Forum Thread
Kernel-Power 41 (63)
March 21, 2021 at
03:50 PM
Recent new pc build with some reused parts has been constantly rebooting itself after 5-10+ minutes of running.
There is no dumpfile, no bluescreen, whocrashed doesn't pick up anything and event viewer gives me "kernel-power 41 (63)". I have ran scf scannow, tried different psu's, graphics cards & ram but it still didn't solve the issue. Any suggestions are greatly appreciated.
I'm running:
MSI B550M PRO-VDH (WiFi) AMD AM4 mATX Motherboard
AMD Ryzen 5 3600
Crucial Ballistix Gaming 16GB (2 x 8GB) DDR4-3200 PC4-25600 CL16
EVGA SuperNOVA 750 B1
XFX Double D R9 280 933MHz 3GB DDR5
(it still works)
There is no dumpfile, no bluescreen, whocrashed doesn't pick up anything and event viewer gives me "kernel-power 41 (63)". I have ran scf scannow, tried different psu's, graphics cards & ram but it still didn't solve the issue. Any suggestions are greatly appreciated.
I'm running:
MSI B550M PRO-VDH (WiFi) AMD AM4 mATX Motherboard
AMD Ryzen 5 3600
Crucial Ballistix Gaming 16GB (2 x 8GB) DDR4-3200 PC4-25600 CL16
EVGA SuperNOVA 750 B1
XFX Double D R9 280 933MHz 3GB DDR5
(it still works)
About the OP
9 Comments
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of newer PSUs has changed, with a notable shift towards more 12V power and how the power is allocated (probably not an issue in this case, but worth being aware of). I had a mosfet in my power supply violently let the smoke out last year during the power supply shortage. It might even be as simple as rebalancing the 12V loads between the different rails.
If you're having problems ditching a 6 year old power hungry graphics card is an easy experiment. It looks like your mother board has integrated graphics, so you could temporarily switch to that. You could even try running something like prime95 on integrated graphics to figure out if it's the graphics card or the PSU / other issues
RAM issues can cause errors like this, re-seat your ram and run a memtest.
Use some thermal monitoring software to keep an eye on system temps and make sure nothings is over heating. If removing the graphics card, swapping the PSU, reseating / testing the RAM don't resolve it, it's time to reapply the thermal paste or consider replacing the cooler even if the temps seem ok.
It seems you've changed a few parts out for testing. Are you making sure you have the bare essentials hooked up when startung? I.E. Monitor, keyboard, mouse
Is this on W10? Is it completely up to date? Have you tried booting into safe mode to see if it still happens? Are all drivers fully up to date?
Is your video card getting all the power it needs? Is the thermal paste used for the CPU old? Is the CPU cooler sufficient?
Things you haven't tried swapping are the hdd, motherboard, and CPU. Do all components on the MB look OK? No burn marks or bulging capacitors?
I found this that has some other tips as well - https://windowsreport.c
So I echo the Thermal paste mentioned above.
If you really are partial to this box, look on eBay the same/similar Processor.
Did you try integrated graphics (if your processor supports it)?
Run a memtest https://www.howtogeek.c
I have 2 PC's, one upstairs & one in the basement.
The upstairs pc was FX-6300, XFX 280 & EVGA Supanova 750 B1. Then around the middle of last year went with a mini-itx build with a Ryzen 7 3700X, EVGA Supernova 650 & 1660 Ti.
The build in question is the basement pc.
In the basement I was running and FX-8350 with a 750Ti and some CoolMax PSU (I know, but it still works
Any ideas what the issue could be? Should I do another clean install?
I have 2 PC's, one upstairs & one in the basement.
The upstairs pc was FX-6300, XFX 280 & EVGA Supanova 750 B1. Then around the middle of last year went with a mini-itx build with a Ryzen 7 3700X, EVGA Supernova 650 & 1660 Ti.
The build in question is the basement pc.
In the basement I was running and FX-8350 with a 750Ti and some CoolMax PSU (I know, but it still works
Any ideas what the issue could be? Should I do another clean install?
Neither PSU sounds great.
When you booted into safe mode and it was on for an hour and a half, did it reboot after that time or did you restart it?
If you restarted it, it seems to be a driver related issue. If you have an extra hard drive, I would disconnect/keep the old hdd and do a new clean install on the other hard drive. Then see what happens.
What CPU cooler are you using? Is it a new cooler?
Have you tried stress testing to see if it reboots during the stress test rather than the ten minute mark?
Did you already try the 750ti in place of the 280? You mentioned you tried a different psu, which one did you try?
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Neither PSU sounds great.
If you restarted it, it seems to be a driver related issue. If you have an extra hard drive, I would disconnect/keep the old hdd and do a new clean install on the other hard drive. Then see what happens.
What CPU cooler are you using? Is it a new cooler?
Have you tried stress testing to see if it reboots during the stress test rather than the ten minute mark?
Did you already try the 750ti in place of the 280? You mentioned you tried a different psu, which one did you try?
I truly appreciate all the suggestions & help that was provided. Thank Yall Very Much.
I truly appreciate all the suggestions & help that was provided. Thank Yall Very Much.
Glad it seems to be working better now. 👍